Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,620
Reviews
Chart
#25
Shopify

All reviews

5 / 5 Share
Sept. 1, 2026

Store Using app Total reviews Average rating
SOARDISTUSA About 2 years 1 5.0
Developer Reply

Thank you for taking the time to leave this 5-star review 💖 We really appreciate it ☺️ Smile Team✨

5 / 5 Share
Aug. 31, 2026

Shelby has been so helpful, she has great follow up with customer service! She keeps on the followup until she knows all questions are answered...

Store Using app Total reviews Average rating
Time Out Clothing 5 months 3 5.0
Developer Reply

Thanks so much for taking the time to leave us a 5-star review! 🌟 It means a lot to hear that I was able to help out. We truly appreciate your kind words and support! 💛 - Shelby & the Smile.io Team

5 / 5 Share
Sept. 9, 2026

Ya me parecía caro el uso de la app, pero desde abril empezaron a cobrar cargos por uso y van por 2000€ mensuales de cargos lo que me cobran, cuando no generan ni 10.000€. No merece la pena. Estoy reclamando y soporte no contestan. Un verdadero abuso, y no le sacamos demasiado partido porque no vemos que integre bien. Muchas deficiencias, mejor desarrollar una app propia.

Store Using app Total reviews Average rating
ARGANOUR Over 3 years 11 4.5
Developer Reply

Hola, Gracias por tus comentarios. Nos hemos puesto en contacto contigo directamente para brindarte más ayuda. Si nos das la oportunidad, estamos seguros de que encontraremos la manera de que sigas disfrutando de Smile.io. Shelby y el equipo de Smile.io

5 / 5 Share
Aug. 29, 2026

Store Using app Total reviews Average rating
Perfected By Nature 22 days 1 5.0
5 / 5 Share
Aug. 29, 2026

Thank you Lynn for your help with all of our questions. We really appreciate how prompt you are and helpful.

Store Using app Total reviews Average rating
Wren & Wild Over 5 years 3 5.0
Developer Reply

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we're thrilled to hear that you had a great support experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! Smile Team ✨

5 / 5 Share
Aug. 28, 2026

Smile.io has been an overall positive experience and has brought increased revenue to our e-commerce site. Customer support is wonderful as well. Shoutout to Shelby! Thanks Smile team.

Store Using app Total reviews Average rating
Vital Planet Shop 3 months 3 5.0
Developer Reply

Thank you for your lovely review, I am so glad that I could help! Please don't hesitate to reach out if you need us again. 😊 Shelby - Smile.io Team ✨

5 / 5 Share
Aug. 28, 2026

A far it’s been fairly easy to use and when I needed extra clarification the messaging feature gave prompt answers and support

Store Using app Total reviews Average rating
Angel's House of Design Co. About 1 month 1 5.0
Developer Reply

Thanks so much for taking the time to leave this review and for your kind words about our app and our team! We really appreciate it 💛 - Smile Team✨

5 / 5 Share
Aug. 28, 2026

Had a small confusion with the app and was promptly assisted by Ezra from the Smile Support Team. The issue was resolved within a day with clear explanations and instructions. Grateful for his helpful assistance.

Store Using app Total reviews Average rating
The Elly Store Almost 3 years 4 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩 - Smile Team ✨

5 / 5 Share
Aug. 28, 2026

Very accomodating customer agents especially Analisa and Ezra, they provided clear and detailed answers regarding my inquires.

Store Using app Total reviews Average rating
Proactive Paws About 1 year 7 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Aug. 27, 2026

Store Using app Total reviews Average rating
MyEmollient Almost 4 years 2 5.0
Developer Reply

Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Aug. 27, 2026

Very helpful customer support team! Easy to use and highly recommended.

Store Using app Total reviews Average rating
Great Sox About 6 years 5 5.0
Developer Reply

It was great chatting with you today! Enjoyed browsing your collection of great socks. Thanks so much for the kind words. We're thrilled to have been part of your loyalty program for the last 6 years. Please feel free to reach out again if there's anything else we can help with. The Smile.io Team 💛

5 / 5 Share
Aug. 27, 2026

Store Using app Total reviews Average rating
Mystic Smoke Hemp 8 days 1 5.0
Developer Reply

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us. - The Smile team

5 / 5 Share
Aug. 26, 2026

Store Using app Total reviews Average rating
MUTANT® Nation Malaysia 11 months 1 5.0
Developer Reply

Woohoo! 🎉 So glad you're loving Smile - here's to lots more happy, loyal customers. - The Smile team

5 / 5 Share
Aug. 26, 2026

Excelente

Store Using app Total reviews Average rating
Lucky Vibe Strategist 1 day 2 5.0
Developer Reply

¡Nos alegraste el día! 😄 Gracias por tomarte el tiempo de dejar una reseña; siempre estamos aquí si nos necesitas. - El equipo de Smile

5 / 5 Share
Aug. 26, 2026

Analisa is wonderful! She helped me understand some issues I was having setting up my loyalty program. She went above and beyond to help me understand how to add birthdays and even helped me add the ability to allow my customers to see their point! I'm so excited to finally have a rewards program and bring something new to my customers(or travelers as I call them )

Store Using app Total reviews Average rating
MoonDrip Wax Melts 3 days 2 5.0
Developer Reply

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us. - The Smile team

5 / 5 Share
Aug. 26, 2026

Super easy to work with

Store Using app Total reviews Average rating
Paradise 4 months 4 5.0
Developer Reply

Thank you! 💛 Reviews like this keep us building - reach out anytime you need a hand. - The Smile team

5 / 5 Share
Aug. 26, 2026

Great App, was relatively easy to set up, but I want to give a shout out to Shelby and Ullas who helped me with the Shopify POS set up portion for our unique set up and requirements. Great 5-star customer service!

Store Using app Total reviews Average rating
JBs Power Centre 3 months 6 5.0
Developer Reply

Woohoo! 🎉 So glad you're loving Smile and our support - here's to lots more happy, loyal customers. - The Smile team

5 / 5 Share
Aug. 25, 2026

Store Using app Total reviews Average rating
White Feather Skin Therapy Over 2 years 1 5.0
Developer Reply

Thanks so much for the 5 stars! 🌟 We're thrilled Smile is working well for you and your customers. - The Smile team

5 / 5 Share
Aug. 25, 2026

Lisa helped me with something I didn't know how to solve... Took her about 2 minutes :)

Store Using app Total reviews Average rating
Wren + Glory About 8 years 8 4.1
Developer Reply

Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Aug. 24, 2026

Store Using app Total reviews Average rating
Honeybee Toys Pty Ltd 4 months 2 5.0
Developer Reply

Thanks so much for the 5 stars! 🌟 We're thrilled Smile is working well for you and your customers. - The Smile team

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