Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,349
chart
#40
All reviews
Rating Breakdown
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Aug. 19, 2024
It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!
Thank you so much for taking the time to leave a review! We really appreciate it 💖 Angie and the Smile Team ✨
Aug. 17, 2024
muita fixe
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 16, 2024
perfect support from Lynn, hope i can fully use the plan
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 16, 2024
This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 15, 2024
Customer service is prompt, professional, and they help from a growing company perspective.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 15, 2024
I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.
Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛
Aug. 15, 2024
Great app and best support team, Mack was good from supprt team
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 15, 2024
Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.
Thanks so much for taking the time to leave a review! - Smile Team ✨
Aug. 14, 2024
I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.
Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 14, 2024
Very attentive and fast to our request.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 14, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 15, 2024
I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Aug. 13, 2024
To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.
Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 13, 2024
Great service, and even better app, one of the best reward programs out there!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
Aug. 13, 2024
Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 13, 2024
Quick and helpful support. I had the pleasure of talking to Hannah!
Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :) -Hannah