Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,272
Reviews
Chart
#13
Shopify

All reviews

5 / 5 Share
Jan. 29, 2025

Hele snelle en fijne service!

Store Using app Total reviews Average rating
Studio Collect About 3 years 1 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
June 9, 2026

If only all support teams were as pro-active and helpful as these guys! First class support with a smile... (.io). Wouldn't hesitate to recommend them to anyone.

Store Using app Total reviews Average rating
Psychi Over 4 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 28, 2025

I had an excellent experience with Shelby’s customer service through Smile.io! She was quick to respond and answered all of my questions, even when I asked the same thing more than once. Shelby’s knowledge of the platform was impressive, and I truly appreciated her patience and helpfulness. Great support all around!

Store Using app Total reviews Average rating
The Prairie Pantry 9 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 28, 2025

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Store Using app Total reviews Average rating
Bath Sorbet Over 5 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Nov. 19, 2025

Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue. Jade was really great too!

Store Using app Total reviews Average rating
Laos To Your House, Inc. About 1 year 8 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Jan. 28, 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

Store Using app Total reviews Average rating
DogStoreOnline LLC 6 days 3 3.7
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 24, 2025

Great experience for now ! thanks !

Store Using app Total reviews Average rating
Centre Extranet About 2 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 23, 2025

Good experience with customer support, quick service from Lynn

Store Using app Total reviews Average rating
Leina & Fleur Over 7 years 6 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
Jan. 23, 2025

Great customer service and easy to use!!

Store Using app Total reviews Average rating
Sadaf.com 6 days 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Jan. 23, 2025

We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.

Store Using app Total reviews Average rating
N101 Nutrition About 8 years 3 5.0
Developer Reply

Thank you for your review - we really appreciate it!

5 / 5 Share
Jan. 23, 2025

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Store Using app Total reviews Average rating
Sipology.ca 8 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
Jan. 30, 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Store Using app Total reviews Average rating
Tennis Giant Over 5 years 13 4.8
Developer Reply

Thank you for your review - we really appreciate you taking the time to leave it!

5 / 5 Share
Jan. 22, 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

Store Using app Total reviews Average rating
TallGirlSlay About 4 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Jan. 22, 2025

Very helpful! Responded expeditiously!

Store Using app Total reviews Average rating
Retail Le$$ About 2 months 2 4.5
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
March 21, 2025

Very helpful! Lisa is always the best and very thorough with her advice and tips!

Store Using app Total reviews Average rating
Alice & Wonder Over 4 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 22, 2025

I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.

Store Using app Total reviews Average rating
Atlantic Soap Co. ® 7 days 1 5.0
5 / 5 Share
Jan. 22, 2025

Super Service und es wird tatsächlich von Kunden gerne genutzt! Die Einrichtung ist super easy!

Store Using app Total reviews Average rating
BEN&ANNA 19 days 4 4.8
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Jan. 21, 2025

Andrea has helping me with the app. love the features of the app so far.

Store Using app Total reviews Average rating
Country Beautie About 1 month 5 5.0
Developer Reply

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!

5 / 5 Share
Jan. 21, 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

Store Using app Total reviews Average rating
West Coast Mint 11 months 3 5.0
Developer Reply

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

5 / 5 Share
Jan. 21, 2025

Fast response to my issue.

Store Using app Total reviews Average rating
Operation Cookies Almost 5 years 4 5.0
Developer Reply

Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!

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