Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,156
Reviews
Chart
#53
Shopify

All reviews

5 / 5 Share
March 7, 2025

Angie was great to work with. We've been loving smile for our customers!

Store Using app Total reviews Average rating
Dog Daze Over 1 year 1 5.0
Developer Reply

We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!

5 / 5 Share
March 7, 2025

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!

Store Using app Total reviews Average rating
Hydro-Lite Hydroponics About 3 years 2 5.0
Developer Reply

So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)

5 / 5 Share
Sept. 5, 2025

Jade responded very fast, great help, merci :)

Store Using app Total reviews Average rating
Ocean_Goods_FR 7 months 2 5.0
Developer Reply

Thank you for taking the time to leave this review! =)

5 / 5 Share
March 6, 2025

Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.

Store Using app Total reviews Average rating
Spectrum Store Almost 4 years 5 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share
March 6, 2025

Support is quick if you need it and the program is easy to set up and use.

Store Using app Total reviews Average rating
Wick of Hope 6 months 13 5.0
Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨

5 / 5 Share
March 6, 2025

Customer service is always very helpful and quick to respond! Very user friendly!

Store Using app Total reviews Average rating
Tennessee Jane 9 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 6, 2025

We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged. A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.

Store Using app Total reviews Average rating
Wlidaty Over 3 years 9 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
March 5, 2025

Identified and fixed the issue quickly. Great to work with!

Store Using app Total reviews Average rating
Sender to the Summit Snacks Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 5, 2025

Very fast support. My issue was resolved easily.

Store Using app Total reviews Average rating
PraiseBanners™ Almost 4 years 5 4.8
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
March 5, 2025

This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!

Store Using app Total reviews Average rating
Matcha Dive Over 2 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
March 5, 2025

Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)

Store Using app Total reviews Average rating
Let's Puzzle About 2 hours 5 5.0
Developer Reply

Thank you for taking the time to leave a review!

5 / 5 Share
March 4, 2025

I really enjoy using the Smile.io app! It is easy to use - very user friendly. Recently, I needed some custom reporting, and their customer service team (Cole) was able to get me exactly what I needed! Very helpful.

Store Using app Total reviews Average rating
CoffeeAM Over 3 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖

5 / 5 Share
March 4, 2025

Great customer service!

Store Using app Total reviews Average rating
Dear Delaney Boutique About 1 month 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
March 4, 2025

App works great- and customer service is top notch :)

Store Using app Total reviews Average rating
Miranda Frye 12 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 4, 2025

Customer Service is amazing! They answer very quickly and have always helped me learn how to use the app for my business. I am a new user of Smile and have alredy had my own customers enjoy the app. Jade was very helpful in helping me resolve an issue I was having in using the app. Thank you guys for a great product.

Store Using app Total reviews Average rating
Mimsy's Beauty Boutique 6 months 1 5.0
Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 4, 2025

Great support by Angie with a free plan

Store Using app Total reviews Average rating
soulbottles 4 days 3 5.0
Developer Reply

We really appreciate your review - thanks!

5 / 5 Share
March 4, 2025

good customer service from Lynn

Store Using app Total reviews Average rating
AALLYN 2 months 3 4.3
Developer Reply

Thank you for your review - we really appreciate you taking the time to leave it!

5 / 5 Share
March 4, 2025

Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.

Store Using app Total reviews Average rating
Chalonne 28 days 4 4.5
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
March 3, 2025

Great Customer Service!

Store Using app Total reviews Average rating
Eccentrics Boutique Over 5 years 3 5.0
Developer Reply

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

5 / 5 Share
March 3, 2025

Very helpful and followed up to make sure everything was good.

Store Using app Total reviews Average rating
Starry Night Creations 6 months 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

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