Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
June 9, 2025

Smile has made it easy for my business to reach out to customers about loyalty points they've gained with us without even knowing! It integrates with our POS as well, making using points in-person easy. Due to the nature of my business, Smiles tiered price structure meant sometimes I'd pay for orders that weren't points-eligible, but upon reaching out to their customer service, Cole was able help me and my somewhat unique situation so I could retain my customer base as is. And in less than 10 minutes! Definitely would recommend for ease of use and customer service!

Store Using app Total reviews Average rating
merch. Over 1 year 3 4.3
Developer Reply

We know being a business owner can be busy so we are happy to hear we've made something easy for you! We look forward to watching your program thrive :)

5 / 5 Share
June 9, 2025

Jade from Smile was very helpful. She assisted in setting up the loyalty program. Superior program compared to others

Store Using app Total reviews Average rating
Rhino Direct 10 days 10 5.0
Developer Reply

Thank you for taking the time to leave us this review! Looking forward to continuing to support your success ๐Ÿ’– - Smile Team ๐ŸŒŸ

5 / 5 Share
June 9, 2025

Store Using app Total reviews Average rating
Hadeco.co.za 4 months 4 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
June 9, 2025

Store Using app Total reviews Average rating
Bath Scent-sations 4 minutes 2 5.0
5 / 5 Share
June 5, 2025

As a small business, staying on budget is importantโ€”and Smile made it easy. Their team helped me upgrade my loyalty program with a plan that fit my needs and budget perfectly. They were incredibly responsive, answering all my questions and making the whole process smooth and stress-free. I highly recommend Smile for anyone looking to build a strong, customer-friendly loyalty program!

Store Using app Total reviews Average rating
BritShop Almost 3 years 1 5.0
Developer Reply

Thank you so much for your thoughtful review! ๐Ÿ’› Weโ€™re so happy to hear that our team could help you find the perfect fit for your loyalty program โ€” and your budget! Supporting small businesses like yours is what weโ€™re all about. Weโ€™re here whenever you need us, and weโ€™re cheering you on as you grow! ๐Ÿš€โœจ โ€“ The Smile Team โœจ

5 / 5 Share
Aug. 6, 2025

UPDATE: We have been using Smile for several months now, and we're SO happy with the program, but above all I want to give a huge shoutout to our account manager, DAVID WYATT!!! He goes above and beyond for us on a regular basis, and is always there with the quick responses to help us in a pinch. Truly a fantastic experience overall, and I could not recommend Smile more. Jade was very helpful and provided great follow-up to my question.

Store Using app Total reviews Average rating
Fustini's Oils & Vinegars 3 months 3 5.0
Developer Reply

Thanks so much for your lovely feedback! ๐Ÿ’› We're so glad to hear that Jade was helpful and followed up with you โ€” sheโ€™s a gem ๐Ÿ’Ž If you have any more questions down the road, weโ€™re always just a message away! โ€“ The Smile Team โœจ

5 / 5 Share
June 5, 2025

I was having issues with the app and emailed customer service. Honestly, I never expected to receive a response, but 5 minutes after I emailed, I got a response from Shelby and she was so helpful and thorough. Turns out the error was on our end, but the customer service was great.

Store Using app Total reviews Average rating
Franklin Flannels Over 2 years 1 5.0
Developer Reply

Thank you so much for the kind words! ๐Ÿ’› We're thrilled to hear Shelby was able to help so quickly and thoroughly โ€” weโ€™re lucky to have her! Donโ€™t hesitate to reach out again if you ever need anything. We're always here for you ๐Ÿ’ฌโœจ โ€“ The Smile Team โœจ

5 / 5 Share
June 4, 2025

Highly recommend this app to any company looking to grow their loyalty and rewards program. Very easy to integrate and easy to use!

Store Using app Total reviews Average rating
The Plug Drink Over 1 year 4 5.0
Developer Reply

Thank you for taking the time to leave us this review! Looking forward to continuing to support your success ๐Ÿ’– - Smile Team ๐ŸŒŸ

5 / 5 Share
June 4, 2025

Store Using app Total reviews Average rating
Shemisli Jewels 12 days 1 5.0
Developer Reply

Thank you for your review, we sincerely appreciate it! - Smile Team ๐ŸŒŸ

5 / 5 Share
June 4, 2025

Store Using app Total reviews Average rating
Dr. Clark Store Almost 4 years 6 5.0
Developer Reply

Thank you so much for the 5-star review! ๐Ÿคฉ Don't hesitate to reach out again if you need anything! - Smile Team โœจ

5 / 5 Share
June 4, 2025

Erin and Ezra were are great help! Love the prompt response from the team

Store Using app Total reviews Average rating
LBZ Studio 3 months 1 5.0
Developer Reply

We couldn't be happier that you took the time to leave this review, thank you! - Smile Team ๐ŸŒŸ

5 / 5 Share
June 4, 2025

We've been working with Smile.io since 2020, and the experience has always been seamless. Ezra and Andrea have been especially helpful, responsive, kind, and genuinely supportive. It's great to work with a team that truly cares. Highly recommend Smile.io and their incredible support team!

Store Using app Total reviews Average rating
Fyxx Over 4 years 5 4.8
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra and Andrea ๐Ÿคฉ Don't hesitate to reach out in the future if you ever need anything! - Smile Team โœจ

5 / 5 Share
June 3, 2025

Great customer service. Erin answered all of my questions- with patience and care. So happy we are using Smile!

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin ๐Ÿคฉ Don't hesitate to reach out in the future if you ever need anything! - Smile Team โœจ

5 / 5 Share
June 3, 2025

It's the best app for loyalty and VIP membership programs! The support team is also the best. Highly recommend!!

Store Using app Total reviews Average rating
Unwind Studio Almost 5 years 18 5.0
Developer Reply

Thank you so much for the 5-star review! We sincerely appreciate it ๐Ÿคฉ Don't hesitate to reach out again if you need anything! - Smile Team โœจ

5 / 5 Share
June 3, 2025

Muy contento con la aplicacion. Cumple su cometido y es facil de usar

Store Using app Total reviews Average rating
TELECAJAS SHOP 3 months 2 5.0
Developer Reply

Muchas gracias por tomarte el tiempo de dejarnos esta reseรฑa ๐Ÿ’– Si necesitas ayuda, no dudes en contactarnos ๐Ÿ˜Š - Smile Team โœจ

5 / 5 Share
June 2, 2025

have been using Smile for a number of years now. Great feature, excellent support. I can't be happier.

Store Using app Total reviews Average rating
Knives and Stones Over 5 years 2 5.0
Developer Reply

We couldn't be happier that you took the time to leave this review! Looking forward to continuing to support your success ๐Ÿ’– - Smile Team ๐ŸŒŸ

5 / 5 Share
June 1, 2025

App provides upsell value and support is super helpful and responsive.

Store Using app Total reviews Average rating
BunnieBox 10 months 4 5.0
Developer Reply

Thank you for sharing your review! We love that you're seeing the value in using our app on your store ๐Ÿ˜ Smile Team ๐ŸŒŸ

5 / 5 Share
May 30, 2025

Does everything it should!

Store Using app Total reviews Average rating
DarkStar International Limited Almost 4 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
July 7, 2025

Lynn provided fantastic customer service !

Store Using app Total reviews Average rating
USTRADA About 1 month 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
May 30, 2025

The app is amazing and the customer service I got from Jade was great!

Store Using app Total reviews Average rating
Address Oasis Over 2 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

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