Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,131
chart
#78
All reviews
Review RSS Feed
March 7, 2025
Lynn was great! She helped me !
Thank you for taking the time to leave this review :)
March 7, 2025
Angie was very good she dealt with my issue in a timely manner and treated it with urgency
So glad to hear you received great support from Angie :)
March 7, 2025
Angie was great to work with. We've been loving smile for our customers!
We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!
March 7, 2025
We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!
So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)
Sept. 5, 2025
Jade responded very fast, great help, merci :)
Thank you for taking the time to leave this review! =)
March 6, 2025
Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.
Thanks so much for taking the time to rate us 5 stars! 🤩
March 6, 2025
Support is quick if you need it and the program is easy to set up and use.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨
March 6, 2025
Customer service is always very helpful and quick to respond! Very user friendly!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 6, 2025
We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged. A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.
We smiled reading this review! Thank you so much :)))
March 5, 2025
Identified and fixed the issue quickly. Great to work with!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 5, 2025
Very fast support. My issue was resolved easily.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
March 5, 2025
This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
March 5, 2025
Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)
Thank you for taking the time to leave a review!
March 4, 2025
I really enjoy using the Smile.io app! It is easy to use - very user friendly. Recently, I needed some custom reporting, and their customer service team (Cole) was able to get me exactly what I needed! Very helpful.
Thank you so much for taking the time to leave this review 💖
March 4, 2025
Great customer service!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
March 4, 2025
App works great- and customer service is top notch :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
March 4, 2025
Customer Service is amazing! They answer very quickly and have always helped me learn how to use the app for my business. I am a new user of Smile and have alredy had my own customers enjoy the app. Jade was very helpful in helping me resolve an issue I was having in using the app. Thank you guys for a great product.
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
March 4, 2025
Great support by Angie with a free plan
We really appreciate your review - thanks!
March 4, 2025
good customer service from Lynn
Thank you for your review - we really appreciate you taking the time to leave it!
March 4, 2025
Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂