All reviews

Rating Breakdown

  • 5
    91% (3,746 ratings)
  • 4
    6% (243 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 92% (3,789)
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5 / 5 Share

Nov. 7, 2024

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! πŸ’›

5 / 5 Share

Nov. 7, 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🀩

5 / 5 Share

Nov. 6, 2024

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩 - Smile Team ✨

5 / 5 Share

Nov. 6, 2024

Great customer service

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 5, 2024

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩 Don't hesitate to reach out if you have further questions. Smile Team ✨

5 / 5 Share

Nov. 5, 2024

Amazing customer support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share

Nov. 5, 2024

Great experience so far and nice people at Smile.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share

Nov. 5, 2024

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions! - Smile Team ✨

5 / 5 Share

Nov. 5, 2024

Speedy response time - Lisa was very helpful!

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 5, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩 Don't hesitate to reach out if you have any questions! - Smile Team ✨

5 / 5 Share

Nov. 5, 2024

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast. Thank you so much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

5 / 5 Share

Nov. 3, 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 2, 2024

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 1, 2024

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Nov. 1, 2024

Using app

5 days

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Oct. 15, 2025

Prompt customer service, quick to reply too

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 star review! πŸ™Œ - Smile Team ✨

5 / 5 Share

Oct. 31, 2024

Store

AV EDGE

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it πŸ™

5 / 5 Share

Oct. 31, 2024

Fast and helpful customer service.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share

Oct. 31, 2024

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🀩