Smile: Loyalty Program Rewards
All reviews
Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent!
Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. π
Great app to boost brand loyalty. Easy-to-manage app that will help customer retention. Analisa helped me with a quick solution to the problem I had. Great work.
Thank you for taking the time to leave this 5-star review! I'm so glad I could help and that you are loving the app. Please don't hesitate to reach out again if you need us. π Analisa - Smile Team
Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.
Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it π
I've only used this app for a couple months but I am very pleased with its functionality and everything it offers. Very impressed by the support team, they're always happy to help and find a solution that works for us. I can say that Smile works way better than other loyalty program apps. Very happy with Smile in general!
Thank you so much for this lovely review π We're so glad to hear that you're enjoying our app!
I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.
Thank you so much for taking the time to leave us this review! β¨ We're so glad that our support team was able to help :)
We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.
Thank you so much for taking the time to share your experience here, and for the 5 stars! β¨ We're so glad to hear that Brady was so helpful!
Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.
Thank you so much for your 5-star review! We agree - Rachel is super helpful! π
Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.
Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome π
Just downloaded the app and I'm still getting the swing of it, but the customer service is outstanding. Maggie in particular has been very helpful.
Thank you so much for choosing our app and for taking the time to leave us a review β¨
Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.
Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help π
Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!
Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)
Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.
Thank you so much for your amazing review! π We're so happy to hear that you're enjoying it!
This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3
Thanks so much for your lovely review π That made us smile as well! π
I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.
Thank you so much for your 5-star review! π We can't wait to watch as you grow your customer base!
Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!
Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! π
Great app and even better customer service! In the process of getting everything synced over from our previous loyalty program, can't wait to launch this new one with Smile!
Thank you so much for your lovely review π Please don't hesitate to reach out to support if we can help with anything!
It's super easy to set up. The customer service is great! They're friendly & quick with answering all of your questions.
Thank you so much for your lovely review! We're glad to hear that you had a good experience with our support team :)
Very good customer service. The app is robust and did help my store to grow exponentially. One of the best reward and loyalty apps I recommend!
Thank you so much for your review π We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to help. :)
We're gearing up to launch with Smile on Shopify and are very excited. The onboarding process was one of the smoothest we've seen. Our rep, Andrea was fantastic, offering up best practices, helping us troubleshoot and making sure the program was customized to our specific needs. If this wonderful customer experience is any indication of the quality of work their dev team has put in, I'm sure we'll see success with this app. I highly recommend at least giving Smile a test drive.
Thank you so much for your lovely review! We agree - Andrea is amazing! π
Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!
Thank you so much for taking the time to leave us this lovely review π It makes us so happy to hear that your repeat transactions and traffic have increased! πͺ
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