Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,266
Reviews
Chart
#18
Shopify

All reviews

5 / 5 Share
April 30, 2019

I like how the app connects to my online and pos system. It makes it easy for myself and the customers!

Store Using app Total reviews Average rating
Country Lace Boutique 8 months 4 5.0
Developer Reply

We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!

5 / 5 Share
April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Store Using app Total reviews Average rating
Publish Online Shop Almost 2 years 2 5.0
Developer Reply

Thanks so much for the five-star review :) We really appreciate it!

5 / 5 Share
April 10, 2019

This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly

Store Using app Total reviews Average rating
Grounded Sage Skincare About 1 month 2 5.0
Developer Reply

Thank you for the kind words, and the five-star review! :)

5 / 5 Share
March 26, 2019

This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!

Store Using app Total reviews Average rating
Parsek1 2 days 1 5.0
Developer Reply

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

5 / 5 Share
March 22, 2019

Very easy to use and my customers love it! Installation was fast. Customization is a breeze to match my branding.

Store Using app Total reviews Average rating
Sweet Ava's Paper About 1 month 2 5.0
Developer Reply

Thank you for the five-star review! We're happy to hear that your customers are loving our app!

5 / 5 Share
March 18, 2019

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!

Store Using app Total reviews Average rating
Inked Goddess Creations Over 3 years 7 4.1
Developer Reply

Thank you for the five-star review! We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to solve your issue quickly. :) we love this kind of feedback!

5 / 5 Share
March 16, 2019

Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.

Store Using app Total reviews Average rating
Fins and Paws 39 minutes 2 5.0
Developer Reply

Thank you for the five-star review, and for recommending us to your friends! :)

5 / 5 Share
March 11, 2019

I love this app so far. I just set up my rewards program and it was pretty easy. I wish there was a to create specialized categories for rewards but that may only be available on the paid one. Not completely sure, but hopefully I'll have great once my customers begin signing up!

Store Using app Total reviews Average rating
Toni & Tucker Co 5 days 3 5.0
Developer Reply

Thank you for the five-star review! We'll be in touch soon via email for some guidance relating to your question.

5 / 5 Share
Oct. 9, 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Store Using app Total reviews Average rating
Cathy Pope Jewellery NZ Almost 7 years 2 4.5
Developer Reply

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

5 / 5 Share
Feb. 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)

5 / 5 Share
Feb. 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

Store Using app Total reviews Average rating
HorseFeathers Jewelry & Gifts Almost 3 years 4 5.0
Developer Reply

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

5 / 5 Share
Feb. 12, 2019

I am new at this, and needed help- Maggie M you are awesome! You fixed it faster than I expected and I really appreciate good customer service. You rock!

Store Using app Total reviews Average rating
Studio Gear Cosmetics Almost 3 years 12 4.5
Developer Reply

Thanks so much for the five-star review! Our Support team is pretty awesome :)

5 / 5 Share
Feb. 11, 2019

Super easy implementation, considered using another app but this is so much better. Looks really great and easy to understand for both customers and storeowner. https://hitthehay.se/

Store Using app Total reviews Average rating
HIT THE HAY About 4 hours 34 4.9
Developer Reply

Thank you for the five-star review! We're glad you and your customers are loving it!

5 / 5 Share
Feb. 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Store Using app Total reviews Average rating
Haven Mattress About 2 hours 7 4.4
Developer Reply

Thanks so much for the five-star review! We try to make the experience as user-friendly as possible so you can get to rewarding your customers ASAP! :)

5 / 5 Share
Jan. 30, 2019

**Upgraded to Growth so that I can provide more benefits to my shoppers as a Thank you! Easy to use, customize and enable. We are a newly launched business and we know happy customers are one of the keys to Growth and success overall. Adding ways for shoppers to earn rewards in return for helping our growth is important for us. Maggie @Smile has been invaluable to me! 01/24/2019** Original review>>Still early and only using the free plan to see how it works. Will return to update this review once I see more growth from it.

Store Using app Total reviews Average rating
Georgia Kate Boutique About 1 month 5 5.0
Developer Reply

Thank you so much for the five-star review and for the kind words! Our Support team is here to help :)

5 / 5 Share
Jan. 29, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

Store Using app Total reviews Average rating
ATTIC Teas 6 days 8 5.0
Developer Reply

Thanks for the kind words and the five-star review :)

5 / 5 Share
Jan. 24, 2019

It works great so far! Very simple to use, and it's practical for some sellers like me who has small budget but wants to get more functions.

Store Using app Total reviews Average rating
newyes1 40 minutes 5 3.2
5 / 5 Share
Jan. 18, 2019

I know $59 to a new small business may seem hefty and alot, BUT I highly recommend this because the instant we launched this on our women's clothing boutique site as well as in-store, we saw immediate results! Our clients love the ease and use of this app, along with how well it integrates with Shopify. I love we can personalize/customize the look of it as well as how user friendly it is for those who may not be savvy with the latest technology how-tos. Give this app a try!

Store Using app Total reviews Average rating
OMONI BOUTIQUE Over 1 year 5 3.8
5 / 5 Share
Jan. 15, 2019

Awesome app for those wanting to reward loyal customers. Easy to use, lovely design and great customer service. They get back to me super fast when I have an issue or need help with something. Maggie helped with my most recent glitch and took great care of me. The issue was resolved within minutes. Even MORE amazing that they offer a free plan in addition to the paid option. Highly recommend!

Store Using app Total reviews Average rating
Alley & Rae Apparel Over 2 years 17 5.0
5 / 5 Share
Dec. 19, 2018

This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!

Store Using app Total reviews Average rating
Spruced Roost 3 months 3 5.0
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