All reviews

Rating Breakdown

  • 5
    88% (5,594 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (92 ratings)
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5 / 5 Share

Jan. 16, 2024

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨

5 / 5 Share

Jan. 16, 2024

Very helpful and responsive customer service chat.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 16, 2024

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛 We are so delighted to hear that you have had great experiences with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share

Jan. 16, 2024

Great app! The team is efficient, understanding and really nice, don't regret using it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 16, 2024

Great app for rewards with always helpful and fast customer service.

Using app

Over 8 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for leaving your review! I'm so glad we could help :) - Angie, Smile Team

5 / 5 Share

Jan. 16, 2024

David was very helpful and so kind!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star review! 🤩

5 / 5 Share

Jan. 16, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 - Smile Team ✨

5 / 5 Share

Jan. 16, 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words about our app and our support team! They mean so very much :) Yours in Loyalty, The Smile Support Team

5 / 5 Share

Jan. 15, 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Store

Phiten

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :) Yours in Loyalty, The Smile Support Team

5 / 5 Share

Jan. 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Jan. 15, 2024

good

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 15, 2024

Definitely worth the automations and features ;-) Staff is friendly and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Jan. 13, 2024

Great App Easy setup. Excellent customer service. Lynn has been most helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Jan. 13, 2024

Excellent product and AMAZING support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 12, 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

Store

KLORIS

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 12, 2024

Lisa was very helpful and very responsive. :)

Using app

About 4 years

Total reviews

17

Average rating

4.9

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 12, 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile. There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance. So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions about how to use the program more! 💖 - Smile Team ✨

5 / 5 Share

Jan. 11, 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 11, 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 🙌 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨