All reviews

Rating Breakdown

  • 5
    91% (3,742 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 92% (3,798)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 29, 2024

Great team to work with, honest and clear

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share

Dec. 24, 2024

easy to use!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so ๐Ÿ™

5 / 5 Share

Dec. 24, 2024

้žๅธธๆ„Ÿ่ฐขsmile็›ธๅ…ณไบบๅ‘˜ๆไพ›็š„ๅธฎๅŠฉ

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Teamโœจ

5 / 5 Share

Dec. 23, 2024

Customer support is very attentive.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it ๐Ÿ™‚

5 / 5 Share

Dec. 23, 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Smile Team โœจ

5 / 5 Share

Dec. 20, 2024

Shelby was quick and super helpful on the support and the integration was seamless

Store

Grazly

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share

Dec. 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Store

Daybird

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share

Dec. 17, 2024

Store

Lovful

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for taking the time to rate us 5 stars! ๐Ÿคฉ

5 / 5 Share

Dec. 16, 2024

Excellent customer service! Easy to use app!

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share

Dec. 16, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! ๐Ÿคฉ

5 / 5 Share

Dec. 16, 2024

Very reactive and helpful when contacted.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share

Dec. 16, 2024

Shelby was fantastic!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Shelby is indeed fantastic ๐Ÿ’– Don't hesitate to reach out if you have any further questions ๐Ÿ˜Š Smile Team โœจ

5 / 5 Share

Dec. 15, 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Using app

About 1 year

Total reviews

11

Average rating

3.0

Developer Reply

Thank you for taking the time to review Smile! We really appreciate it ๐Ÿคฉ Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team โœจ

5 / 5 Share

Dec. 13, 2024

Great app and customer service whenever I need it.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Smile Team โœจ

5 / 5 Share

Dec. 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad Shelby was able to assist you and thank you for your lovely review!

5 / 5 Share

Dec. 12, 2024

So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.

Store

EMBOS

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! ๐Ÿคฉ

5 / 5 Share

Dec. 12, 2024

Lynn was incredibly helpful and very friendly. So much appreciated!

Store

Seilich

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Lynn is indeed awesome ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share

Dec. 12, 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

Using app

About 1 year

Total reviews

9

Average rating

3.2

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana ๐Ÿคฉ

5 / 5 Share

Dec. 11, 2024

Smile makes creating a rewards program easy! They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Smile Team โœจ

5 / 5 Share

Dec. 11, 2024

I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad Shelby was able to assist you and thank you for your lovely review!