Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
Aug. 14, 2025

The service was excellent

Store Using app Total reviews Average rating
Venustas® Heated Apparel Almost 3 years 4 5.0
Developer Reply

Thank you for the review, we're here to help whenever needed! - Smile Team 🌟

5 / 5 Share
Aug. 14, 2025

It works!

Store Using app Total reviews Average rating
LED GROW SHOP UK 6 months 2 5.0
Developer Reply

Thank you for sharing your review! We love that you're having a great experience with our app 😍 Smile Team

5 / 5 Share
Aug. 14, 2025

Smile is truly amazing. We do love the app that genuinely care about their customers. Many thanks for Lynn, Erza, and Andrea for being super responsive, patient, and helpful every single time to guide us through setting up our loyalty program. And thanks to Cole and Karen cuz they really listen to what we need, help us improve, and always help us get the most out of the app. Honestly, it feels less like working with an app provider and more like having teammates who have your back. Highly recommend!

Store Using app Total reviews Average rating
Jessup Beauty Almost 6 years 2 5.0
Developer Reply

Thank you so much for your kind words and for recognizing our team members, it truly means a lot. We're so glad to hear you feel supported and cared for. We'll keep doing our best to help you succeed with the loyalty program! - Smile Team 🌟

5 / 5 Share
Aug. 13, 2025

Great support and app!

Store Using app Total reviews Average rating
Scenit Nutrition 12 months 3 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share
Aug. 13, 2025

Store Using app Total reviews Average rating
Oiad (HK) About 1 year 4 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 12, 2025

Thanks for answering our questions! Great service :)

Store Using app Total reviews Average rating
Eleven Oasis About 1 year 13 4.0
Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 - Smile Team ✨

5 / 5 Share
Aug. 12, 2025

Customer service is exceptional! The team has been very timely in their responses and always come back with solutions.

Store Using app Total reviews Average rating
SafeStyle Eyewear Over 3 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Aug. 12, 2025

Excellent Customer service. Very helpful, helped me through when I did not understand and was patient and kind. 10/10

Store Using app Total reviews Average rating
Ashley Irene Boutique 5 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team✨

5 / 5 Share
Aug. 12, 2025

Quick customer support on chat!

Store Using app Total reviews Average rating
Easy Spirit Over 5 years 6 4.7
Developer Reply

Thanks for taking the time to leave us a review! 💛

5 / 5 Share
Aug. 12, 2025

They responded in 5 hours and we got the issue resolved in less than 24/hrs. Great help, thanks Lynn & Shelby

Store Using app Total reviews Average rating
Coffee Addicts Almost 7 years 6 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn & Shelby 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 12, 2025

Jade was very helpful with the questions i had today on live chat. They answered my questions, and resolved my issues quickly and clearly.

Store Using app Total reviews Average rating
Glossop Pick n Mix About 2 months 4 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 12, 2025

Store Using app Total reviews Average rating
Six Fifty Clothing Over 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 12, 2025

Erin was absolutely fantastic! She not only quickly understood the issue I was having but also explained exactly why it was happening in a way that was easy to understand. She walked me through the solution step-by-step, stayed friendly and patient the entire time, and even made sure to confirm everything was working perfectly before wrapping up. Her communication was clear, her expertise was obvious, and her positive attitude made the whole process a breeze. I truly appreciate the extra care she took to ensure I felt confident moving forward. If all support experiences were like this, troubleshooting would never be stressful. Thank you, Erin!

Store Using app Total reviews Average rating
Discount Coffee 8 months 7 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 11, 2025

Quick response and answered my questions.

Store Using app Total reviews Average rating
Modern Skate & Surf Almost 7 years 1 5.0
Developer Reply

Thank you so much for the review, we really appreciate it 💖 Don't hesitate to reach out if you have any questions! - Smile Team ✨

5 / 5 Share
Aug. 11, 2025

Store Using app Total reviews Average rating
My Petcious 3 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 11, 2025

So far so good!

Store Using app Total reviews Average rating
Cindy's Bliss About 1 hour 3 5.0
5 / 5 Share
Aug. 11, 2025

Store Using app Total reviews Average rating
Cerese D, Inc. Over 3 years 5 4.6
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Aug. 10, 2025

Store Using app Total reviews Average rating
Syston Cable 18 days 2 5.0
Developer Reply

Thank you for sharing your review! 😍 - Smile Team

5 / 5 Share
Sept. 3, 2025

Lynn was amazing! She took time answering all my crazy questions as I got set-up. There was nothing she left unsolved. If I need help again, I hope she is available! Thanks again!

Store Using app Total reviews Average rating
Audience Wonderland About 1 month 5 5.0
Developer Reply

Thank you for sharing your review! We also think Lisa is amazing 😍 - Smile Team

5 / 5 Share
Aug. 10, 2025

The customer support staff was very helpful. Both Shelby and Erin got back to me quickly, we very helpful, and provided solutions to my problems.

Store Using app Total reviews Average rating
Hang Free® About 3 years 3 5.0
Developer Reply

Thank you for taking the time to share your review! We're always happy to help 😍 - Smile Team

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