Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,616
chart
#27
All reviews
Rating Breakdown
April 16, 2017
The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.
April 15, 2017
Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....
April 9, 2017
I think Swell gives you more than enough for the free account. Tooth doesnt really give you that much customization.
March 8, 2017
Ok program but very expensive if you have a lot of members. We ended up leaving because it was no longer cost-effective. Also our customers found it difficult to access and didn't like that they had to get a coupon code in order to redeem their points.
Using app
5 months
Total reviews
2
Average rating
4.0
Feb. 18, 2017
Pretty decent app but think they could make it better by implementing the following: 1) Allow customers earn points for tagging on Instagram. 2) Earn points for writing a product review. 3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage. Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.
Jan. 13, 2017
The loyalty discounts are based on discount codes. Shopify still doesn't allow multiple discount codes on one order, so if you use discounts regularly this is a waste of time.. for now.
Dec. 2, 2016
some hiccups along the way, but overall it's pretty easy. It looks good as well. I would like to know how to add points from my already created sets without exporting them again...
Nov. 27, 2016
I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/ It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.
Nov. 25, 2016
I've just installed Sweet Tooth so I don't know how well it will work. Will update this later. Install was pretty easy.
Nov. 25, 2016
I really like this app. It's just too expensive for a small business that's just starting out. I really hate that you cant name your discounts unless you spend $200 a/m. You'd think that would be a basic feature but its not which means that if you want to customize a reward for a certain promotion or customer you can't do it. Other than that the app is great and serves a good purpose for any business that want's to reward their customers.