All reviews

Rating Breakdown

  • 5
    91% (3,807 ratings)
  • 4
    6% (238 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (3,817)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2019

Wow! I just signed up - didnt take too long. I am stunned at what they offer for the FREE account!! Absolutely great for me who is starting off.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star review :) We're so happy you're enjoying the features of our app!

5 / 5 Share

April 30, 2019

I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!

5 / 5 Share

April 30, 2019

I like how the app connects to my online and pos system. It makes it easy for myself and the customers!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!

5 / 5 Share

April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the five-star review :) We really appreciate it!

5 / 5 Share

April 11, 2019

Smile is an excellent rewards program! Our brand has a loyal fanbase, and we've definitely seen our customers sign-up and take advantage of the rewards we're able to offer through it. We've enjoyed working with the Smile team, who all want to help us present the best possible Rewards experience to our customer.

Using app

8 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for the five-star review! We really appreciate it! 😊

5 / 5 Share

April 10, 2019

worth it!! I absolutely love this app for creating a cute, not annoying pop-up perks program! It's also fully customizable, even with free!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the five-star review! Our design team works hard to make our app beautiful :)

5 / 5 Share

April 10, 2019

This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words, and the five-star review! :)

5 / 5 Share

April 10, 2019

This is a great App for those who look for their customer's happy face as for Rewards and Perks. I've been searching many similar apps and decide to use Smile.io and I Smile now ^^

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to have made you Smile :) Thanks for the five-star review!

5 / 5 Share

March 26, 2019

This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!

Store

Parsek1

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

5 / 5 Share

March 22, 2019

Very easy to use and my customers love it! Installation was fast. Customization is a breeze to match my branding.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star review! We're happy to hear that your customers are loving our app!

5 / 5 Share

March 18, 2019

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!

Using app

Over 3 years

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for the five-star review! We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to solve your issue quickly. :) we love this kind of feedback!

5 / 5 Share

March 16, 2019

Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star review, and for recommending us to your friends! :)

5 / 5 Share

March 11, 2019

I love this app so far. I just set up my rewards program and it was pretty easy. I wish there was a to create specialized categories for rewards but that may only be available on the paid one. Not completely sure, but hopefully I'll have great once my customers begin signing up!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star review! We'll be in touch soon via email for some guidance relating to your question.

5 / 5 Share

Oct. 9, 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Using app

Almost 7 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

5 / 5 Share

Feb. 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)

5 / 5 Share

Feb. 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

5 / 5 Share

Feb. 12, 2019

I am new at this, and needed help- Maggie M you are awesome! You fixed it faster than I expected and I really appreciate good customer service. You rock!

Using app

Almost 3 years

Total reviews

12

Average rating

4.5

Developer Reply

Thanks so much for the five-star review! Our Support team is pretty awesome :)

5 / 5 Share

Feb. 11, 2019

Super easy implementation, considered using another app but this is so much better. Looks really great and easy to understand for both customers and storeowner. https://hitthehay.se/

Using app

About 4 hours

Total reviews

34

Average rating

4.9

Developer Reply

Thank you for the five-star review! We're glad you and your customers are loving it!

5 / 5 Share

Feb. 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Using app

About 2 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much for the five-star review! We try to make the experience as user-friendly as possible so you can get to rewarding your customers ASAP! :)

5 / 5 Share

Jan. 30, 2019

**Upgraded to Growth so that I can provide more benefits to my shoppers as a Thank you! Easy to use, customize and enable. We are a newly launched business and we know happy customers are one of the keys to Growth and success overall. Adding ways for shoppers to earn rewards in return for helping our growth is important for us. Maggie @Smile has been invaluable to me! 01/24/2019** Original review>>Still early and only using the free plan to see how it works. Will return to update this review once I see more growth from it.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the five-star review and for the kind words! Our Support team is here to help :)