Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,270
Reviews
Chart
#18
Shopify

All reviews

5 / 5 Share
Sept. 28, 2020

This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3

Store Using app Total reviews Average rating
Little Black Tux 31 minutes 5 5.0
Developer Reply

Thanks so much for your lovely review πŸ’– That made us smile as well! πŸ˜„

5 / 5 Share
Sept. 25, 2020

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Store Using app Total reviews Average rating
Stitch Wit About 1 month 8 5.0
Developer Reply

Thank you so much for your 5-star review! πŸ’– We can't wait to watch as you grow your customer base!

5 / 5 Share
Sept. 24, 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Store Using app Total reviews Average rating
Gourmesso Coffee Almost 2 years 3 5.0
Developer Reply

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! πŸ’–

5 / 5 Share
Sept. 24, 2020

Great app and even better customer service! In the process of getting everything synced over from our previous loyalty program, can't wait to launch this new one with Smile!

Store Using app Total reviews Average rating
Detour Sunglasses 9 days 8 4.5
Developer Reply

Thank you so much for your lovely review πŸ’– Please don't hesitate to reach out to support if we can help with anything!

5 / 5 Share
Sept. 2, 2020

It's super easy to set up. The customer service is great! They're friendly & quick with answering all of your questions.

Store Using app Total reviews Average rating
Murasaki Cosmetics 2 months 3 4.7
Developer Reply

Thank you so much for your lovely review! We're glad to hear that you had a good experience with our support team :)

5 / 5 Share
Aug. 29, 2020

Very good customer service. The app is robust and did help my store to grow exponentially. One of the best reward and loyalty apps I recommend!

Store Using app Total reviews Average rating
Luseta Beauty Over 2 years 4 5.0
Developer Reply

Thank you so much for your review πŸ’– We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to help. :)

5 / 5 Share
Aug. 27, 2020

We're gearing up to launch with Smile on Shopify and are very excited. The onboarding process was one of the smoothest we've seen. Our rep, Andrea was fantastic, offering up best practices, helping us troubleshoot and making sure the program was customized to our specific needs. If this wonderful customer experience is any indication of the quality of work their dev team has put in, I'm sure we'll see success with this app. I highly recommend at least giving Smile a test drive.

Store Using app Total reviews Average rating
EBY About 1 month 7 5.0
Developer Reply

Thank you so much for your lovely review! We agree - Andrea is amazing! πŸ’–

5 / 5 Share
Aug. 26, 2020

Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!

Store Using app Total reviews Average rating
ReThinkOil Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review πŸ’– It makes us so happy to hear that your repeat transactions and traffic have increased! πŸ’ͺ

5 / 5 Share
Aug. 2, 2020

We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)

Store Using app Total reviews Average rating
BluePeppermint Boutique Over 5 years 2 3.5
Developer Reply

Wow, 6 years! Thank you so much for your support for all this time! πŸ’–

5 / 5 Share
July 28, 2020

Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend

Store Using app Total reviews Average rating
Lala Kids 1 day 4 4.0
Developer Reply

Thanks so much for your review! ✨ So glad to hear that you're already getting engagement!

5 / 5 Share
Oct. 3, 2021

Update 10/2021: The referral rewards program is a sales generator. Be sure to use it. Had an issue with customers circumventing the program. Support acknowledged some limitations but gave me excellent recommendations on how to minimize abuse. I really appreciated that. ----- The minimal style suits our needs. Would recommend to anyone with a store especially those selling products. Very useful for customers who are loyal and social. Very good integration.

Store Using app Total reviews Average rating
Lily of the Valley Over 2 years 6 4.8
5 / 5 Share
July 21, 2020

Smile is fantastic and easy to use - gets better all the time. We have used this app to improve our AOV and customer retention rate. I love how it allows seamless integration with other apps that we use to supercharge the efforts we have across all channels. On top of this, their customer support team has been incredibly helpful and we have had nothing but a positive experience with them.

Store Using app Total reviews Average rating
Doe Lashes 10 months 14 4.9
Developer Reply

Thank you so much for your amazing review! Really happy to hear about your experience with the seamless integrations between us and other apps. We also loved the Podcast that you recorded with us. Thanks again! πŸ™Œ

5 / 5 Share
July 18, 2020

This app works so well for our business and the support is second to none. Tess is a pleasure to deal with and our customers love the reward program. Thank you for an amazing service!

Store Using app Total reviews Average rating
A Friend Indeed Australia About 1 year 3 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– We're so pleased to hear that Tess was able to help!

5 / 5 Share
April 10, 2026

Love the app and LOVE LOVE LOVE the new Essential plan. I was able to keep my rewards program going for my small business thanks to the great customer support from Shelby! Thanks again Shelby!

Store Using app Total reviews Average rating
Lily Hill Over 6 years 8 4.8
Developer Reply

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

5 / 5 Share
July 12, 2020

definitely worth trying, im surprised how much the free subscription offers i hope there will be a checkout integration soon

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your 5-star review and feedback πŸ˜‰ We'll definitely pass this along to our product team!

5 / 5 Share
July 10, 2020

I recently added the app and I must say the ease at which everything installed and got working is just phenomenal! Never thought adding such a complicated system would be so user-friendly and easy. Furthermore, totally blown away by their customer service. The help/support Sarah and Maggie provided were far past my expectations! I highly recoomend this app.

Store Using app Total reviews Average rating
Nepal Tea 2 days 3 5.0
Developer Reply

It's so great to hear about your setup journey! We're so glad that Maggie and Sarah were so helpful πŸ’–

5 / 5 Share
July 9, 2020

Allows me to reward our loyal supporters- perfect for anyone looking to incentivize customer return and sales

Store Using app Total reviews Average rating
Adapt Tech Gem Inserts 6 months 5 4.2
Developer Reply

We love hearing this kind of feedback! Thank you so much ✨

5 / 5 Share
July 7, 2020

Was on the free plan for a while. Great customer service by Maggie pursued me to get on one of the plans and it is worth every cent paid! Highly receommended!

Store Using app Total reviews Average rating
Crate2Plate 5 months 2 5.0
Developer Reply

Thank you so much for your awesome review! We're so glad to hear that you're enjoying the upgraded plan! πŸ’–

5 / 5 Share
July 1, 2020

I have nothing great to say about this app! I have seen such a growth with customer loyalty, customers excited to spend more and their customer service is top notch. Highly recommend!!

Store Using app Total reviews Average rating
Tara Lynns Boutique Over 3 years 7 5.0
Developer Reply

Thank you so much for your review! We're so happy to hear that our support team was able to help out!

5 / 5 Share
June 30, 2020

Love this app so much! I am finally able to reward my customers and they love it too! Great customer service as well.

Store Using app Total reviews Average rating
Blooms + Flora 2 months 2 4.5
Developer Reply

Thank you so much for your review 😍 We're so glad to hear that your support team has been helpful. Can't wait to watch your business grow!

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