Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,155
Reviews
Chart
#10
Shopify

All reviews

5 / 5 Share
June 25, 2026

Top tier customer support. Have used smile.io in a couple of businesses now for about 2 years - never had a single technical issue in that time, and any questions I had were always promptly answered by the support team (usually about how to apportion points, etc). Would highly recommend.

Store Using app Total reviews Average rating
Pants & Socks 14 days 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words about our app and our team! We really appreciate it 💛 - Smile Team✨

5 / 5 Share
June 24, 2026

Lynn was helpful and responsive!

Store Using app Total reviews Average rating
Wrabyn About 3 years 3 5.0
Developer Reply

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had a great support experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
June 23, 2026

We've been really happy with Smile, but the support experience is what made us want to leave this review. Lisa and Lynn were absolutely wonderful — quick to respond, genuinely helpful, and went out of their way to make sure everything was working perfectly for us. It's rare to find a team this dedicated. If you're considering Smile, know that you'll be in great hands. Couldn't recommend it more!

Store Using app Total reviews Average rating
LEDRESI Over 1 year 5 5.0
Developer Reply

Thank you so, so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
June 23, 2026

loved it! recommend

Store Using app Total reviews Average rating
EPHORYS 12 months 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Smile Team ✨

5 / 5 Share
June 22, 2026

I would like to commend the excellent service provided by Lynn. She took the time to understand my concerns and recommended options that were relevant to my specific situation. What stood out was the personalised approach. Rather than providing a generic, one-size-fits-all response, she listened carefully and offered thoughtful solutions that showed a genuine understanding of the customer's needs. It made the entire experience feel valued, reassuring, and customer-focused. Thank you for going the extra mile!

Store Using app Total reviews Average rating
Eu Yan Sang International About 2 months 1 5.0
Developer Reply

Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Lynn. We'll be sure to share your kind words with her 😊 - Smile.io Team ✨

5 / 5 Share
June 22, 2026

Store Using app Total reviews Average rating
Date & Palm 28 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it ☺️ - Smile Team✨

5 / 5 Share
June 22, 2026

服务态度很好! 产品的界面配置更应该再灵活一点

Store Using app Total reviews Average rating
同霖记鲜食坊 About 1 month 1 5.0
Developer Reply

感谢您的好评!很高兴能帮到您。如果您需要任何帮助,请随时联系我们。😊 Shelby - Smile.io 团队

5 / 5 Share
June 22, 2026

I really like it.

Store Using app Total reviews Average rating
ORCHID GLOW 2 months 2 5.0
Developer Reply

Thank you for taking the time to leave us this 5-star review! We really appreciate it 😍🤩 - Smile Team ✨

5 / 5 Share
June 22, 2026

Ezra was everything you could hope for in customer support. Quick to respond. Professional. Great follow up. Thank you so much.

Store Using app Total reviews Average rating
L'ATHENE Almost 2 years 2 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
June 19, 2026

Great and really speedy support; got my issue fixed within the afternoon! thanks guys

Store Using app Total reviews Average rating
Penny Price Aromatherapy Over 6 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it ☺️ - Smile Team✨

5 / 5 Share
June 17, 2026

Lisa was very helpful today with my questions about the Smile Loyalty Program Rewards and answered all my questions very quickly!

Store Using app Total reviews Average rating
Elizabeth Boutique Over 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
June 17, 2026

Store Using app Total reviews Average rating
Triosmore 1 day 2 5.0
Developer Reply

Thank you for taking the time to leave us this 5-star review! We really appreciate it 😍🤩 - Smile Team ✨

5 / 5 Share
June 17, 2026

Analisa guided me through the app and she made it so easy for me to understand the application of Smile.io. Thank you Analisa.

Store Using app Total reviews Average rating
MyCern 7 months 1 5.0
Developer Reply

Thank you for making it so easy to brighten Analisa's day with this wonderful review! We're here if you ever need us for anything else. Alex & Smile.Io Team

5 / 5 Share
June 16, 2026

Great customer service - our Smile rep and tech team has been greatly helpful!

Store Using app Total reviews Average rating
Canyon Bakehouse Over 1 year 1 5.0
Developer Reply

Thank you for your kind words here! Please don't hesitate to reach out of there's any more we can help with, Smile Team

5 / 5 Share
June 16, 2026

Thank you Shelby. Very helpful indeed!

Store Using app Total reviews Average rating
WILDRACE 4 days 1 5.0
Developer Reply

Thank you for your review, I'm so glad that I could help. Please don't hesitate to reach out again if you need us. 😊 Shelby - Smile.io Team

5 / 5 Share
June 12, 2026

Store Using app Total reviews Average rating
Tea & Glow 6 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it ☺️ - Smile Team✨

5 / 5 Share
June 12, 2026

Store Using app Total reviews Average rating
eCreamery Almost 4 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it ☺️ - Smile Team✨

5 / 5 Share
June 12, 2026

Shelby on Support is very helpful.

Store Using app Total reviews Average rating
VSAVI | E-Liquids | Vape Kits About 4 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! 💛 We're glad to hear that Shelby was able to help you out today, and we'll be sure to share your feedback with them! 😊 - Smile Team✨

5 / 5 Share
June 11, 2026

Great experience with both the app and particularly the support team. Shout to Ezra and Dayna for their attentiveness and assistance!

Store Using app Total reviews Average rating
MiauMall 4 months 9 4.9
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Smile Team ✨

5 / 5 Share
June 11, 2026

It's efficient and easy o use.

Store Using app Total reviews Average rating
Vitality Extracts Over 9 years 6 5.0
Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear you're finding Smile efficient and easy to use — that’s exactly what we strive for 🤩 We truly appreciate you taking the time to share your feedback! - Smile Team ✨

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