Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,128
chart
#75
All reviews
Review RSS Feed
Nov. 29, 2017
This program is truly amazing. I did not expect so many functions, nor such a beautifully designed user flow for Loyalty points, Referrals and a system of rewards for them! Good job! Highly recommend
Nov. 20, 2017
Amazing customer service combined with an absolutely awesome product. These guys know how to do it!
Nov. 19, 2017
Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune
Nov. 16, 2017
Great app and great customer service. Maggie was super helpful with a recent problem and we are rocking now.
Nov. 15, 2017
This app is very easy to use and installation was seamless, i am very impressed with its flexibility. Looking forward to seeing some results. Already receiving great feedback from customers. Thanks Smile.io
Oct. 4, 2018
This application was okay, but when they opened up the inter gratis season it became a great application...now it’s worth the cost
March 16, 2025
I've been using Smile for many years and the app works really well. The support team are also very helpful if you have any queries, and they are available at weekends as well - thanks Andrea for your help!
Nov. 3, 2017
We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!
Oct. 29, 2017
Love this app! It really helped my business with high customer engagement!
Oct. 18, 2017
I have worked with smile.io since they were still sweet tooth ... and while the name has changed, the commitment behind the software definitely has not. It just keeps getting better and better. The team over the @ sweet smile (hehee, see what i did there?) ... the team has been nothing but top notch and professional. Turbo HIGH FIVES to Elli, Kellen, Maggie, Tyler and Stuart. I have had a few hiccups in the past .. most notably when migrating over to the new platform, but the team was SO quick to respond and make everything right. I am currently in the process of setting up VIP tiers and cannot wait to see how my customers respond. THANKS, (sweet)smile.io, looking forward to growing my brand with you! YAY!
Feb. 20, 2026
Best loyalty rewards app out there. Support is stellar. Quick, knowledgeable, got me unblocked immediately.
Thank you so much for taking the time to leave this review 💖 It's been a pleasure assisting you! Lisa - Smile Team✨
Oct. 17, 2017
The Smile.io team is awesome. Very kind, informative and patient. In less than a week we went from our first phone call to a tutorial and live action on our website. To us it was a true testament to how organized and professional they are. We have thoroughly enjoyed the service and will definitely use their other offerings in the future. Strong company with strong products!
Oct. 11, 2017
I had a very specific question and felt extremely lost, but Maggie came to the rescue. She was patient, kind, and extremely helpful. Thank you, Maggie!
Oct. 7, 2017
Very easy to setup before initial store launch, we'll see how it operates in real time but so far it seems promising.
Oct. 4, 2017
Smile is an easy to install solution for a reliable rewards program on your Shopify Store. In addition, the support is excellent! They have a chat box on your app interface and help arrives right away every time. Maggie helped me today and did a terrific job answering questions and providing reports I needed. Thanks!
Sept. 25, 2017
I have been using this app for some time and they have made many improvements. If you ever run into a problem they have a live chat option with a wonderful staff. I recently had some trouble creating a reward and Maggie was a huge help!
Sept. 25, 2017
Such a simple, effective Rewards Program. Our customers love this and really use it. Thank you Maggie for being so helpful with the set up process.