All reviews

Rating Breakdown

  • 5
    88% (5,594 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your 5 stars! We hope you continue to enjoy the app :)

5 / 5 Share

Jan. 30, 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

5 / 5 Share

Jan. 30, 2024

Effective and extremely useful help from Lisa. App is also very good, customisable and will no doubt improve sales long term.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 30, 2024

Professional team stands behind the great app... highly recommended

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share

Jan. 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ Smile Team ✨

5 / 5 Share

Jan. 30, 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, we really appreciate your kind words. Cheers Joana 🤩

5 / 5 Share

Jan. 29, 2024

Very helpful and kind. Happy with the services!

Store

Moonkie

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 29, 2024

Support is quick and Lisa was awesome! Would recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you! Lisa - Smile Team✨

5 / 5 Share

Jan. 29, 2024

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share

Jan. 29, 2024

Great app, just wish my settings would sync faster.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Please reach out if we can assist with anything 🙌

5 / 5 Share

Jan. 28, 2024

Store

Eco 247

Using app

13 days

Total reviews

4

Average rating

3.3

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

5 / 5 Share

Jan. 27, 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗

5 / 5 Share

Jan. 26, 2024

Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.

Using app

Over 2 years

Total reviews

11

Average rating

4.5

Developer Reply

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏

5 / 5 Share

Jan. 25, 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Jan. 25, 2024

It's great! Very helpful customer support.

Store

GO24·7

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 25, 2024

Using app

About 8 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Please reach out if we can assist with anything :)

5 / 5 Share

Jan. 25, 2024

Store

Katto

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! :)

5 / 5 Share

Jan. 24, 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

5 / 5 Share

Jan. 24, 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for your kind words! I'm so glad I could help :) Angie - Smile Team✨

5 / 5 Share

Jan. 24, 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨