Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,135
chart
#56
All reviews
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March 22, 2025
Superb prompt response and solutions! Cheers!
Thank you for this lovely review!
March 21, 2025
Smile.io has been an incredible tool for reconnecting with our customers and enhancing brand loyalty. The platform is easy to use, and the features make it simple to reward and engage with our community. What truly sets Smile.io apart is their support team—they have been incredibly helpful, providing all the resources we need and ensuring our program is fully optimized. Their guidance has made a huge difference in our experience. Highly recommend Smile.io to any business looking to build stronger customer relationships! Thank you to Joana who has helped us tremendously!
We really appreciate your review - thanks! :)
March 20, 2025
Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 20, 2025
Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
March 20, 2025
We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
March 20, 2025
Easy installation and excellent customer service from Hannah with onboarding and from Lynn with customer support - very prompt responses, going above and beyond. Have not had the app go live yet to comment on full functionality.
We really appreciate your review - thanks!
March 20, 2025
Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs
We are happy to hear you've had a great experience with Smile and our support team - thanks for sharing!
May 16, 2025
Lynn and Ezra was very helpful and clear in her explanation. Appreciate the prompt and friendly support!
We appreciate this review - thank you!
March 18, 2025
We've been using smile for 5 years, love it
Thank you for being loyal to Smile - we appreciate YOU!
March 18, 2025
Jade was super quick and helpfu!
Thank you for taking the time to leave this review! We are glad Jade was able to assist you - we think she's great too!
June 22, 2025
So easy to set up and use, and the customer service was fast and friendly. Thank you!
Thank you for your review! We're so happy that we could help out.
March 15, 2025
Joana was excellent! I had so many questions and she was very kind and patient helping me answer every question and more!
Thank you for taking the time to leave this review :)
March 14, 2025
Great customer support!
Thank you so much for taking the time to leave this review 💖
Oct. 31, 2025
Good and useful app and excellent support when required.
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
April 9, 2025
Lynn was amazing in helping us sorting out the billing info! Thank you so much for all the changes. Such a pleasure dealing with an efficient and competent person!
Thank you for taking the time to leave this review!
March 13, 2025
great help and super quick!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨