All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2017

This app is so user friendly. It's a great way to reward your customers for just being awesome.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

brilliant app, has helped my store grow tremendously.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2017

great app. Im sure this will generate sales!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2017

Set up was easy and quick. Integration was seamless. Support is super fast and friendly. Maggie helped me solve a user issue that a customer was having. I'm always grateful for screen shots when getting support and she was quick to include them. Loved how quickly she helped me fix my problem. Thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2017

Easy to use, very helpful support. Intuitive design and features.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Using app

Over 1 year

Total reviews

25

Average rating

4.3

5 / 5 Share

Jan. 6, 2022

I haven't been using the app for long, but set up was easy and I have a feeling this is going to be huge for us.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2017

Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Using app

36 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

July 31, 2017

Incredible. Since installing this app a few weeks ago, I've collected more email addresses, had more social shares, and experienced more sales than I ever imagined. I've been able to engage more with my customers to discuss the program. I've also been able to ditch my clunky affiliate program and take advantage of the referral functionality. I'm looking forward to seeing what this app does for my business over the coming months, and I'm still on the free plan!

Using app

18 days

Total reviews

9

Average rating

4.8

5 / 5 Share

April 10, 2019

The smile rewards app has helped create greater loyalty between me and my customers. Their customer has been nothing short of engaging and helpful. You can really see how their customer support cares for it's clients. I feel as if that is rare nowadays. Keep up the great work Smile! Special shoutout to Sam and Maggie for being extra nice and helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2017

The implementation of this program was very easy to set up and make live. After testing the program before launching the new site, we had to reach out to customer service with a few questions. Elli was phenomenal to work with! She quickly addressed our concerns and found a solution that resolved the issue. The level of checks and balances that are built into this program to help avoid user misuse of the rewards program was well designed and developed. Using the rewards program with the referral program provides cohesion to a strong customer incentive program implementation. Due to Elli's care, attention to detail and followup; our marketing of this program is able to proceed without any delay. Thank you Elli! Your professionalism was greatly appreciated! Smile.io, she deserves a raise!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2017

Looks pretty great! Just wish the next highest plan wasn't $59

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2017

I've been using this for a year or so now and I love it. The only complaint that I have is that you can't redeem points in store without an email address. A lot of my in store customers prefer to give their phone number. Would be awesome if this could be a feature sometime.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2017

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2017

Great app. easy to use and a bonus to my shop!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2017

Great tutorials, a great rewards program!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Using app

15 days

Total reviews

18

Average rating

5.0

5 / 5 Share

June 28, 2017

So far so good, easy to setup and set parameters. as for any growth ive only had it setup 15mins so cant comment on that.

Using app

33 minutes

Total reviews

1

Average rating

5.0