Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,519
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
July 10, 2024
Great customer service!
We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)
July 9, 2024
I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!
We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)
July 8, 2024
Great App with Awesome Support. They really superfast to solve my issued. Keep it on, Smile Team. Don't forget to always keep your SMILE! Many thanks. Eric
Thanks for your lovely review Eric! We are glad your issue was solved quickly :)
Sept. 5, 2024
Their customer service is superb and the app is very good!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
July 8, 2024
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
July 8, 2024
Good customer service and dev support.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
July 5, 2024
Great thankyou Lyn was super helpful!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
July 5, 2024
I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do. Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!) Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 5, 2024
I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
July 5, 2024
Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 5, 2024
Really good support
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 5, 2024
Customer service is prompt answering all of my questions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 4, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 4, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 4, 2024
Lots of thanks to Joana! Very cute support)))
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 4, 2024
good
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 3, 2024
Easy to use, great service.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 3, 2024
This is a great loyalty program and has great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 3, 2024
Lisa is amazing she help me with everything and more.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
July 3, 2024
Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites. They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨