Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
June 28, 2019

So far the platform has been excellent. We run a charcuterie business online and this a way to reward existing and past clients with points towards future purchases. I wish you could tag different people or send them an email to create an account within Smile but other than that, it's been great. I would recommend this app to anyone looking to grow their business.

Store Using app Total reviews Average rating
Angel's Salumi & Truffles About 1 month 2 5.0
Developer Reply

Thank you for the five-star review and for the recommendation - we really appreciate it! 😊

5 / 5 Share
June 26, 2019

I used this app too help with bringing customers back and this is the best free and easy to use loyalty program I have used. I run a retail store and it connects with your shopify pos customers and adds points depending on how you set it up too be redeemed after a certain amount is obtained Thanks SMILE

Store Using app Total reviews Average rating
WeVape Inc. 2 months 1 5.0
Developer Reply

Thank *you* for the five-star review! We really appreciate it. We're happy to hear you're enjoying our integration with Shopify POS. 😄

5 / 5 Share
June 18, 2019

such a helpful app, we have been looking for something like this for a while now! highly recommend !!!!!!

Store Using app Total reviews Average rating
Luxe Bae 8 minutes 1 5.0
Developer Reply

We're happy you found us! :) Thank you for the five-star review!

5 / 5 Share
Aug. 22, 2022

Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!

Store Using app Total reviews Average rating
Bijou Candles Over 3 years 13 5.0
Developer Reply

Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀 Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
June 7, 2019

The app was very easy to install and get running. I'm very impressed for a free app and will consider upgrading once I see the sort of value it brings to our company - www.printyourmind3d.ca.

Store Using app Total reviews Average rating
Print Your Mind 3D 8 days 8 4.5
Developer Reply

Thank you for the five-star review! We're happy you're loving the free version :)

5 / 5 Share
June 7, 2019

Definitely has boosted customer engagement and sales. Phenomenal customer service, kudos Maggie!!!!

Store Using app Total reviews Average rating
Folklore Las Niñas 7 months 4 5.0
Developer Reply

We're so happy to hear Smile is helping boost sales and customer engagement at your store. :) Thank you for the feedback and five-star review!

5 / 5 Share
May 16, 2019

We love Smile! It's an easy way to provide our customers with a great rewards experience and looks nice too. Their support is awesome. Specifically, Janelle is great and super helpful.

Store Using app Total reviews Average rating
Eat Your Coffee 5 months 4 5.0
Developer Reply

Thank you for the five-star review :) We really appreciate it!

5 / 5 Share
May 15, 2019

Wow! I just signed up - didnt take too long. I am stunned at what they offer for the FREE account!! Absolutely great for me who is starting off.

Store Using app Total reviews Average rating
Ahimsa Pets About 1 hour 3 5.0
Developer Reply

Thank you for the five-star review :) We're so happy you're enjoying the features of our app!

5 / 5 Share
May 12, 2019

Customers are really responsive to this! I feel confident that I'm going to have consistent sales!!!

Store Using app Total reviews Average rating
Clear About This 27 days 6 5.0
Developer Reply

Thank you for the five-star review! :)

5 / 5 Share
April 30, 2019

I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!

Store Using app Total reviews Average rating
Little One Shop Co. 29 days 3 5.0
Developer Reply

Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!

5 / 5 Share
April 30, 2019

I like how the app connects to my online and pos system. It makes it easy for myself and the customers!

Store Using app Total reviews Average rating
Country Lace Boutique 8 months 4 5.0
Developer Reply

We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!

5 / 5 Share
April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Store Using app Total reviews Average rating
Publish Online Shop Almost 2 years 2 5.0
Developer Reply

Thanks so much for the five-star review :) We really appreciate it!

5 / 5 Share
April 10, 2019

This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly

Store Using app Total reviews Average rating
Grounded Sage Skincare About 1 month 2 5.0
Developer Reply

Thank you for the kind words, and the five-star review! :)

5 / 5 Share
March 26, 2019

This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!

Store Using app Total reviews Average rating
Parsek1 2 days 1 5.0
Developer Reply

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

5 / 5 Share
March 22, 2019

Very easy to use and my customers love it! Installation was fast. Customization is a breeze to match my branding.

Store Using app Total reviews Average rating
Sweet Ava's Paper About 1 month 2 5.0
Developer Reply

Thank you for the five-star review! We're happy to hear that your customers are loving our app!

5 / 5 Share
March 18, 2019

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!

Store Using app Total reviews Average rating
Inked Goddess Creations Over 3 years 7 4.1
Developer Reply

Thank you for the five-star review! We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to solve your issue quickly. :) we love this kind of feedback!

5 / 5 Share
March 16, 2019

Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.

Store Using app Total reviews Average rating
Fins and Paws 39 minutes 3 5.0
Developer Reply

Thank you for the five-star review, and for recommending us to your friends! :)

5 / 5 Share
March 11, 2019

I love this app so far. I just set up my rewards program and it was pretty easy. I wish there was a to create specialized categories for rewards but that may only be available on the paid one. Not completely sure, but hopefully I'll have great once my customers begin signing up!

Store Using app Total reviews Average rating
Toni & Tucker Co 5 days 4 5.0
Developer Reply

Thank you for the five-star review! We'll be in touch soon via email for some guidance relating to your question.

5 / 5 Share
Oct. 9, 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Store Using app Total reviews Average rating
Cathy Pope Jewellery NZ Almost 7 years 2 4.5
Developer Reply

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

5 / 5 Share
Feb. 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)

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