All reviews

Rating Breakdown

  • 5
    88% (5,594 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (92 ratings)
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5 / 5 Share

Jan. 24, 2024

Easy to work with for us and our customers

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 24, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

Jan. 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 23, 2024

Done. Great app and support from Brandon great.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 22, 2024

I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 22, 2024

Lynn is great! The app is amazing! Has really helped my business continue to grow.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :) Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 20, 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now. I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

5 / 5 Share

Jan. 20, 2024

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share

Jan. 20, 2024

loved the team, app and service, highly recommended

Store

Lebazon

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Jan. 19, 2024

Great platform with a super helpful team. Our customers seem to love it!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 19, 2024

Extremely helpful!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 19, 2024

Very useful app, a great way to distinguish yourself from competitors and to increase recurring sales. Quick and useful customer support as well. Thanks!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 19, 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Store

Proper

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 18, 2024

Excellent app and Jade was so helpful on customer service in helping us setting up the POS side of things :) Highligh recommend

Using app

3 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 17, 2024

Great customer service

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist! -The Smile Team✨

5 / 5 Share

Jan. 17, 2024

Great communication and feedback from Lisa on figuring out this new system :) Really appreciate it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :) -The Smile Team✨

5 / 5 Share

Jan. 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

Using app

About 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 17, 2024

Best experience!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 Jade - Smile Team✨

5 / 5 Share

Jan. 17, 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :) Yours in Loyalty, The Smile Support Team

5 / 5 Share

Jan. 17, 2024

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your kind words! I'm really glad we were able to help :) - Angie, Smile Team