All reviews

Rating Breakdown

  • 5
    90% (3,738 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 92% (3,794)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2025

Sweet App that does as it says on the tin - easy to setup with great support.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so glad to hear that Smile was easy to set up and that our support team could help make the experience even smoother. We truly appreciate your support and feedback! 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 12, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! Your support is greatly appreciated. 🌟 - Smile.io Team ✨

5 / 5 Share

Nov. 10, 2025

App is easy to use - from set up to activation with lots of really useful integrations! Support is fantastic - especially Shelby! - Quick to reply and so helpful, even when one question becomes two (or three!)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 💛 We're thrilled to hear that Smile’s integrations have been useful for your business and that you’ve had such a positive experience with our support team — especially Shelby! 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 6, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 6, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! 🌟 Your support and kindness are greatly appreciated 💛 - Smile.io Team ✨

5 / 5 Share

Nov. 5, 2025

App works great and helps my customers and my business grow. Customer service is quick to respond and Andrea fixed my issue seamlessly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 💛 We're so glad to hear that Smile has been helpful for your business and customers, and that Andrea was able to assist you quickly and seamlessly. We’ll be sure to share your kind words with her — they’ll mean a lot! 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 5, 2025

Muy eficaces y agradables. Responden con rapidez.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu valoración! 💛 Nos alegra saber que nuestro equipo te atendió de manera eficaz y rápida. Agradecemos mucho tus amables palabras y tu apoyo 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 5, 2025

Great app! Easy to use, easy for customers, and when I had an issue, Shelby was super helpful to clarify and support as needed.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💛 We're delighted to hear that you’re finding Smile easy to use and that Shelby was able to provide such helpful support. We’ll be sure to share your lovely feedback with Shelby! 😊 - Smile.io Team ✨

5 / 5 Share

Nov. 4, 2025

Amazing customer service!

Store

BestSelf Co.

Using app

Almost 2 years

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 4, 2025

Store

Chopper Mill

Using app

9 months

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 4, 2025

Store

Le Royaume de Lecki

Using app

Over 2 years

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 🤩 We really appreciate it! - Smile Team✨

5 / 5 Share

Nov. 2, 2025

very helpful and speedy turn around thank you andrea

Store

LUNAIRE

Using app

9 months

Developer Reply

Thank you for taking the time to leave this 5-star review 💖 We're so glad to hear that you've had a great experience with Andrea 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Nov. 1, 2025

Super easy to set up and customize & the app integrates seamlessly with Shopify. Smile.io has helped us reward our loyal customers!

Store

Rosebud & Jo

Using app

About 1 year

Developer Reply

Thank you so much for your kind words! 🌟 We're thrilled to hear that setting up and customizing Smile.io was super easy and that it’s helping you reward your loyal customers. Your success means the world to us, and we’re so glad to be part of your Shopify journey! 💛 If you ever need any tips or support, our team’s always happy to help. - Smile.io Team

5 / 5 Share

Oct. 31, 2025

Great support, thank you!

Store

Espace Skins Montreal

Using app

Over 2 years

Developer Reply

Thank you so much for your kind words! We're so happy to hear that you had a great experience with our support team. We’re always here to help whenever you need us! 😊 - Smile.io Team

5 / 5 Share

Oct. 31, 2025

Everyone on the team was kind and really helpful! A special shoutout to Lynn — she did such a great job helping me out and made the whole thing super easy. Thanks again!

Store

Azalea Wang

Using app

Almost 3 years

Developer Reply

Thank you so much for the wonderful feedback! We're so glad to hear that our team made your experience smooth and easy, and we’ll be sure to pass your shoutout along to Lynn! She’ll be thrilled to know she made such a great impression 😊 We really appreciate you taking the time to share your experience! - Smile.io Team

5 / 5 Share

Oct. 30, 2025

Love this app and Lisa was very helpful in solving our issue!

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 29, 2025

Easy to use and very helpful customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so happy to hear that you find Smile easy to use and that our customer service team was able to help. Your feedback means a lot to us! 😊 - Smile.io Team ✨

5 / 5 Share

Oct. 29, 2025

Andrea was very kind and attentive. She helped me resolve my issue quickly and efficiently. Excellent customer service — thank you so much for your help!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're thrilled to hear that Andrea was kind, attentive, and able to help you resolve your issue quickly. We'll make sure she sees your lovely feedback, it’ll make her day! 😊 - Smile.io Team ✨

5 / 5 Share

Oct. 29, 2025

Shelby assisted me well in all my countless inquiries. Kudos to your CS team; she deserves a raise! :)

Using app

Almost 2 years

Total reviews

12

Average rating

3.7

Developer Reply

Thank you so much for the amazing feedback! We're so happy to hear that Shelby was able to help with all your questions. It means so much to our team to hear that! 😊 - Smile.io Team ✨

5 / 5 Share

Oct. 27, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨