Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,131
chart
#78
All reviews
Review RSS Feed
Jan. 31, 2025
I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 31, 2025
Mir wurde super geholfen und sie war mega nett und zuvorkommend
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen 💖 Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen haben. Smile Team ✨
Jan. 31, 2025
Mise en place facile, support réactif et clair !
Merci beaucoup d'avoir pris le temps de laisser cet avis ! Nous l'apprécions vraiment 💖 N'hésitez pas à nous contacter si vous avez des questions.
Jan. 31, 2025
Love this platform....super functional and love the VIP Tiers. Great Customer service too!
We smiled reading this review! Thank you so much :)))
June 3, 2025
Excellent service. Efficient and friendly. Many thanks.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 30, 2025
Thank you so much for taking the time to leave this review! We really appreciate it 💖
April 3, 2025
I would love to thank Angie, Shelby and Karen for all of their hard work in assisting me with an issue regarding smile rewards redemption. It is so refreshing to see the teamwork between associates to keep the ball rolling toward an efficient and timely solution. I have never been let down when asking questions- they always have an answer. Congratulations on such a stellar team. Sincerely, Meredith Pure Placid Store Manager
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 29, 2025
Hele snelle en fijne service!
We smiled reading this review! Thank you so much :)))
Jan. 31, 2025
A winner for customer service alone! The functionality is all there, whats not to like!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
I had an excellent experience with Shelby’s customer service through Smile.io! She was quick to respond and answered all of my questions, even when I asked the same thing more than once. Shelby’s knowledge of the platform was impressive, and I truly appreciated her patience and helpfulness. Great support all around!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 28, 2025
Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Nov. 19, 2025
Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue. Jade was really great too!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
Jan. 28, 2025
I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 24, 2025
Great experience for now ! thanks !
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Jan. 23, 2025
Good experience with customer support, quick service from Lynn
Thanks for taking the time to rate us 5 stars! Smile Team✨
Jan. 23, 2025
Great customer service and easy to use!!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jan. 23, 2025
We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.
Thank you for your review - we really appreciate it!
Jan. 23, 2025
In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Jan. 30, 2025
Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.
Thank you for your review - we really appreciate you taking the time to leave it!
Jan. 22, 2025
I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.
Thank you so much for taking the time to leave this review! We really appreciate it 💖