Smile: Loyalty Program Rewards
All reviews
Set up was easy and quick. Integration was seamless. Support is super fast and friendly. Maggie helped me solve a user issue that a customer was having. I'm always grateful for screen shots when getting support and she was quick to include them. Loved how quickly she helped me fix my problem. Thank you!
Easy to use, very helpful support. Intuitive design and features.
I haven't been using the app for long, but set up was easy and I have a feeling this is going to be huge for us.
Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!
Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)
The implementation of this program was very easy to set up and make live. After testing the program before launching the new site, we had to reach out to customer service with a few questions. Elli was phenomenal to work with! She quickly addressed our concerns and found a solution that resolved the issue. The level of checks and balances that are built into this program to help avoid user misuse of the rewards program was well designed and developed. Using the rewards program with the referral program provides cohesion to a strong customer incentive program implementation. Due to Elli's care, attention to detail and followup; our marketing of this program is able to proceed without any delay. Thank you Elli! Your professionalism was greatly appreciated! Smile.io, she deserves a raise!
I've been using this for a year or so now and I love it. The only complaint that I have is that you can't redeem points in store without an email address. A lot of my in store customers prefer to give their phone number. Would be awesome if this could be a feature sometime.
Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!
Great tutorials, a great rewards program!
So far so good, easy to setup and set parameters. as for any growth ive only had it setup 15mins so cant comment on that.
Easy to set up, very flexible, even with the basic service. Promoted it with one email blast, tweet, and facebook post and got 50+ people signed up the first day it launched! Looking forward to building our audience with this tool. 6/21 So far so good, steady increase in participants.
I'd like to have been able to award 10 stars. I have done hours of research into all the various loyalty programs, understanding nothing is more important to a store than their customers, and how we treat them is a defining factor in our store's amazing success. Not only is the app features second to none, and the code does not interfere with the delicate and complex coding we have developed, the team at Smile have given 110% to ensure this program exceeds all our expectations. Do yourself a huge favour. Run with Smile, and you will forever be rewarded (pardon the pub) with positive reinforcement for your decision. We couldn't be happier, and i highly recommend this awesome program. 10 stars **********
Easy to use and super straightforward interface!
The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers. Joseph Maletta MallFish Collectibles MallFish.com
So far so good! Seems like we are getting great feedback form people using our rewards system. Always excited to see new updates!
Fantastic idea and so easy to set-up. I can't wait to see what happens with this program in place.
Excited to get started with Smile. Hoping to justify an upgrade in the not so distant future.
Love the ease of exporting coupon codes. The rewards program has attracted more customers and activity.
Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!
Looking forward to using this and providing some value to my customers on boroughemporium.com
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