Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,128
chart
#75
All reviews
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April 3, 2018
very happy so far looks like a good app, Had a little trouble with it, in the beginning, my sites fault but daisy from customer service put it right within 24 hrs happy https://mewe-jewelry.com/
Jan. 27, 2024
Lynn was very helpful in solving my issues. The app we have been using for many years and works good.
March 29, 2018
So far so good!! I can't wait to share the news of this with my customers! Had a slight confusion with setting it up, but thanks to Maggie in customer service, its up and running in no time!!
March 28, 2018
good option for someone who wants to try a rewards program, but doesn't have the cash yet to spend on paid options
March 22, 2018
This app is great! Had an issue and just dealt with Maggie in the chat room. She responded within seconds and solved my problem with ease. Extremely helpful and pleasant!
March 22, 2018
Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)
March 21, 2018
Maggie is MOST AWESOME, you don no what your missing. Appreciate all the help!
March 16, 2018
I’m about to launch my Smile rewards and referrals program in a couple weeks and I’m pretty psyched. Setup has been easy and the team at Smile that I’ve been in contact with (Fiona, Maggie, and Tyler) have been super helpful in helping me customize certain aspects to my needs. It feels like every feature you’d need to have is already built in or there’s an easy workaround to get it the way you’d like. Highly recommended thus far, and not expecting that to change at all once the program is fully operational. 5 stars!!
March 7, 2018
Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often. Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed. Highly recommend.
March 5, 2018
I love this app. It just brings so much more experience for our customers.
Feb. 28, 2018
We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.
Feb. 23, 2018
Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!
May 21, 2018
We upgraded to the small business plan and now have a launcherless loyalty program which has minimised the amount of distracting elements on our website. With the help of Roel from support, we were able to integrate just how we wanted. I don't think there's another loyalty program that compares to Smile.
Feb. 9, 2018
Great product and ease of use. I feel this program is necessary for any shop.
Feb. 9, 2018
Very impressed with this app. It's nice and easy to use and it's a great way to reward your customers. Honestly though, I'm more impressed with the service I've received from their customer service team. We've had a couple of issues over the past week and Maggie (AKA Genie :D) has worked her magic and gone well above and beyond what I needed help with, and has actually taught me a couple of things along the way. It's been greatly appreciated and always a pleasure speaking with someone so polite and knowledgeable, it just makes the whole experience that much better. Thank you again, Maggie, and Smile.io. Very happy user here!
Feb. 7, 2018
Loving this app so far. I am obsessed with your live to chat option! I was stumped figuring something out and your specialist, Maggie, was an absolute DOLL. She was super personable and prompt with answering my questions. Companies like this with the best customer service makes business life soooo much easier.