Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,131
chart
#71
All reviews
Review RSS Feed
Feb. 4, 2025
A great app with a great team on hand to help!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 3, 2025
Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I
Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!
Oct. 22, 2025
Support was great! Appreciated not just the response, but the relevant help articles to support the conversation. Always a help when I need them!
Thank you for leaving this review! We are happy to hear you had great support when you reached out.
Feb. 1, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Jan. 31, 2025
I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 31, 2025
Mir wurde super geholfen und sie war mega nett und zuvorkommend
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen 💖 Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen haben. Smile Team ✨
Jan. 31, 2025
Mise en place facile, support réactif et clair !
Merci beaucoup d'avoir pris le temps de laisser cet avis ! Nous l'apprécions vraiment 💖 N'hésitez pas à nous contacter si vous avez des questions.
Jan. 31, 2025
Love this platform....super functional and love the VIP Tiers. Great Customer service too!
We smiled reading this review! Thank you so much :)))
June 3, 2025
Excellent service. Efficient and friendly. Many thanks.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 30, 2025
Thank you so much for taking the time to leave this review! We really appreciate it 💖
April 3, 2025
I would love to thank Angie, Shelby and Karen for all of their hard work in assisting me with an issue regarding smile rewards redemption. It is so refreshing to see the teamwork between associates to keep the ball rolling toward an efficient and timely solution. I have never been let down when asking questions- they always have an answer. Congratulations on such a stellar team. Sincerely, Meredith Pure Placid Store Manager
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 29, 2025
Hele snelle en fijne service!
We smiled reading this review! Thank you so much :)))
Jan. 31, 2025
A winner for customer service alone! The functionality is all there, whats not to like!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
I had an excellent experience with Shelby’s customer service through Smile.io! She was quick to respond and answered all of my questions, even when I asked the same thing more than once. Shelby’s knowledge of the platform was impressive, and I truly appreciated her patience and helpfulness. Great support all around!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Jan. 28, 2025
Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Jan. 28, 2025
I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 24, 2025
Great experience for now ! thanks !
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 23, 2025
Good experience with customer support, quick service from Lynn
Thanks for taking the time to rate us 5 stars! Smile Team✨