All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
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5 / 5 Share

Oct. 17, 2017

Awesome app. Fantastic support. Ryan and the team are both responsive and extremely helpful. Thanks guys!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2017

The Smile.io team is awesome. Very kind, informative and patient. In less than a week we went from our first phone call to a tutorial and live action on our website. To us it was a true testament to how organized and professional they are. We have thoroughly enjoyed the service and will definitely use their other offerings in the future. Strong company with strong products!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2017

I had a very specific question and felt extremely lost, but Maggie came to the rescue. She was patient, kind, and extremely helpful. Thank you, Maggie!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 7, 2017

Very easy to setup before initial store launch, we'll see how it operates in real time but so far it seems promising.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

Smile is an easy to install solution for a reliable rewards program on your Shopify Store. In addition, the support is excellent! They have a chat box on your app interface and help arrives right away every time. Maggie helped me today and did a terrific job answering questions and providing reports I needed. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2017

I have been using this app for some time and they have made many improvements. If you ever run into a problem they have a live chat option with a wonderful staff. I recently had some trouble creating a reward and Maggie was a huge help!

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 25, 2017

Such a simple, effective Rewards Program. Our customers love this and really use it. Thank you Maggie for being so helpful with the set up process.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

just trying it out..but t seems to be working wonders now!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Great app and amazing customer service.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Good and easy to use, some features will need to pay though.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 13, 2017

Easy to set up and use. The clean interface is a plus!

Store

Mei Cha

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Can you set up a program for customers who would like to leave a view for products, they can earn the points? Other programs about this app are amazing!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2017

Extremely easy to use and set up. I had it out on LIVE on our site within 5 minutes. For a live look checkout our site, www.theliftbx.com. I couldn't be happier and will recommend to everyone looking for a loyalty program.

Using app

About 6 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 2, 2017

awesome app really helpful and making my website more gamified

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

These guys are the best. I feel so taken care of. The rewards program works fantastically, and is very easy to setup, but their customer service go above and beyond to help you, Elli and Maggie especially.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Smile.IO has been awesome for us. It was super easy when we migrated from another rewards program, they took care of everything. When I asked about upgrading to the new platform they took care of all of it within no time at all. They even took care of designing our templates for us to fit our website. And followed up to make sure everything was to our liking. Would definitely recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

Awesome app, my customers love it and have been earning lots of points! I just needed support and Maggie was excellent! Would recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Really like this app, it's so useful and intuitive. Our customers easily able to sign up to our points system on our website www.bullbrand.co.uk, I'm amazed at the amount of people that do!

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 23, 2017

Thanks Maggie from Smile.io for all the help and great service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

Maggie was super helpful in support. She easily determined my issue and pointed me quickly in the right direction. Our customers have love Smile O and it's been a great incentive to keep people shopping and back in our store.

Using app

9 months

Total reviews

2

Average rating

5.0