All reviews

Rating Breakdown

  • 5
    91% (3,808 ratings)
  • 4
    6% (238 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (3,817)
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5 / 5 Share

July 17, 2019

We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2018

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

Store

Zedrics

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2018

very happy so far looks like a good app, Had a little trouble with it, in the beginning, my sites fault but daisy from customer service put it right within 24 hrs happy https://mewe-jewelry.com/

Using app

11 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 27, 2024

Lynn was very helpful in solving my issues. The app we have been using for many years and works good.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

So far so good!! I can't wait to share the news of this with my customers! Had a slight confusion with setting it up, but thanks to Maggie in customer service, its up and running in no time!!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2018

good option for someone who wants to try a rewards program, but doesn't have the cash yet to spend on paid options

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 23, 2018

The perfect loyalty programme

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2018

So far so good! loving smile and Maggie in support was amazing :)

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

This app is great! Had an issue and just dealt with Maggie in the chat room. She responded within seconds and solved my problem with ease. Extremely helpful and pleasant!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2018

Maggie is MOST AWESOME, you don no what your missing. Appreciate all the help!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2018

I’m about to launch my Smile rewards and referrals program in a couple weeks and I’m pretty psyched. Setup has been easy and the team at Smile that I’ve been in contact with (Fiona, Maggie, and Tyler) have been super helpful in helping me customize certain aspects to my needs. It feels like every feature you’d need to have is already built in or there’s an easy workaround to get it the way you’d like. Highly recommended thus far, and not expecting that to change at all once the program is fully operational. 5 stars!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2018

Its great! wonderful layout. but they must cut down on the prices.

Store

Bembel

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2018

Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often. Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed. Highly recommend.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2018

I love this app. It just brings so much more experience for our customers.

Store

Eptmusa

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2018

We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

Maggie was helpful..................................................

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2018

We upgraded to the small business plan and now have a launcherless loyalty program which has minimised the amount of distracting elements on our website. With the help of Roel from support, we were able to integrate just how we wanted. I don't think there's another loyalty program that compares to Smile.

Using app

4 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 9, 2018

Great product and ease of use. I feel this program is necessary for any shop.

Using app

About 22 hours

Total reviews

8

Average rating

4.9