Smile: Loyalty Program Rewards

Dec. 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Oct. 2, 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby! Updated to add: Lynn was attentive to my needs and got everything sorted out quickly! Updated: Lisa really went out of her way to ensure our business needs were met. Thank you!

Dec. 10, 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Dec. 9, 2024

Very prompt answer with details. PERFECT!!

Dec. 8, 2024

Excellent service!

Dec. 7, 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!! Love this company to reward loyalty to my customers!

Dec. 6, 2024

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Dec. 5, 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Dec. 5, 2024

Great customer service. Thank you!

Dec. 5, 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

Dec. 5, 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Dec. 5, 2024

Great ..Easy to install and run the program

Dec. 4, 2024

Was able to resolve the issue immediately

Dec. 4, 2024

Customer service went above and beyond.

Dec. 4, 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement. Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Dec. 4, 2024

I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.

Dec. 4, 2024

Dec. 3, 2024

Dec. 3, 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step. Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience! Thanks again, Ezra!

Dec. 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.