All reviews

Rating Breakdown

  • 5
    88% (5,594 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (92 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2024

Brandon helped me with my questions today. Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store. 10/10 service

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share

Jan. 9, 2024

looks good so fare, just installed it, very good immediate help even at 4am :).

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review we are happy to help and try to deliver customer service when you need it. Please reach out if there is anything else we can help with. Cheers The Smile Team

5 / 5 Share

Jan. 9, 2024

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty. I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted you like app and that the service you received from Lisa was so impressive. We really appreciate you taking the time to leave us a review. Please reach out if we can help with anything else. Cheers The Smile Team

5 / 5 Share

Jan. 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, we really appreciate your kind words. We agree Lisa is awesome. Cheers The Smile team

5 / 5 Share

Jan. 9, 2024

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review we really appreciate it. The Smile team

5 / 5 Share

Jan. 9, 2024

muy buena app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu amable reseña, realmente lo apreciamos. El equipo de Smile.

5 / 5 Share

Jan. 9, 2024

Great support and improving all the time

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 Everyone here at Smile really appreciates it! ✨ Smile Team ✨

5 / 5 Share

Jan. 9, 2024

Quick & reactive support when needed. Fitting our business expectations.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 8, 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share

Jan. 8, 2024

Customer service is very friendly and quick to address any issues we bring up.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨

5 / 5 Share

Jan. 8, 2024

Great support from Lisa!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 8, 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Jan. 8, 2024

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 8, 2024

very responsive help desk!

Store

CROSBY

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨

5 / 5 Share

Jan. 7, 2024

Absolutely helpful!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 6, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! :)

5 / 5 Share

Jan. 6, 2024

Great service and personal support. They will.work to cater for your needs.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy the app and customer service is flexible to your needs!

5 / 5 Share

Jan. 6, 2024

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

Store

TCG MV

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

5 / 5 Share

Jan. 5, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Please reach out if we can assist with anything :)

5 / 5 Share

Jan. 5, 2024

After using various reward apps for years I always struggled to find an easy way to set up my program and user interfaces were always confusing. Smile made it easy to set up my store within minutes and start building lifetime value for my clients.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad to hear that setting up your program was straightforward! We are looking forward to watching your program thrive! :)