Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,134
chart
#56
All reviews
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March 11, 2025
We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.
Thank you for leaving this review! We are thrilled you had great service from Ezra! =)
March 9, 2025
We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.
Thank you for taking the time to leave this review - we are glad you're already seeing benefits!
March 9, 2025
Friendly customer service resolved a minor problem with some of my customers' points. Thank you!
We appreciate you leaving this lovely review - thank you!
March 8, 2025
Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!
So glad you think Lynn is great - we do too!
March 8, 2025
Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks
Thank you for leaving this reveiw - we are so glad to hear our support team were helpful :)
March 7, 2025
Lynn was great! She helped me !
Thank you for taking the time to leave this review :)
March 7, 2025
Angie was very good she dealt with my issue in a timely manner and treated it with urgency
So glad to hear you received great support from Angie :)
March 7, 2025
Angie was great to work with. We've been loving smile for our customers!
We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!
March 7, 2025
We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!
So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)
Sept. 5, 2025
Jade responded very fast, great help, merci :)
Thank you for taking the time to leave this review! =)
March 6, 2025
Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.
Thanks so much for taking the time to rate us 5 stars! 🤩
March 6, 2025
Support is quick if you need it and the program is easy to set up and use.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨
March 6, 2025
Customer service is always very helpful and quick to respond! Very user friendly!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 6, 2025
We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged. A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.
We smiled reading this review! Thank you so much :)))
March 5, 2025
Identified and fixed the issue quickly. Great to work with!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 5, 2025
Very fast support. My issue was resolved easily.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
March 5, 2025
This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
March 5, 2025
Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)
Thank you for taking the time to leave a review!
March 4, 2025
I really enjoy using the Smile.io app! It is easy to use - very user friendly. Recently, I needed some custom reporting, and their customer service team (Cole) was able to get me exactly what I needed! Very helpful.
Thank you so much for taking the time to leave this review 💖
March 4, 2025
Great customer service!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏