Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,134
chart
#43
All reviews
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June 19, 2025
The setup was incredibly easy. I was able to implement several features that my customers had requested in a short amount of time. Ezra was also fantastic to work with whenever I needed extra assistance. Thank you so much!
Thanks for leaving a review! We agree that Ezra is indeed excellent! Don't hesitate to reach out if you have any questions. Smile Team ✨
June 19, 2025
Smile has been great to work with and my customers love the loyalty rewards program. Highly recommend this app.
Thank you so much for the 5-star review! We really appreciate it 💛 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
June 19, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 - Smile Team ✨
June 18, 2025
Works great and with great support/customer service.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
June 18, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 - Smile Team ✨
June 17, 2025
Amazing customer service from Hannah. Smile works WITH small business - not against which is amazing these days. Appreciate all you guys do!
Thank you so much for your review! We think Hannah's pretty amazing too 🤩 Don't hesitate to reach out in the future if you ever need anything! - The Smile Team ✨
June 17, 2025
Cole was so helpful as we had to reset our system due to an update with our loyalty program. He walked me through every step of the way and assisted, which we appreciate as busy small business owners.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
June 17, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
June 17, 2025
Our customers like getting pew pew points, overall I've been very happy with smile.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
June 17, 2025
Customer support has always been quick to respond and help us out over the years. Thank you Andrea!
Thank you so much for taking the time to leave this review 💖 It's always a pleasure assisting you! - Smile Team✨
June 16, 2025
Had an issue during setup importing points. Karen, Angie and the service team responded very quickly and helped get it sorted. Thanks!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the team and everything was sorted 🤩 Don't hesitate to reach out in the future if you ever need anything! - Karen ✨
June 13, 2025
We've been a Smile and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to Angie. She was kind, patient & responsive and was finally able to resolve the issue for us. Angie gets 5 stars.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
June 13, 2025
I've been using Smile for 9 years. Support is very helpful and easy to contact when needed. Thanks, Erin!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
June 13, 2025
Thanks Smile, very useful for Shop Santé and Brandon gives an amazing service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
June 12, 2025
Just getting started with the app in my shop, so far so good. Appreciate a starter level for smaller, small businesses. Leaving a 5-star rating for Shelby a live chat representative. They assistance me with some questions I had before even signing up for the service, and followed up with me a few days later to see how everything was going. It took me a while to reply and then they followed up AGAIN, to make sure things were good. Really appreciated them taking the time to follow up and making sure I was in a good place with the app.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
June 12, 2025
We've been using Smile for 5 years and it has been a very valuable tool in our customer growth and retention strategy. They have always been reliable when issues come up and we've seen their app grow and adjust to the technological changes over time. Highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Aug. 7, 2025
Very friendly and helpful. Very efficient in resolving my issue. Good product knowledge.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
June 12, 2025
Ich hatte ein Problem mit meinem Code und die App wurde mir nicht in meinem Shop angezeigt, obwohl sie aktiv war. Durch die schnelle Problemlösung durch den Kundenservice (Ezra Alamsyah) funktioniert jetzt alles reibungslos!
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen 💖
June 10, 2025
We’re new to loyalty apps, and setting Smile up has been simple and intuitive. But what really stands out is the customer service responsive, thoughtful, and genuinely helpful. That alone makes it worth using.
Thanks for taking the time to leave this review! We are glad to hear you've found the set-up process simple and enjoyed chatting with our team :)