Smile: Loyalty Program Rewards

Feb. 26, 2025

Smile has been great for our business. It has been simple to setup and operate and gets a high percentage of customer uptake and retention. Support has been helpful at all points through our journey.

Feb. 25, 2025

Maggie est très pro et réactive, bravo et merci. Sandy

Feb. 25, 2025

Best support ever! The app is pretty intuitive and easy to set up, but I began to write down some questions along the way more so about how the rewards program works in conjunction with your own discounts. I sent quite a list on the chat, and Lisa really went the distance and answered ALL of my questions and then some! Very happy and excited to get these rewards to my customers! Thank you!

Feb. 25, 2025

We used Smile for a few years now, excellent reward system, easy to set up, manag,e and use for customers. UI and UX are super friendly. Customer Support Shelby was wonderful in helping me with inquiries.

Feb. 25, 2025

Great service and excellent communication! Lynn was able to help us resolve our concern. Highly recommended!

Feb. 25, 2025

Great Customer Service!

Feb. 25, 2025

Staff are super friendly and accommodating!

Feb. 24, 2025

Excellent app! Increased our customer engagement and customers actually love it! The tiered program is a big plus for our customers. The dashboard is very complete and the features are better than similar apps we tried. Also, the support staff has been a delight to work with. Quick, competent and courteous.

Feb. 24, 2025

We have been using Smile for our rewards system for many years now and have never had any issues. The couple of times we have had questions over the years, the staff at Smile have been very helpful and prompt in responding. Our customers love that they can be rewarded by shopping with us, and cash in points for discounts without needing to wait for a sale.

Feb. 24, 2025

Feb. 23, 2025

We’ve been using the Smile.io app for many years now and are really happy with the way it manages our loyalty programs. The interface is user-friendly, making it easy to navigate and implement various features that enhance customer experience. Recently, I encountered an issue that I thought might be difficult to resolve, but I was fortunate to receive assistance from Enzo. He went above and beyond to ensure my problem was addressed promptly and effectively. His dedication and support made a significant difference, and I truly appreciate his efforts. I’d recommend this app to anyone looking for an easy to use loyalty program with five star support when needed.

Feb. 23, 2025

Ezra was super helpful and quick to respond! They provided a clear, detailed answer to my question and even followed up to make sure everything was covered. Great support experience—thanks again!

Feb. 22, 2025

Feb. 21, 2025

Smile.io was easy to install and configure. The support team was very helpful and responded to all my questions promptly. I highly recommend Smile.io

Feb. 21, 2025

best support service! thanks joana

Feb. 20, 2025

Very good support from Lisa. Prompt to reply and solved the issue quickly.

Feb. 20, 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)! I can totaly recoomend the app the the support team! Love it!

Feb. 20, 2025

We ran into an issue after launching with Smile.io, but Shelby from their support team was absolutely fantastic. She was super friendly and incredibly helpful, quickly jumping in to sort things out for us through live chat. It was such a relief to connect with someone knowledgeable in less than 5 minutes! In a world where customer service often slips as companies grow, Smile.io really stands out. I totally recommend them if you're looking for a service that truly supports you.

Feb. 20, 2025

March 19, 2025

Great customer service and Good documentation of Klaviyo intergration. So far so good :-)