Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,131
chart
#78
All reviews
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March 13, 2025
Awesome support team
Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!
March 13, 2025
New to Smile. Just about to launch the program. Had an issue this morning and received a quick and efficient response withing minutes. Pretty impressive. Thanks Carla. Glad we chose Smile.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 13, 2025
Programme de fidélité complet, même en version gratuite ! Le support client est réactif et efficace
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
March 13, 2025
Recomiendo la app para fidelización de clientes, tienes bastantes funciones que permiten establecer una relación más cercana y de beneficios para los clientes.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
March 13, 2025
his is a very good app, and the staff resolved my issue with great patience!
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
March 13, 2025
Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers Very quick to respond and help me get to the bottom of my issue! Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
March 12, 2025
Easy set up!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
March 12, 2025
As we continue to navigate and learn more about all Smile has to offer we continue to be wowed! The integration with Omnisend and Shopify truly simplifies the rewards program. Smiles customer service is great too! Cole and Shelby were a great team and resolved our issue! Looking forward to continuing to work with Smile.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
March 12, 2025
Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.
Thank you for leaving this review! We are happy to hear you had great support when you reached out.
March 12, 2025
Thanks for taking the time to rate us 5 stars! Smile Team✨
March 11, 2025
They are a big help and are available 24/7. they are top rated for a reason
Thanks for leaving us a 5-star review! 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
March 11, 2025
Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️ - Smile Team ✨
March 11, 2025
Excited to start this, Jade was really helpful in helping us. Look forward to seeing how it goes
Thank you for leaving this review! We are thrilled you had great service from Jade.
March 11, 2025
Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions or need any assistance 🙂 - Smile Team ✨
March 11, 2025
Joanna is very prompt and supportive. Thank you
Thank you for taking the time to leave this review!
March 11, 2025
We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.
Thank you for leaving this review! We are thrilled you had great service from Ezra! =)
March 9, 2025
We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.
Thank you for taking the time to leave this review - we are glad you're already seeing benefits!
March 9, 2025
Friendly customer service resolved a minor problem with some of my customers' points. Thank you!
We appreciate you leaving this lovely review - thank you!
March 8, 2025
Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!
So glad you think Lynn is great - we do too!