Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,266
Reviews
Chart
#18
Shopify

All reviews

5 / 5 Share
May 5, 2026

Love this app for so many reason. Intelligently use Shopify's admin interface, easy of user, many options for the price. This app, however, could be even better if the referral can take more than just first time referral. Extend the referral commission than it would be an enterprise app

Store Using app Total reviews Average rating
Nailsjobs by Zurno Almost 8 years 4 2.5
5 / 5 Share
Dec. 5, 2018

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

Store Using app Total reviews Average rating
Ka'Chava 12 months 11 5.0
5 / 5 Share
Dec. 1, 2018

I love this app! I can’t believe how easy it is to implement and use. I was really pleasantly surprised by how many features even the free plan has - it is fully operational. I had a family member test it out for me before I officially announced the launch and she loved how easy it was as a customer to sign up. As someone who isn’t overly techy she felt it was really intuitive. I just launched today, and I look forward to seeing how it impacts by return business. Thank you for making such a fantastic app!

Store Using app Total reviews Average rating
Whimsicals Paperie About 2 months 4 5.0
5 / 5 Share
Nov. 28, 2018

What a great app. There are so many products out there but this is by far the easiest and simplest for updating, viewing and simple metrics. I just wish there was a slightly cheaper option for small business like me. Thanks Louise

Store Using app Total reviews Average rating
Devine Oils 7 months 3 5.0
5 / 5 Share
Nov. 21, 2018

I just started using the app today and any issue I had, there was fast help with positive solutions. Really good support team.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 19, 2018

One of the best apps and so simple for engaging with customers. I highly recommend this app big time.

Store Using app Total reviews Average rating
Vinyl Clothing Co. About 1 hour 1 5.0
5 / 5 Share
Nov. 12, 2018

Maggie helped me with my issue in lightning speed time. Great customer service, great app, and great people!! Just about to have it launched on our main site and we couldn't be more excited!

Store Using app Total reviews Average rating
Microbe Formulas™ About 2 months 3 4.3
5 / 5 Share
June 8, 2026

First class service from Shelby. Smile is a great app and powered by a great team. I've been using the app since 2018.

Store Using app Total reviews Average rating
Canine Athletes Over 7 years 8 4.3
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words about our app and our team! We really appreciate it 💛 - Smile Team✨

5 / 5 Share
Nov. 8, 2018

So far, so good!! I love being able to reward customers without a ton of work on my end! Smile has done everything I need it to! I also love that I get to name my rewards points (or, in my shop, glitter bombs!!)!!

Store Using app Total reviews Average rating
Be Majestical Boutique 6 days 2 5.0
5 / 5 Share
Nov. 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

Store Using app Total reviews Average rating
PNW Journey 8 months 6 4.5
5 / 5 Share
Oct. 25, 2018

We love this program! It's very powerful and effective in actually getting people to sign up and use their rewards points. We've tried other reward programs, but are definitely happiest with Smile!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 25, 2018

Smile has been such an important app for us to enhance our customer experience and to increase our engagement with our customers. And far above any of the features is the support you get from the Smile team. Here is a case study we did with them >> https://blog.smile.io/how-run-gum-empowered-brand-advocates-with-referrals

Store Using app Total reviews Average rating
Run Gum Almost 2 years 11 5.0
5 / 5 Share
Oct. 22, 2018

Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..

Store Using app Total reviews Average rating
Rock n Romance 5 days 12 4.0
5 / 5 Share
Oct. 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing. They love the loyalty program.

Store Using app Total reviews Average rating
Phoenix Sweets 25 days 8 4.4
5 / 5 Share
Oct. 17, 2018

We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!

Store Using app Total reviews Average rating
Flying V Mercantile 11 months 1 5.0
5 / 5 Share
Oct. 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Store Using app Total reviews Average rating
Big Moon Beeswax 3 days 1 5.0
5 / 5 Share
Oct. 4, 2018

I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!

Store Using app Total reviews Average rating
Haute & Rebellious 3 days 1 5.0
5 / 5 Share
Oct. 3, 2018

This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 10, 2018

We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start... Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else. Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie

Store Using app Total reviews Average rating
Iron Bean Coffee Company 11 days 5 5.0
5 / 5 Share
Sept. 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Store Using app Total reviews Average rating
Analogue Wonderland About 6 years 12 5.0
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