Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,355
chart
#39
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2023
Great App with great functions. Customer support is also to notch.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 It was a pleasure to assist you. Lynn - Smile Team ✨
Dec. 19, 2023
Using app
4 months
Total reviews
1
Average rating
5.0
Thank you so much for the 5-star rating ✨ If you need any help, please do not hesitate to reach out. Smile Team ✨
Dec. 18, 2023
Customer Service was quick to assist and resolve my issue.
Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨
Dec. 18, 2023
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Dec. 18, 2023
good
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Feb. 1, 2024
Quick answer, made me laugh with gifs LOL thanks byeeee
Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 15, 2023
does what it says on the tin. I wish the integration with Okendo was a bit more extensive but overall we re happy with Smile
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 15, 2023
Reached out to support for an issue and received quick and friendly service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 15, 2023
First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Dec. 15, 2023
My experience with Customer Support member Lynn was amazing. She had complete knowledge, was able to zero down my concern and provided me an accurate resolution for the same. Thanks Lynn for your support.
Ah, so glad to hear that Lynn was able to help you and that you found her to be on point! This is what we love to see 💖 We'll be here if you need anything else at all 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 14, 2023
We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 14, 2023
Elle a été très à l'écoute et a su me renseigner correctement !
Using app
About 2 years
Total reviews
3
Average rating
5.0
Merci pour ces mots gentils! Je suis ravie d'apprendre que Joanna a pu vous aider 🙂 Votre fidélité, ✨L'équipe d'assistance Smile ✨
Dec. 13, 2023
We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.
Ahhh thanks for the stellar review! We're so glad to hear that you are finding Smile easy-to-use and it was a pleasure assisting you recently. We're more than happy to help any time questions come up. Please do not hesitate to reach out 🙂 Yours in Loyalty, Brandon
Dec. 13, 2023
Wonderful customer service when things don't go so well or there are temporary interruptions.
Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 13, 2023
Great service form Lisa...Thank you!
Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 13, 2023
It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!
Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 13, 2023
Lynn was very helpful
Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖 Don't hesitate to reach back out if there is anything else we can do for you! Cheers, - Smile Team ✨
Dec. 13, 2023
Fast and knowledgeable.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨
Dec. 13, 2023
Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!
Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response! Cheers, - Smile Team ✨
Dec. 12, 2023
Great app and customer service is fast and accurate!
Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)