Smile: Loyalty Program Rewards
All reviews
The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!
I can't say enough amazing things about the customer service and program abilities within this app that allow for your customers to be rewarded! Finally an all-in-one place to reward repeat customers and referrals. The chat support is AMAZING and Mohsen was beyond helpful with assisting me in setting up my Spending Rules and much more. Thank you Smilke,io and Mohsen for making me confident in this reward program for my customers! You the real MVP!
I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.
Great app - works very well, seems to encourage customers to like, follow, share & review :)
Great App. Really easy to use. Customer uptake it very high.
Great support. Always answer swiftly and go the extra mile. Good app with plenty of functionality they are working to expand further.
What a cool app! I had issues understanding how to use it and a representative spent 30 min over a video conference with me. I am amazed at all that this app can do. Thank you for showing me how to use the app. Elke (a happy customer)
Love the support staff! They are fast, and friendly! Maggie was super helpful today:)
Better than sweet tooth so far
I think the app is really great! I have a lot of customers using it. My question to the developer is - I just saw that Shopify has revoked API access from Bulk Discounts. Isn't that what this app uses to apply the points earned by customers? I may be wrong, but I kind of thought the two went hand-in-hand.
Downloaded this app last week and love it! Super easy to get started, and the customer support from Maggie was great - she resolved all my issues fast!!
This program is truly amazing. I did not expect so many functions, nor such a beautifully designed user flow for Loyalty points, Referrals and a system of rewards for them! Good job! Highly recommend
Seems like a really great program. Jen was super helpful.
Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune
Great app and great customer service. Maggie was super helpful with a recent problem and we are rocking now.
This app is very easy to use and installation was seamless, i am very impressed with its flexibility. Looking forward to seeing some results. Already receiving great feedback from customers. Thanks Smile.io
We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!
Love the new upgrade! Many thanks for all the support!!
Love this app! It really helped my business with high customer engagement!
I have worked with smile.io since they were still sweet tooth ... and while the name has changed, the commitment behind the software definitely has not. It just keeps getting better and better. The team over the @ sweet smile (hehee, see what i did there?) ... the team has been nothing but top notch and professional. Turbo HIGH FIVES to Elli, Kellen, Maggie, Tyler and Stuart. I have had a few hiccups in the past .. most notably when migrating over to the new platform, but the team was SO quick to respond and make everything right. I am currently in the process of setting up VIP tiers and cannot wait to see how my customers respond. THANKS, (sweet)smile.io, looking forward to growing my brand with you! YAY!
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