Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,355
chart
#39
All reviews
Rating Breakdown
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Dec. 14, 2023
Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.
Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with. Best regards David
Dec. 11, 2023
Overall Smile has been a great company to work with and have installed on our store, we've had over 1000 orders influced by the rewards in the short time we've had the program and customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with.
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
Dec. 11, 2023
Great customer support! Thanks, Lisa!
Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Dec. 11, 2023
SAV super rapide rapide ! Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.
Merci d'avoir pris le temps de nous laisser un avis ! Nous apprécions les gentils mots 🙏 Votre fidélité, ✨L'équipe d'assistance Smile ✨
Dec. 10, 2023
App ótimo e o atendimento excelente! Recomendo.
Obrigado pela recomendação e por nos deixar um comentário! Sua lealdade, ✨ A Equipe de Apoio ao Sorriso ✨
Dec. 10, 2023
Thanks so much for taking the time to leave us a review. We appreciate it so very much 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 8, 2023
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Dec. 8, 2023
Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!
Thanks for leaving a review! We agree that Lisa is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 8, 2023
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Dec. 8, 2023
Great support, very responsive and helpful. Problems fixed with ease.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 8, 2023
The customer service is very nice and helpful.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Dec. 7, 2023
We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.
Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing. Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 7, 2023
CS的協助很合力! 很快了解到問題並幫忙解決. 而且SMILE APP 一連上, 只需做簡單的設置已經看起來很專業. CS's assistance is very cooperative! He quickly understood the problem and helped solve it. Moreover, once the SMILE APP was connected, only needed to make simple settings and it already looked very professional.
Thanks so much for leaving a review! So glad to hear that our support team was efficient in solving your problem and that you found our app's UI to look professional out of the box 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 6, 2023
I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.
Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Dec. 6, 2023
Thanks so much for taking the time to leave a review- we really appreciate it :) Let us know if there is anything we can help you with!
Dec. 6, 2023
très bonne expérience, problème résolu rapidement
Merci beaucoup d'avoir laissé un avis. Nous sommes heureux que vous viviez une bonne expérience avec Smile. Faites-nous savoir si nous pouvons faire quelque chose pour vous !
Dec. 8, 2023
service is quick and commendable. They hear you when you have a constructive feedback to share and they do act upon your suggestions in favor of your business. Looking forward for a great partnership with smile for better customer experience and in driving more sales.
Thanks for taking the time to leave a review. We appreciate your feedback and have reached out to you personally via email so that we can understand your viewpoint.
July 2, 2024
JADE IS THE BESTcustomer service is fantastic - We are absolutely loving this app in every single way!!
Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)
Dec. 6, 2023
David was excellent. Walked me through the process step by step. Very professional and knowledgable.
Thank you so much for your review it is really kind. We agree that David is awesome. Please reach out if we can help with anything else Cheers The Smile team