Smile: Loyalty Program Rewards

Great customer service. I'm happy that I'm able to reward my customers.

Great app, that I warmly recommand! Great support! And very good third party apps to integrate! Special thanks to Joana for the excellent support she provided to me.

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Very easy to set up. I haven't had a chance to see the campaigns run just yet but the setup was a breeze. Very intuitive and user friendly.

Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!

Great app, customer support is five stars, and the app integrates with other apps I need. Lots of awesome features in the app. Easy to use.

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Fantastic app with with a support team that's there to help you be successful. Thanks to Nicole, we were able to find a solution to save the company on monthly costs while still being able to get all of the features we needed! If you need anything, be sure to reach out to their support team. I've been continually impressed with their response time and ability to help us out. Updated 7/14/25: Just re-confirming that their support is second to none! Lisa helped us out with an immediate solution and made sure we were taken care of. This app continues to do great things for us and the support you get can't be understated. Thanks again to the Smile.io support team!!

Excellent app, it's helped us tremendously! Great way to incentivate customer loyalty, fantastic customer service. Great app.

I just installed this app and l'm excited to use this as incentive for my customers. I like that there is a free version since I'm a startup and have limited budget. Send me good vibes for customer interaction!!

The Smile App has been a great additional to our online presence. And their customer service is always exceptional. Our customers really appreciate the added "bonus" of getting rewarded for spending money with us.

The tam is always there to help and answer very well to all my questions. It's always a pleasure to talk to the smile team.

We've been using Smile for more years than I can count and have seen huge utility with engaging our customers, both in loyalty points and customer referrals. And very interaction with the Smile support team has been top-tier, rapid & helpful responses. Can't recommend highly enough.

We LOVE Smile over here! The support you get is phenomenal and quick to respond to you! They have been so helpful

Simple and easy to use. Has allowed me to create a program that works for my business (for free!) Can't wait to try paid features in a few months.

Love it! When hiccups popped up they were quick to resolve. Quick at responding. Great app for our small business keeping loyalty customers returning :)

At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards. The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system). The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me). 100% recommend.

Had an absolutely amazing onboarding experience with Christian Bullock. If you are wondering whether Smile is the right program for you, their team will guide you with any questions you may have and go beyond to have you settled with the best option for you. So far 5 out of 5 experience.

Smile is by far the best app we have installed to date and the best part... we're still on the free plan! I know that might not be the best marketing (I'm unsure) but honestly, one of the biggest turn offs of literally any Shopify app is that you end up paying heaps for really not that much. Smile just runs by itself, massively encourages returning customers and helps us out heaps with issuing store credit whenever there might be delays etc. We've never once had an issue or need to reach out to their support but I can only assume, given how professional the app and it's dashboard are, the support will be top notch as well. Highly recommend to any store really, we're predominantly clothing so maybe it favours our demo better but just an outstanding app, not trying to squeeze us for money and making hundreds of our customers happier every month!

great service , easy to use , i used reward points in the past but they was not a s easy to setup as this