Smile: Loyalty Program Rewards

I had a small issue with the app not showing up on some mobile devices and Shelby was super helpful in explaining what was going wrong so my customer can see it correctly.

Joana was amazing! Always here to help, giving me advice, print screen and appreciating our store for its aesthetic. Thank you, I will definitely buy the premium plan!

We are using this app and it is very helpful. It helps me a lot in resolving issues with quick feedback and friendly help for inquiries.

This app is user friendly and the customer service team was very helpful and promptly addressed any questions or concerns that we had. I would recommend this app.

Smile has been a great loyalty program for our customers for the last 3 years! We have enjoyed the customizable features and fantastic support.

Erin was great

We’d like to give a big thank you to Jade for the outstanding support! He was incredibly kind and quick to find a solution to our issue. The app itself is extremely useful, and we’re excited about fully integrating it into our workflow. At one point, the pricing almost made us reconsider using it—but thanks to Jade’s help, we found a solution that works perfectly for us. Truly appreciate the support!

Great customer service! We appreciate the assistance and for the wonderful follow up! Lynn was very helpful! Thank you!

非常好！回复很专业

Great app with excellent support! We’ve been using Smile.io for our store’s loyalty program and have had a great experience so far. The app is easy to use, integrates well with Shopify, and offers exactly what we need to keep customers engaged and coming back. A special thanks to Lisa from the support team — she was incredibly helpful and quick to respond when we had questions about point eligibility for guest customers. She provided clear guidance and even offered to connect us with the Merchant Success team for further optimization tips. Highly recommend Smile.io if you’re looking to build a solid rewards program with top-notch support!

Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!

Hannah and Erin helped me resolve a frustrating Shopify Flow issue very quickly, and they were both extremely friendly and responsive the whole time. Thank you!

Smile has gone above and beyond helping me with all the questions I have. Great company with great support!

Muito bom o APP fácil de usar, e com um bom suporte, agradecimento especial a Angie do suporte.

Good app.

I would highly recommend this app. I was not able to get the app to work correctly on my website. Lynn checked out the issue and found an error in less than 30 minutes.

Simple integration and great ways for customer to earn and redeem rewards. Dev team is very helpful with any issues. Angie really helped find my code errors with her eagle eyes.

Not only is the app a great addition to my Shopify site - but also customer service is so quick to help and solve problems!! (Shout out to Lisa!)

Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.