Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#21
All reviews
Review RSS Feed
Feb. 25, 2025
I had the delight of working with Maggie at Smile.io, she was phenomenal. I was surprised by how helpful and kind she was, and our website and it's customers are definitely in a better place because of her and Smile.io!
Thanks so much for taking the time to leave this lovely review! We really appreciate it 🙏 - Smile Team ✨
Oct. 16, 2024
I had a query about API, the team were very helpful and guided me quickly to solve my issue.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. - Smile Team ✨
Oct. 16, 2024
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Dec. 9, 2025
Customers absolutely love loyalty points and smile makes it easy. Amazing service by Andrea
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩 - Smile Team ✨
Oct. 15, 2024
App is really in depth and the support team are incredibly helpful. Highly recommended.
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
Oct. 14, 2024
Great services! thank you Lynn and Ezra.
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Oct. 14, 2024
Wonderful service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨
Oct. 13, 2024
We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth. Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!
We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!
March 27, 2025
We have been using this app for a few years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.
Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.
Nov. 19, 2024
Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great. And Smile's customer services have been amazing - thanks The Smile Team have been BRILLIANT and so helpful, every step of the way. Highly recommended
We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)
Oct. 10, 2024
These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
Oct. 10, 2024
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Oct. 10, 2024
Very Helpful! Thank you!
Thank you for the 5 star review! Smile Team ✨
Oct. 10, 2024
Amazing app, thank you!
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Oct. 10, 2024
Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Oct. 10, 2024
Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Sept. 29, 2025
Great app to get the customer back to our store with loyalty and rewards.
Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩
Oct. 10, 2024
easy to use, fast responsive support team, effective user flow. thanks!
We smiled reading this review! Thank you so much :)
Oct. 9, 2024
Amazing customer service.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Oct. 9, 2024
Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩