All reviews

Rating Breakdown

  • 5
    88% (5,592 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (91 ratings)
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5 / 5 Share

Feb. 14, 2024

Great support

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your kind review!

5 / 5 Share

Feb. 13, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Feb. 12, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Feb. 10, 2024

She was very helpful and knowledgeable. I appreciated the help on a late Saturday afternoon!

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’› We are happy the team was able to help :) -The Smile Team✨

5 / 5 Share

Feb. 8, 2024

Fantastic program and fantastic service from Lynn especially!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We agree that Lynn is awesome! 🀩 Please reach out if we can help with anything else πŸ™ Cheers The Smile team πŸ€—

5 / 5 Share

Feb. 8, 2024

Thank you Lynn for your great service! You were really helpful and efficient!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’› We are happy Lynn was able to help :) -The Smile Team✨

5 / 5 Share

March 12, 2024

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future πŸ™ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 8, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’›

5 / 5 Share

Feb. 8, 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive. Customer service has always been helpful and responsilve. The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Feb. 8, 2024

very helpful! :D

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 8, 2024

Lynn was so patient and persistent with getting us the help we needed!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with. Cheers The Smile team 🀩

5 / 5 Share

Feb. 8, 2024

Great customer service

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We really appreciate it πŸ™ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 8, 2024

Great service

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it πŸ™ If you need anything else, please do reach out. We're happy to help :) Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 7, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We really appreciate you taking the time to do so πŸ™ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 7, 2024

Customer service is available, friendly & responsive. Thank you for making my customers happy!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do πŸ€“ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 7, 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear Jade was able to help you with adding Smile to your checkout experience! If you need anything else, we're happy to help πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 6, 2024

We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫢 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 6, 2024

Smooth and fast service

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service πŸ’– Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 6, 2024

Easy to use & modify points for customers!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🀩 Smile Team ✨

5 / 5 Share

Feb. 6, 2024

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫢 - Smile Team ✨