Smile: Loyalty Program Rewards

Really easy to use and the support has been great - especially Angie who got back to me really quickly with the technical issue I had around how coupons were showing for customers. She sent me a very thorough email explaining things really clearly and she had also done some tests in the background to double check. Thank you so much!

Great help

Very easy to use. Customer support is very timely.

the team is very helpful

Super support!

A customer couldn't claim her points. Jade helped me solve the problem by letting me know that her points had expired. Problem solved.

Always so helpful and prompt too. Great app!

The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!

Superb prompt response and solutions! Cheers!

Smile.io has been an incredible tool for reconnecting with our customers and enhancing brand loyalty. The platform is easy to use, and the features make it simple to reward and engage with our community. What truly sets Smile.io apart is their support team—they have been incredibly helpful, providing all the resources we need and ensuring our program is fully optimized. Their guidance has made a huge difference in our experience. Highly recommend Smile.io to any business looking to build stronger customer relationships! Thank you to Joana who has helped us tremendously!

Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.

Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.

We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.

Easy installation and excellent customer service from Hannah with onboarding and from Lynn with customer support - very prompt responses, going above and beyond. Have not had the app go live yet to comment on full functionality.

Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs