Smile: Loyalty Program Rewards

Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing. They love the loyalty program.

We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!

This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!

We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start... Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else. Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie

Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Smile.io support is top notch! Roel was super responsive and extremely helpful. He helped walk me through some challenging html code changes and, with his help, I successfully implemented the changes I wanted to make.

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.

Easy to use, versatile and powerful. Highly recommended. Big thanks to Brett for making our roll-out easy and effective.

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.

We have been using Smile for quite some years now. As we import all our eBay orders in to Shopify for ease of fulfilment, we need to prevent the eBay customers getting rewards emails only intending for our direct store customers. Erin created a workflow that we imported in to Shopify Flow to automate this task. Great support in getting this resolved.

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Easy to use and runs in the background seamlessly. No complaints from customers.

good app for beginners to start store

I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)