Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Aug. 9, 2017

Set up was easy and quick. Integration was seamless. Support is super fast and friendly. Maggie helped me solve a user issue that a customer was having. I'm always grateful for screen shots when getting support and she was quick to include them. Loved how quickly she helped me fix my problem. Thank you!

Store Using app Total reviews Average rating
Tremendousleadership 4 months 2 5.0
5 / 5 Share
Aug. 9, 2017

Easy to use, very helpful support. Intuitive design and features.

Store Using app Total reviews Average rating
Aramara Beauty About 1 year 1 5.0
5 / 5 Share
Jan. 6, 2022

I haven't been using the app for long, but set up was easy and I have a feeling this is going to be huge for us.

Store Using app Total reviews Average rating
4 H Mall Almost 3 years 4 5.0
5 / 5 Share
Aug. 2, 2017

Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!

Store Using app Total reviews Average rating
Hardlotionstore 22 days 5 5.0
5 / 5 Share
Aug. 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Store Using app Total reviews Average rating
Mums Bumps 3 months 1 5.0
5 / 5 Share
July 31, 2017

The implementation of this program was very easy to set up and make live. After testing the program before launching the new site, we had to reach out to customer service with a few questions. Elli was phenomenal to work with! She quickly addressed our concerns and found a solution that resolved the issue. The level of checks and balances that are built into this program to help avoid user misuse of the rewards program was well designed and developed. Using the rewards program with the referral program provides cohesion to a strong customer incentive program implementation. Due to Elli's care, attention to detail and followup; our marketing of this program is able to proceed without any delay. Thank you Elli! Your professionalism was greatly appreciated! Smile.io, she deserves a raise!

Store Using app Total reviews Average rating
Augmon Com 2 months 1 5.0
5 / 5 Share
July 26, 2017

I've been using this for a year or so now and I love it. The only complaint that I have is that you can't redeem points in store without an email address. A lot of my in store customers prefer to give their phone number. Would be awesome if this could be a feature sometime.

Store Using app Total reviews Average rating
Nettiesexpressions Over 1 year 6 5.0
5 / 5 Share
July 19, 2017

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

Store Using app Total reviews Average rating
The Glitter Agency 12 minutes 1 5.0
5 / 5 Share
July 1, 2017

Great tutorials, a great rewards program!

Store Using app Total reviews Average rating
Basically Bows Bowties 2 months 3 5.0
5 / 5 Share
June 28, 2017

So far so good, easy to setup and set parameters. as for any growth ive only had it setup 15mins so cant comment on that.

Store Using app Total reviews Average rating
The Ace Of Vapez 33 minutes 1 5.0
5 / 5 Share
June 21, 2017

Easy to set up, very flexible, even with the basic service. Promoted it with one email blast, tweet, and facebook post and got 50+ people signed up the first day it launched! Looking forward to building our audience with this tool. 6/21 So far so good, steady increase in participants.

Store Using app Total reviews Average rating
Polara Golf 22 days 3 4.7
5 / 5 Share
June 14, 2017

I'd like to have been able to award 10 stars. I have done hours of research into all the various loyalty programs, understanding nothing is more important to a store than their customers, and how we treat them is a defining factor in our store's amazing success. Not only is the app features second to none, and the code does not interfere with the delicate and complex coding we have developed, the team at Smile have given 110% to ensure this program exceeds all our expectations. Do yourself a huge favour. Run with Smile, and you will forever be rewarded (pardon the pub) with positive reinforcement for your decision. We couldn't be happier, and i highly recommend this awesome program. 10 stars **********

Store Using app Total reviews Average rating
5 / 5 Share
June 12, 2017

Easy to use and super straightforward interface!

Store Using app Total reviews Average rating
Yard Yarn Over 3 years 1 5.0
5 / 5 Share
June 9, 2017

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers. Joseph Maletta MallFish Collectibles MallFish.com

Store Using app Total reviews Average rating
Mallfish Collectibles 18 days 2 5.0
5 / 5 Share
June 2, 2017

So far so good! Seems like we are getting great feedback form people using our rewards system. Always excited to see new updates!

Store Using app Total reviews Average rating
Getsupplemented About 1 year 1 5.0
5 / 5 Share
June 2, 2017

Fantastic idea and so easy to set-up. I can't wait to see what happens with this program in place.

Store Using app Total reviews Average rating
Black Kids Swag 1 day 3 5.0
5 / 5 Share
May 31, 2017

Excited to get started with Smile. Hoping to justify an upgrade in the not so distant future.

Store Using app Total reviews Average rating
Famous Stars And Straps 8 months 1 5.0
5 / 5 Share
May 29, 2017

Love the ease of exporting coupon codes. The rewards program has attracted more customers and activity.

Store Using app Total reviews Average rating
Beecosmetics 4 months 3 5.0
5 / 5 Share
March 20, 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Store Using app Total reviews Average rating
Cavalinho Canada Almost 4 years 2 5.0
5 / 5 Share
May 27, 2017

Looking forward to using this and providing some value to my customers on boroughemporium.com

Store Using app Total reviews Average rating
The Borough About 1 hour 5 5.0
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