All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
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5 / 5 Share

Dec. 11, 2025

Good app for customer reward program with all the bells and whistles we need to make our customers keep coming back for more

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2018

Very happy with the app so far! Maggie was super helpful with all questions we had. Highly recommend this app! Cant wait to see the Rewards working. Thanks again!

Using app

25 days

Total reviews

12

Average rating

5.0

5 / 5 Share

April 25, 2018

Maggie was quick to answer questions and help me out!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

The support from Smile's CS team (especially Angie T) is top-notch. I'm glad to see that they're constantly innovating.

Store

C In2

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Great app has worked well, will definitely share with friends

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2019

We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2018

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

Store

Zedrics

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2018

very happy so far looks like a good app, Had a little trouble with it, in the beginning, my sites fault but daisy from customer service put it right within 24 hrs happy https://mewe-jewelry.com/

Using app

11 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 27, 2024

Lynn was very helpful in solving my issues. The app we have been using for many years and works good.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

So far so good!! I can't wait to share the news of this with my customers! Had a slight confusion with setting it up, but thanks to Maggie in customer service, its up and running in no time!!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2018

good option for someone who wants to try a rewards program, but doesn't have the cash yet to spend on paid options

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 23, 2018

The perfect loyalty programme

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2018

So far so good! loving smile and Maggie in support was amazing :)

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

This app is great! Had an issue and just dealt with Maggie in the chat room. She responded within seconds and solved my problem with ease. Extremely helpful and pleasant!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2018

Maggie is MOST AWESOME, you don no what your missing. Appreciate all the help!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2018

I’m about to launch my Smile rewards and referrals program in a couple weeks and I’m pretty psyched. Setup has been easy and the team at Smile that I’ve been in contact with (Fiona, Maggie, and Tyler) have been super helpful in helping me customize certain aspects to my needs. It feels like every feature you’d need to have is already built in or there’s an easy workaround to get it the way you’d like. Highly recommended thus far, and not expecting that to change at all once the program is fully operational. 5 stars!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2018

Its great! wonderful layout. but they must cut down on the prices.

Store

Bembel

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2018

Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often. Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed. Highly recommend.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2018

I love this app. It just brings so much more experience for our customers.

Store

Eptmusa

Using app

13 days

Total reviews

2

Average rating

5.0