Smile: Loyalty Program Rewards

Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.

Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.

We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.

Easy installation and excellent customer service from Hannah with onboarding and from Lynn with customer support - very prompt responses, going above and beyond. Have not had the app go live yet to comment on full functionality.

Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs

We've been using smile for 5 years, love it

So easy to set up and use, and the customer service was fast and friendly. Thank you!

Joana was excellent! I had so many questions and she was very kind and patient helping me answer every question and more!

Great customer support!

Good and useful app and excellent support when required.

Lynn was amazing in helping us sorting out the billing info! Thank you so much for all the changes. Such a pleasure dealing with an efficient and competent person!

great help and super quick!

Cole was super helpful! They gave clear instructions and screenshots on how to resolve the issue I had.

Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.

I’ve been using smile for the past 3 years. It’s a simple way to reward your loyal customers and can be used to drive sales really well. I’ve enjoyed using it to build my email list as well. Recently my store has seen huge growth and has pushed me over the starter package limit. Hanna was super helpful to help me no go over budget and keep the program running. I definitely recommend this app if you are interested in growing a loyal customer base.

The support through Chat is prompt and always helpful.

Awesome support team