Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,131
chart
#78
All reviews
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Feb. 19, 2025
great customer service
We really appreciate your review - thanks!
Feb. 18, 2025
I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Feb. 18, 2025
Easy to use and great CS
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Feb. 18, 2025
Customer service was great. Thank you Hannah!
Thank you for taking the time to leave this review!
Feb. 17, 2025
Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!
Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 14, 2025
Lynn P. was super helpful, and even taught me something about shopify that I didn't know was a thing, which she didnt have too, because Shopify technically isn't her product..
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 14, 2025
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 14, 2025
Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 13, 2025
Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.
We really appreciate your review - thanks!
May 29, 2025
Cole was able to help promptly and effectively, thank you.
Thanks for taking the time to rate us 5 stars! Smile Team✨
Feb. 13, 2025
Great customer service!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 13, 2025
We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!
We smiled reading this review! Thank you so much :)))
Feb. 17, 2025
The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️ Smile Team ✨
Feb. 13, 2025
Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Feb. 13, 2025
非常好的一款软件
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 12, 2025
An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Feb. 11, 2025
Lynn was very quick to answer and resolve my issue! Thank you!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Feb. 11, 2025
Great, fast customer service!
Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!
Feb. 11, 2025
Support (Lynn and Jade) were super helpful. This app has been great for conversions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨