All reviews

Rating Breakdown

  • 5
    88% (5,592 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since. EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Using app

About 1 year

Total reviews

31

Average rating

4.4

Developer Reply

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

5 / 5 Share

March 13, 2024

Lynn provided excellent support. Very efficient and gave great advice. Very intuitive app and easy to use.

Using app

About 20 hours

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for the lovely review. Feedbacks like yours help us go to work with a smile on our faces every day! 💖 Please stay in touch! ✨Lynn & The Smile Support Team ✨

5 / 5 Share

March 13, 2024

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you have any questions or concerns, please let us know. ✨Lynn & The Smile Support Team ✨

5 / 5 Share

March 12, 2024

Everything works great, was a nice addition to the store for our members

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind review💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨

5 / 5 Share

March 12, 2024

Store

My Store

Using app

4 days

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨

5 / 5 Share

March 12, 2024

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Jade & The Smile Team ✨

5 / 5 Share

March 11, 2024

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and sharing! <3 If you need any help, please do not hesitate to reach out. The Smile Team ✨

5 / 5 Share

March 10, 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖 If you need any help, please do not hesitate to reach out. The Smile Team ✨

5 / 5 Share

March 10, 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖 If you need any help, please do not hesitate to reach out. The Smile Team ✨

5 / 5 Share

March 9, 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with. The app is great but the customer service takes it to another level.

Store

Sparq

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

5 / 5 Share

March 9, 2024

The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!

5 / 5 Share

March 8, 2024

Great app and support. I had some questions for app functionalities. Jade from support replied immediately and explained everything clearly. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

5 / 5 Share

March 7, 2024

Love this app. Customers enjoy it as well. David from support has been very helpful!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome. Thanks again The Smile team

5 / 5 Share

March 8, 2024

Great solution and support for our retail fashion store.

Store

OutDazl

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

5 / 5 Share

March 7, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

June 9, 2024

Fantastic customer support! Fast response time.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

5 / 5 Share

March 6, 2024

The app works well and the support team is very helpful and accommodating!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review!

5 / 5 Share

March 6, 2024

awesome application , thank you

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

5 / 5 Share

March 5, 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

Using app

6 days

Total reviews

18

Average rating

4.8

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗