All reviews

Rating Breakdown

  • 5
    91% (3,741 ratings)
  • 4
    6% (244 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,795)
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5 / 5 Share

June 26, 2017

This App is very useful, we are using it for encourage profitable actions that drive customer loyalty by issuing points.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2017

great app, helps scale the business

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2017

Easy to set up, very flexible, even with the basic service. Promoted it with one email blast, tweet, and facebook post and got 50+ people signed up the first day it launched! Looking forward to building our audience with this tool. 6/21 So far so good, steady increase in participants.

Using app

22 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 14, 2017

I'd like to have been able to award 10 stars. I have done hours of research into all the various loyalty programs, understanding nothing is more important to a store than their customers, and how we treat them is a defining factor in our store's amazing success. Not only is the app features second to none, and the code does not interfere with the delicate and complex coding we have developed, the team at Smile have given 110% to ensure this program exceeds all our expectations. Do yourself a huge favour. Run with Smile, and you will forever be rewarded (pardon the pub) with positive reinforcement for your decision. We couldn't be happier, and i highly recommend this awesome program. 10 stars **********

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2017

Easy to use and super straightforward interface!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers. Joseph Maletta MallFish Collectibles MallFish.com

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2017

So far so good! Seems like we are getting great feedback form people using our rewards system. Always excited to see new updates!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Quick and helpful support, thank you Lynn! :)

Store

Zox I

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2017

Excited to get started with Smile. Hoping to justify an upgrade in the not so distant future.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2017

Love the ease of exporting coupon codes. The rewards program has attracted more customers and activity.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2017

A must have for any store serious about customer retention and ultimate growth. The team is phenomenal to work with and the patience of our dedicated manager deserves due credit. Hands down, this it the best loyalty program for the world's fastest growing and customer-driven e-commerce businesses.

Using app

21 days

Total reviews

10

Average rating

4.6

5 / 5 Share

May 19, 2017

So Far so good, I have spent this morning setting up and adding bulk discounts which can be found and explained by a video tutorial. I am now manually adding additional points to my big spending customers. We have without this app got a huge loyal following and returning purchasers, hopefully, this will increase my social share and attract new loyal customers to come on join us on our Rew clothing journey. Well two days in and my customers are loving it will keep updating, I have also just installed the YOTPO review app to work along side the loyalty program.fingers crossed this brings in new and more revenue. Rew- really easy wear ..... just button and go scarves

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

The BEST rewards/loyalty/ customer retention app in shopify store, Finest customer support from Maggie, Team Smile

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 13, 2017

User friendly. Videos helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2017

I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic! If you want to see how it works for us: https://the-collectory.com/

Using app

12 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

Awesome. Just started but super easy to set up for sure! Maggie was helping me and she is not only friendly and EFFICIENT, she's also funny. Great work guys. Thanks for the amazing support and great product.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 11, 2017

awesome awesome awesome 5 star app

Store

Styor

Using app

11 minutes

Total reviews

10

Average rating

4.5

5 / 5 Share

May 9, 2017

Great app with an awesome customer service team behind it that will answer any of your questions. Our customers are loving the program so far and we just started 2 days ago! Definitely will help to build a returning customer base and allow loyal customers to gain benefits for being awesome. Check out our website; www.bottleneckgallery.com thanks =)

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2017

Our customers love their Jar Bucks reward points! Our rewards system entices people to create accounts on our web page. This is great for capturing website traffic info that can be used for automated marketing. In addition the points all us to execute great win back campaigns after customers have not purchased for an x amount of time.

Using app

7 months

Total reviews

5

Average rating

5.0