Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,266
Reviews
Chart
#58
Shopify

All reviews

5 / 5 Share
Sept. 6, 2018

Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.

Store Using app Total reviews Average rating
NatureWise 4 months 7 4.4
5 / 5 Share
Aug. 25, 2018

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Store Using app Total reviews Average rating
Nefertem Naturals About 1 month 1 5.0
5 / 5 Share
Aug. 25, 2018

awesome app, one of our favorites.

Store Using app Total reviews Average rating
Birminghamjewelry Over 1 year 12 4.5
5 / 5 Share
Aug. 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Store Using app Total reviews Average rating
Vivamacity 3 months 4 4.8
5 / 5 Share
Aug. 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Store Using app Total reviews Average rating
Toynk 2 Almost 2 years 1 5.0
5 / 5 Share
Aug. 7, 2018

Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.

Store Using app Total reviews Average rating
Turmeric Vitality Uk About 1 month 6 5.0
5 / 5 Share
Aug. 3, 2018

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.

Store Using app Total reviews Average rating
Moonglow Jewelry 5 months 15 4.3
5 / 5 Share
June 8, 2026

We have been using Smile for quite some years now. As we import all our eBay orders in to Shopify for ease of fulfilment, we need to prevent the eBay customers getting rewards emails only intending for our direct store customers. Erin created a workflow that we imported in to Shopify Flow to automate this task. Great support in getting this resolved.

Store Using app Total reviews Average rating
Legotanks Almost 8 years 3 5.0
Developer Reply

Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Erin. We'll be sure to share your kind words with her 😊 - Smile.io Team ✨

5 / 5 Share
April 11, 2023

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Store Using app Total reviews Average rating
Tulle And Batiste Almost 5 years 8 5.0
5 / 5 Share
July 13, 2018

Easy to use and runs in the background seamlessly. No complaints from customers.

Store Using app Total reviews Average rating
House Of Trains1 11 months 1 5.0
5 / 5 Share
July 12, 2018

good app for beginners to start store

Store Using app Total reviews Average rating
Amanpetshop 2 minutes 4 4.5
5 / 5 Share
July 10, 2018

I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)

Store Using app Total reviews Average rating
Bkind Products About 2 months 2 5.0
5 / 5 Share
July 10, 2018

This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes... Keep up the great work

Store Using app Total reviews Average rating
Nsf Clothing 5 days 1 5.0
5 / 5 Share
July 9, 2018

Had an issue and Maggie was amazing at solving it. Great app, great support!

Store Using app Total reviews Average rating
Cherry Hill Coffee About 1 year 3 5.0
5 / 5 Share
July 4, 2018

I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!

Store Using app Total reviews Average rating
Wood And Wax Co 15 days 3 5.0
5 / 5 Share
June 27, 2018

I would definitely recommend this app because it does exactly what they say it will. It's seamless, easy and sleek and our customers started using it immediately. I never thought rewards points would turn people on so much! No issue at all.

Store Using app Total reviews Average rating
Planet Yum Fine Fragrances About 23 hours 2 5.0
5 / 5 Share
June 26, 2018

This is a very cool app and our customers seem to really enjoy using it. It also intergrates well and looks very professional. More importantly, its made the reward system pretty fun to use and feel like a game. Definitely a good way to build customer loyalty and further interaction.

Store Using app Total reviews Average rating
Pixelcrib 3 months 4 5.0
5 / 5 Share
June 6, 2018

Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!

Store Using app Total reviews Average rating
Naturalicious Beauty 2 months 4 5.0
5 / 5 Share
May 31, 2018

Easy to setup and get started, look forward to rewarding our customers

Store Using app Total reviews Average rating
Fantasy Art Trading About 1 hour 5 5.0
5 / 5 Share
May 30, 2018

Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.

Store Using app Total reviews Average rating
Bakers Party Shop Almost 2 years 3 5.0
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