Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
March 19, 2024

Excellent App for Loyalty Rewards! We have used Smile for a while now and are very happy with the service it provides! i also needed to contact support to sort a problem and the guy Brandon was so helpful and helped me address the issue promptly.

Store Using app Total reviews Average rating
Pyro Drone Over 5 years 1 5.0
Developer Reply

Thanks so much for the review ๐ŸŒŸ We're excited for your launch and we're here to help you boost customer engagement ๐Ÿš€

5 / 5 Share
Aug. 6, 2025

Integration works well for our customers and the site has helpful tips. Customer care responds in a timely fashion.

Store Using app Total reviews Average rating
Life of Colour About 5 years 10 5.0
Developer Reply

Thanks so much for the review ๐ŸŒŸ Happy to hear our lightning fast support got you the help you needed! โšก๏ธ๐Ÿคฉ

5 / 5 Share
Feb. 23, 2021

We have recently just installed this app on our new Shopify site. The App was easy to install and set up and when we did have an issue adding one of the reward features the guys got back to me the same day to walk me through how to add the feature. 10/10 would recommend!! :)

Store Using app Total reviews Average rating
Obsessed Gymwear 15 days 2 5.0
Developer Reply

Thank you so much for the 5-star review โœจExcellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team ๐Ÿ˜

5 / 5 Share
March 15, 2024

Love the app and the service is excelllent

Store Using app Total reviews Average rating
Low Carb Emporium Australia Almost 5 years 1 4.0
Developer Reply

Thank you so much for your review ! This is super helpful ๐Ÿ’–

5 / 5 Share
Feb. 23, 2021

Glad to find a rewards program that is so easy to implement for my online shop. Thank you Smile.io!!

Store Using app Total reviews Average rating
Mad Mod Shop 7 minutes 1 5.0
Developer Reply

Thanks so much for the 5-star review ๐ŸŒŸ So happy to hear how easy to implement Smile has been, and you're very welcome!

5 / 5 Share
Feb. 21, 2021

Not only is this app completely customisable, the help that they give you is incredible. This app is actually so easy to use and when I needed to access reporting they did it for me! Super helpful and the points are really easy to use, no customer issues!

Store Using app Total reviews Average rating
Fit Nutrition Australia 9 months 4 5.0
Developer Reply

Thanks so much for writing us this 5-star review ๐ŸŒŸ So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

5 / 5 Share
Feb. 20, 2021

Just getting to grips with this but have to say thank you to Christian for going above and beyond with setting up. Also pointed out a pricing error which would have cost me.

Store Using app Total reviews Average rating
SkateboardStickers.com 26 days 2 5.0
Developer Reply

Thank you for sharing these exceptionally kind words. It was a pleasure learning about your store and helping you get set up for success :) - Christian

5 / 5 Share
July 24, 2025

I accidentally canceled my Loyalty program and luckily they reached out and informed me. I was able to reactivate without loosing any customers. They were very quick!

Store Using app Total reviews Average rating
Moxie On Second Over 4 years 3 5.0
Developer Reply

Thanks for taking the time to share your feedback, it was a pleasure to help! :)

5 / 5 Share
Feb. 16, 2021

This app was so incredibly easy to use. A loyalty program was a feature we were kept telling our customers were going to develop, but I had no idea how easy it was with Smile. Even the free version was enough for us to get customers to sign up and start earning. Every store should at least install the app to give customers the ability to earn points before you are ready to jump into a subscription.

Store Using app Total reviews Average rating
Blue Moon Fabrics About 1 month 5 5.0
Developer Reply

Thank you for the 5-star review โœจ We're so glad that it was easy to get started and that your customers are happy. Best of luck launching your rewards program!

5 / 5 Share
Feb. 15, 2021

Easy to set up and use, a good option to start rewarding customers and creating some brand loyalty. Thanks

Store Using app Total reviews Average rating
The Crystal Basket 37 minutes 6 5.0
Developer Reply

Thank you so much for the 5-star review ๐ŸŒŸ Glad to hear Smile was easy to set up, and best of luck in building more brand loyalty this year!

5 / 5 Share
Feb. 15, 2021

Great APP!! I used the referral function of this app and it drives many customers to our website. Love it. And it's all FREE.

Store Using app Total reviews Average rating
Phenyx Pro About 1 year 5 5.0
Developer Reply

Thank you for the 5-star review โœจ Super glad to hear the free plan is giving you what you need for a successful rewards program!

5 / 5 Share
Feb. 10, 2021

Super friendly and professional support! we haven't published yet the app, but it looks the perfect fit for us. :)

Store Using app Total reviews Average rating
Zilian 1 day 2 5.0
Developer Reply

Thank you so much for the 5-star review ๐ŸŒŸ Best of luck in launching your rewards program!

5 / 5 Share
Feb. 9, 2021

Very easy to use and integrates well on POS and online store. Would recommend to anyone looking for an easy to use points program.

Store Using app Total reviews Average rating
Overcast Vapor Lounge About 1 month 2 5.0
Developer Reply

Thank you for taking the time to write this review ๐ŸŒŸ Super happy to hear how easy it was to set-up Smile. Thanks for the accolades and recommendation!

5 / 5 Share
Feb. 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Store Using app Total reviews Average rating
Tozando International 6 months 9 4.8
Developer Reply

Thanks for writing us this review ๐ŸŒŸ So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

5 / 5 Share
Feb. 4, 2021

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

Store Using app Total reviews Average rating
Green Gate Bio Packaging 12 days 11 5.0
Developer Reply

Thank you for taking the time to write this review ๐ŸŒŸ Super happy to hear about the ease of use and excellent support you received -- we'll be sure to give Christian a (virtual) pat on the back for ya!

5 / 5 Share
Jan. 23, 2021

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Store Using app Total reviews Average rating
Habits of A Goddess 5 minutes 4 5.0
Developer Reply

Thanks so much for the review ๐ŸŒŸSo happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year ๐Ÿพ

5 / 5 Share
Jan. 22, 2021

Good app to get a better customer relationship. Easy to configure! Good and quick supprt if there are any questions. Works without any problems. Just a small issue: app slows down google pagespeed - but thats life - it is always a compromise between functionality/Features and performance.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your 5-star review ๐Ÿ’–

5 / 5 Share
Jan. 21, 2021

Great app that's very easy to use and has helped us with customer retention greatly. Would highly recommend and their customer service is always willing to help, whether it's a regular problem or something unique.

Store Using app Total reviews Average rating
Oddballs 10 months 12 4.7
Developer Reply

Thanks so much for the review ๐ŸŒŸSo happy to hear how easy Smile has been to use and how we've been able to boost customer retention for your business. Also, glad you received all the support you needed from our team!

5 / 5 Share
Jan. 21, 2021

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

Store Using app Total reviews Average rating
Heimstone Over 1 year 5 5.0
Developer Reply

Thanks for sharing your kind and generous feedback! I really enjoyed learning more about your store, and helping you get set up using Smile :)

5 / 5 Share
Jan. 19, 2021

Super easy to use! Enjoyed it and it works great with customers to build brand loyalty. I would try it out.

Store Using app Total reviews Average rating
VNTUR Apparel 7 minutes 2 4.5
Developer Reply

Thanks for taking the time to leave us a review! ๐Ÿ˜„So happy to hear that it's been super easy to use!

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