Smile: Loyalty Program Rewards
All reviews
Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.
I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.
awesome app, one of our favorites.
love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too
This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!
Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.
Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.
We have been using Smile for quite some years now. As we import all our eBay orders in to Shopify for ease of fulfilment, we need to prevent the eBay customers getting rewards emails only intending for our direct store customers. Erin created a workflow that we imported in to Shopify Flow to automate this task. Great support in getting this resolved.
Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Erin. We'll be sure to share your kind words with her 😊 - Smile.io Team ✨
We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!
Easy to use and runs in the background seamlessly. No complaints from customers.
good app for beginners to start store
I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)
This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes... Keep up the great work
Had an issue and Maggie was amazing at solving it. Great app, great support!
I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!
I would definitely recommend this app because it does exactly what they say it will. It's seamless, easy and sleek and our customers started using it immediately. I never thought rewards points would turn people on so much! No issue at all.
This is a very cool app and our customers seem to really enjoy using it. It also intergrates well and looks very professional. More importantly, its made the reward system pretty fun to use and feel like a game. Definitely a good way to build customer loyalty and further interaction.
Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!
Easy to setup and get started, look forward to rewarding our customers
Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.
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