Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,352
chart
#40
All reviews
Rating Breakdown
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April 25, 2024
Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.
Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰 Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 25, 2024
Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.
6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
April 25, 2024
I am amaze to use smile's amezing features. Thankyou
Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
April 24, 2024
Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :) Lynn - - Smile Team ✨
April 24, 2024
so helpful and easy to use!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Lynn - Smile Team ✨
April 24, 2024
Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!
Thank you for your lovely review. We are happy that Lisa and Andrea were able to help. Lynn - Smile Team ✨
April 24, 2024
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently. It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖 For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :) Lynn - Smile Team ✨
April 24, 2024
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
April 24, 2024
Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!
Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
June 25, 2024
Love the app, Shelby with customer service was extremely nice & helpful.
! We really appreciate the kind words 🙏 Thanks for the review! Yours in Loyalty, ✨ The Smile Support Team ✨
April 24, 2024
Joana was quick, informative and responsive in helping to resolve my issue seamlessly. Thank you
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Joana & ✨ The Smile Support Team ✨
April 24, 2024
Amazing customer support. Really wanted to help me make the app work just for me!!!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 23, 2024
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 23, 2024
Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖 If you need any help, please do not hesitate to reach out.
April 23, 2024
With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
April 23, 2024
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
April 22, 2024
Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩 Lisa - Smile Team✨
April 22, 2024
Simply perfect support - could not be any better
Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 21, 2024
fast response and great customer service.
Thank you so much for leaving this review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨