Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
Aug. 14, 2020

This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app. UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!

Store Using app Total reviews Average rating
WytchWood 7 days 3 4.7
Developer Reply

Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!

5 / 5 Share
Aug. 2, 2020

We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)

Store Using app Total reviews Average rating
BluePeppermint Boutique Over 5 years 2 3.5
Developer Reply

Wow, 6 years! Thank you so much for your support for all this time! πŸ’–

5 / 5 Share
July 28, 2020

Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend

Store Using app Total reviews Average rating
Lala Kids 1 day 4 4.0
Developer Reply

Thanks so much for your review! ✨ So glad to hear that you're already getting engagement!

5 / 5 Share
Oct. 3, 2021

Update 10/2021: The referral rewards program is a sales generator. Be sure to use it. Had an issue with customers circumventing the program. Support acknowledged some limitations but gave me excellent recommendations on how to minimize abuse. I really appreciated that. ----- The minimal style suits our needs. Would recommend to anyone with a store especially those selling products. Very useful for customers who are loyal and social. Very good integration.

Store Using app Total reviews Average rating
Lily of the Valley Over 2 years 6 4.8
5 / 5 Share
July 18, 2020

This app works so well for our business and the support is second to none. Tess is a pleasure to deal with and our customers love the reward program. Thank you for an amazing service!

Store Using app Total reviews Average rating
A Friend Indeed Australia About 1 year 3 5.0
Developer Reply

Thank you so much for your lovely review πŸ’– We're so pleased to hear that Tess was able to help!

5 / 5 Share
April 10, 2026

Love the app and LOVE LOVE LOVE the new Essential plan. I was able to keep my rewards program going for my small business thanks to the great customer support from Shelby! Thanks again Shelby!

Store Using app Total reviews Average rating
Lily Hill Over 6 years 8 4.8
Developer Reply

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

5 / 5 Share
July 12, 2020

definitely worth trying, im surprised how much the free subscription offers i hope there will be a checkout integration soon

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your 5-star review and feedback πŸ˜‰ We'll definitely pass this along to our product team!

5 / 5 Share
July 10, 2020

I recently added the app and I must say the ease at which everything installed and got working is just phenomenal! Never thought adding such a complicated system would be so user-friendly and easy. Furthermore, totally blown away by their customer service. The help/support Sarah and Maggie provided were far past my expectations! I highly recoomend this app.

Store Using app Total reviews Average rating
Nepal Tea 2 days 3 5.0
Developer Reply

It's so great to hear about your setup journey! We're so glad that Maggie and Sarah were so helpful πŸ’–

5 / 5 Share
July 9, 2020

Allows me to reward our loyal supporters- perfect for anyone looking to incentivize customer return and sales

Store Using app Total reviews Average rating
Adapt Tech Gem Inserts 6 months 5 4.2
Developer Reply

We love hearing this kind of feedback! Thank you so much ✨

5 / 5 Share
July 7, 2020

Was on the free plan for a while. Great customer service by Maggie pursued me to get on one of the plans and it is worth every cent paid! Highly receommended!

Store Using app Total reviews Average rating
Crate2Plate 5 months 2 5.0
Developer Reply

Thank you so much for your awesome review! We're so glad to hear that you're enjoying the upgraded plan! πŸ’–

5 / 5 Share
July 1, 2020

I have nothing great to say about this app! I have seen such a growth with customer loyalty, customers excited to spend more and their customer service is top notch. Highly recommend!!

Store Using app Total reviews Average rating
Tara Lynns Boutique Over 3 years 7 5.0
Developer Reply

Thank you so much for your review! We're so happy to hear that our support team was able to help out!

5 / 5 Share
June 30, 2020

Love this app so much! I am finally able to reward my customers and they love it too! Great customer service as well.

Store Using app Total reviews Average rating
Blooms + Flora 2 months 2 4.5
Developer Reply

Thank you so much for your review 😍 We're so glad to hear that your support team has been helpful. Can't wait to watch your business grow!

5 / 5 Share
June 27, 2020

Simply amazing app. Love it! We've been using it since a few days and already have a few customers in the loyalty program!

Store Using app Total reviews Average rating
Hills 18 minutes 4 5.0
5 / 5 Share
June 21, 2020

App is easy to use and setup. Super user friendly and everything you need for a Loyalty Program. Marks knowledge on Smile and loyalty programs in general is super impressive. Thanks for all your help Mark.

Store Using app Total reviews Average rating
BRONZE SNAKE 20 days 11 5.0
Developer Reply

Thank you so much for your lovely review! We're so glad to hear that Mark was able to help out!

5 / 5 Share
June 19, 2020

This app has a simple navigation and it's very easy to set up! I am still waiting to see how it will act once I get more members to sign up but so far its awesome. (:

Store Using app Total reviews Average rating
Tangerine City Print 34 minutes 1 5.0
Developer Reply

Thanks so much for your review! We're so excited to watch your business grow. Our support team is around if you need anything!

5 / 5 Share
June 19, 2020

Switched over from Swell! I got lucky with Jobie who answered all my questions quickly and helped me problem solve. Smile has met all of my rewards needs at a very competitive price point. I will update this with exactly how much value was added once I see the results.

Store Using app Total reviews Average rating
SalonPal 12 months 4 5.0
Developer Reply

Go Jobie! Thank you so much for taking the time to leave us this lovely review. πŸ’–

5 / 5 Share
June 16, 2020

I absolutely LOVE this app. I have used it for a year now, actually over, and it's AWESOME to hear your client LOVE getting rewards! So many tools and great customer service.

Store Using app Total reviews Average rating
FamFancy Boutique Over 1 year 4 5.0
Developer Reply

Thank you so much for the kind review! Our team works hard to make sure that merchants feel supported. πŸ’–

5 / 5 Share
June 8, 2020

Just started using the app.. Really straight forward and seems super easy. Looking forward to see the end result

Store Using app Total reviews Average rating
Noble Reefs 5 minutes 1 5.0
Developer Reply

Thank you so much for the 5-star review!πŸ˜„

5 / 5 Share
June 5, 2020

Smile.io has been amazing. We had a small issue and Maggie was on it to help us out (unfortunately her response went to spam so we just found out now!) Thank you Maggie & Smile.io team <3

Store Using app Total reviews Average rating
Empress Mimi 6 months 6 5.0
Developer Reply

Thank you so much for your review! Our support team works hard to help our merchants out so we love hearing feedback like this πŸ’–

5 / 5 Share
June 1, 2020

Easy to configure, looks very professional and integrates with theme perfectly. Product works as advertised. Some of my clients have already signed up

Store Using app Total reviews Average rating
HeidiHo2 13 days 1 5.0
Developer Reply

Thank you so much for your review - so glad to hear that you are loving the display and integration! Don't hesitate to reach out if we can help with anything at all πŸ’–

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