All reviews

Rating Breakdown

  • 5
    91% (3,746 ratings)
  • 4
    6% (240 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,786)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2024

The customer support is amazing and I am giving a specific shout out to Brandon! He was so thorough, patient and polite. Solved our issues we had with clear and precise explanations and made it easy for me. Thank you Brandon!

Using app

Over 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2018

What I love about this is the level of support they give. This multi reward app is one of those finds that will become a part of your store/brand that you never want to get rid of. Maggie is awesome!

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 5, 2018

Maggie was super helpful! Smile.io has great customer service. Fast response time.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Really brilliant app, great customer service, so easy to install and use. Every store needs this to reward their customers! Special thanks to Mohsen for being super super helpful :)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

My customers and I love this app for my online reward program! Not to mention the support team is SUPER helpful!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

I had a small issue intializing the app. Mohsen and Maggie solved it in 10 minutes through the live chat. So nice to see professionals like them. Thanks a lot guys and when we will earn billion of dollars thanks to you I'll keep you in mind for sharing some. ahah ! Thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

I can't say enough amazing things about the customer service and program abilities within this app that allow for your customers to be rewarded! Finally an all-in-one place to reward repeat customers and referrals. The chat support is AMAZING and Mohsen was beyond helpful with assisting me in setting up my Spending Rules and much more. Thank you Smilke,io and Mohsen for making me confident in this reward program for my customers! You the real MVP!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

I love everything about this app easy to install and does what it said it would do. And thank you Daisy Dioquino very helpful.

Using app

12 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Jan. 22, 2018

I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2018

What an amazing app! I love the rewards program because it gives customers the incentive to return and to market your store for you! Referrals are awesome!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 12, 2018

Great app - works very well, seems to encourage customers to like, follow, share & review :)

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 8, 2018

Great App. Really easy to use. Customer uptake it very high.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2018

I’ve been wanting to implement a rewards type program for some time and this app is it! Our customers love this program.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2018

Prompt customer service and does what it needs to do. Thanks, Maggie!

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 23, 2017

great app to turn customers into repeat customers

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great support. Always answer swiftly and go the extra mile. Good app with plenty of functionality they are working to expand further.

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

What a cool app! I had issues understanding how to use it and a representative spent 30 min over a video conference with me. I am amazed at all that this app can do. Thank you for showing me how to use the app. Elke (a happy customer)

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Better than sweet tooth so far

Store

Aynws

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0