Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,274
Reviews
Chart
#38
Shopify

All reviews

5 / 5 Share
Aug. 8, 2025

The team at smile go above and beyond in ensuring you are happy with your set up. Shelby and Erin have been amazing over the support chat with any questions or issues we came across when intergrating with other softwares - which was super easy to navigate through with the directions from the team. David has also been a great help, once we installed the app he arranged a google meet to go through all the details we needed and shared with us reccomendations based on our store and targets. I highly recommend using the app it is really simple to manage and the team are on hand always to help with any questions you have.

Store Using app Total reviews Average rating
Slush Direct 7 days 2 5.0
Developer Reply

Thank you for taking the time to share such a thorough and thoughtful review! We love that you're seeing the value in using our app on your store and have been having a great experience with our team. 😍 - Smile Team

5 / 5 Share
Aug. 8, 2025

Customers support is great. The app is a bit complex to use for some clients (to get their points) Generally speaking very happy apart that And it's a great way to have clients coming back. Much better than giving immediate discounts

Store Using app Total reviews Average rating
eOil.co.za Over 3 years 7 4.9
Developer Reply

Thank you for sharing your review! We love that you're seeing the value in using our app on your store to encourage customer retention 😍 - Smile Team

5 / 5 Share
Aug. 8, 2025

Fabulous support! Lynne was very responsive and helpful, i was able to configure my POS to better use customer points. Success all round!

Store Using app Total reviews Average rating
Twitchers Emporium Store 8 months 4 5.0
Developer Reply

Thank you for sharing your review! 😍 - Smile Team

5 / 5 Share
Aug. 7, 2025

After reviewing carefully several loyalty program apps, Smile appeared to be the best one for our Shopify store needs. Plenty of options to customize the program and adapt it to our brand, business activity and audience. Sophisticated features but simple to setup and use. No coding or computer knowledge needed. And their customer support is just 5-star service! No silly Ai, but real agents who care. Erin and Lisa have been amazingly patient with us and very helpful. We definitely recommend this app and their staff support.

Store Using app Total reviews Average rating
jeanpierreklifa.com 28 days 3 4.7
Developer Reply

Thank you for sharing such a thoughtful review! We love that you're seeing the value in using our app on your store, and our team is always happy to help 😍 - Smile Team

5 / 5 Share
Aug. 7, 2025

Store Using app Total reviews Average rating
Mushie Almost 2 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 7, 2025

Great experience with Smile.io – Erin was super helpful and made everything easy. Thank you!

Store Using app Total reviews Average rating
Jawda 29 days 3 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 6, 2025

Fantastic service, fast, efficient, and friendly.

Store Using app Total reviews Average rating
Exzell Pharma 10 days 1 5.0
5 / 5 Share
Aug. 29, 2025

I was shopping around for a rewards program for our store and I reached out to Smile with some questions. Their team was super helpful and responsive. Andrea, Lynn, Cole, Shelby and their entire team helped answer any questions I had. Setup was easy too. EDIT: I had some follow up questions and Lynn was super helpful and answered all my questions very quickly!

Store Using app Total reviews Average rating
Plume Ridge Bottle Shop 28 days 5 4.2
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 6, 2025

This is a quick way to add a robust loyalty program to your store. I love that it will work in store and online! Looking forward to using all the features. I am impressed at how quick it is to install and integrate.

Store Using app Total reviews Average rating
936 BAY STREET BOUTIQUE 13 minutes 1 5.0
5 / 5 Share
Aug. 5, 2025

Exceptional partner for loyalty implementation Smile.io transformed our app's rewards system from concept to reality. Their API integration was seamless, and their team guided us through every step with genuine expertise. What impressed us most was their commitment to making complex loyalty mechanics feel simple for our users. They didn't just deliver code—they delivered an experience. The implementation was smooth, the support was outstanding, and the results speak for themselves. Our customers love the new rewards system. Highly recommended for any team serious about customer loyalty.

Store Using app Total reviews Average rating
Miko Over 1 year 6 5.0
5 / 5 Share
Aug. 5, 2025

Great App and Super Helpful Staff

Store Using app Total reviews Average rating
Jadlam Racing Models UK 5 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Aug. 5, 2025

Store Using app Total reviews Average rating
Wick Guru Over 1 year 12 4.9
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 5, 2025

Erin was very helpful in solving my issue and provided advice on how to avoid it in future, Thank you!

Store Using app Total reviews Average rating
VitaBright Almost 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 4, 2025

Lynn was very helpful today, cleared up some technical questions for us.

Store Using app Total reviews Average rating
Waxit Car Care Almost 5 years 2 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 4, 2025

Store Using app Total reviews Average rating
Mammoth 7 minutes 1 5.0
5 / 5 Share
Aug. 1, 2025

Store Using app Total reviews Average rating
Wig Studio 1 4 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
July 31, 2025

Support is unlike any other i've received, very clear help and instructions on how to get out of certain situations, timely replies are a norm on this app which is crucial for success. Great app and easy to use as well.

Store Using app Total reviews Average rating
iCon Over 1 year 15 4.5
Developer Reply

Thank you so much! We're so glad to hear that you had a great experience with our team and our app 🤩 - Smile Team ✨

5 / 5 Share
July 31, 2025

Thanks for everything..so fast..so kindly...my problem was solved ...super app..super ...

Store Using app Total reviews Average rating
LUSTRA LINGERIE 14 days 2 5.0
5 / 5 Share
July 31, 2025

We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas

Store Using app Total reviews Average rating
Brandheroes Over 7 years 1 5.0
Developer Reply

We really appreciate your kind review 💖 Don't hesitate to reach out in the future if you need anything else! - Smile Team ✨

5 / 5 Share
July 30, 2025

Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!

Store Using app Total reviews Average rating
AnimalBiome Over 2 years 5 4.4
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa & Erin - Smile Team✨

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