Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
Feb. 6, 2025

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent!

Store Using app Total reviews Average rating
Pink Pig International Over 4 years 1 5.0
Developer Reply

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

5 / 5 Share
June 24, 2026

Great app to boost brand loyalty. Easy-to-manage app that will help customer retention. Analisa helped me with a quick solution to the problem I had. Great work.

Store Using app Total reviews Average rating
Mask Co. Almost 6 years 12 4.7
Developer Reply

Thank you for taking the time to leave this 5-star review! I'm so glad I could help and that you are loving the app. Please don't hesitate to reach out again if you need us. 😊 Analisa - Smile Team

5 / 5 Share
Oct. 15, 2020

Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.

Store Using app Total reviews Average rating
Moel Official 18 days 1 5.0
Developer Reply

Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it πŸ’–

5 / 5 Share
Oct. 15, 2020

I've only used this app for a couple months but I am very pleased with its functionality and everything it offers. Very impressed by the support team, they're always happy to help and find a solution that works for us. I can say that Smile works way better than other loyalty program apps. Very happy with Smile in general!

Store Using app Total reviews Average rating
Alima Pure 10 months 5 5.0
Developer Reply

Thank you so much for this lovely review πŸ’– We're so glad to hear that you're enjoying our app!

5 / 5 Share
Oct. 14, 2020

I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.

Store Using app Total reviews Average rating
BabyCubby 6 days 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)

5 / 5 Share
Oct. 8, 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

Store Using app Total reviews Average rating
GYMREAPERS 3 months 7 3.9
Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

5 / 5 Share
Oct. 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

Store Using app Total reviews Average rating
My TickTalk About 1 month 7 5.0
Developer Reply

Thank you so much for your 5-star review! We agree - Rachel is super helpful! πŸ’–

5 / 5 Share
Oct. 7, 2020

Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome πŸ’–

5 / 5 Share
Oct. 2, 2020

Just downloaded the app and I'm still getting the swing of it, but the customer service is outstanding. Maggie in particular has been very helpful.

Store Using app Total reviews Average rating
LolaHemp 5 months 11 5.0
Developer Reply

Thank you so much for choosing our app and for taking the time to leave us a review ✨

5 / 5 Share
Oct. 1, 2020

Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.

Store Using app Total reviews Average rating
LactiGo About 2 months 4 5.0
Developer Reply

Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help πŸ’–

5 / 5 Share
Oct. 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

Store Using app Total reviews Average rating
BRETT LAUREN 4 months 11 4.0
Developer Reply

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

5 / 5 Share
Sept. 28, 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Store Using app Total reviews Average rating
CafΓ© du Monde CrΓͺperie About 8 hours 1 5.0
Developer Reply

Thank you so much for your amazing review! πŸ’– We're so happy to hear that you're enjoying it!

5 / 5 Share
Sept. 28, 2020

This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3

Store Using app Total reviews Average rating
Little Black Tux 31 minutes 5 5.0
Developer Reply

Thanks so much for your lovely review πŸ’– That made us smile as well! πŸ˜„

5 / 5 Share
Sept. 25, 2020

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Store Using app Total reviews Average rating
Stitch Wit About 1 month 8 5.0
Developer Reply

Thank you so much for your 5-star review! πŸ’– We can't wait to watch as you grow your customer base!

5 / 5 Share
Sept. 24, 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Store Using app Total reviews Average rating
Gourmesso Coffee Almost 2 years 3 5.0
Developer Reply

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! πŸ’–

5 / 5 Share
Sept. 24, 2020

Great app and even better customer service! In the process of getting everything synced over from our previous loyalty program, can't wait to launch this new one with Smile!

Store Using app Total reviews Average rating
Detour Sunglasses 9 days 8 4.5
Developer Reply

Thank you so much for your lovely review πŸ’– Please don't hesitate to reach out to support if we can help with anything!

5 / 5 Share
Sept. 2, 2020

It's super easy to set up. The customer service is great! They're friendly & quick with answering all of your questions.

Store Using app Total reviews Average rating
Murasaki Cosmetics 2 months 3 4.7
Developer Reply

Thank you so much for your lovely review! We're glad to hear that you had a good experience with our support team :)

5 / 5 Share
Aug. 29, 2020

Very good customer service. The app is robust and did help my store to grow exponentially. One of the best reward and loyalty apps I recommend!

Store Using app Total reviews Average rating
Luseta Beauty Over 2 years 4 5.0
Developer Reply

Thank you so much for your review πŸ’– We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to help. :)

5 / 5 Share
Aug. 27, 2020

We're gearing up to launch with Smile on Shopify and are very excited. The onboarding process was one of the smoothest we've seen. Our rep, Andrea was fantastic, offering up best practices, helping us troubleshoot and making sure the program was customized to our specific needs. If this wonderful customer experience is any indication of the quality of work their dev team has put in, I'm sure we'll see success with this app. I highly recommend at least giving Smile a test drive.

Store Using app Total reviews Average rating
EBY About 1 month 7 5.0
Developer Reply

Thank you so much for your lovely review! We agree - Andrea is amazing! πŸ’–

5 / 5 Share
Aug. 26, 2020

Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!

Store Using app Total reviews Average rating
ReThinkOil Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review πŸ’– It makes us so happy to hear that your repeat transactions and traffic have increased! πŸ’ͺ

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