Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,186
chart
#66
All reviews
Review RSS Feed
Oct. 17, 2018
We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!
Oct. 12, 2018
Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!
Oct. 4, 2018
I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!
Oct. 3, 2018
This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!
Sept. 10, 2018
We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start... Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else. Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie
Sept. 12, 2024
Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.
Sept. 6, 2018
Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.
Aug. 25, 2018
I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.
Aug. 17, 2018
love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too
Aug. 7, 2018
This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!
Aug. 7, 2018
Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.
Aug. 3, 2018
Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.
April 24, 2023
We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade). Very happy with this app.
April 11, 2023
We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!
July 13, 2018
Easy to use and runs in the background seamlessly. No complaints from customers.
July 10, 2018
I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)
July 10, 2018
This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes... Keep up the great work
July 9, 2018
Had an issue and Maggie was amazing at solving it. Great app, great support!