Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
March 24, 2025

Always so helpful and prompt too. Great app!

Store Using app Total reviews Average rating
Retreatment Botanics Over 4 years 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
March 22, 2025

The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!

Store Using app Total reviews Average rating
Can'tdles About 1 year 6 5.0
Developer Reply

We really appreciate this review and are so happy to hear our support were able to answer all of your questions! We'll always be here for any questions you have :)

5 / 5 Share
March 22, 2025

Superb prompt response and solutions! Cheers!

Store Using app Total reviews Average rating
CakeArtelier About 4 years 6 5.0
Developer Reply

Thank you for this lovely review!

5 / 5 Share
March 21, 2025

Store Using app Total reviews Average rating
South Coast Baby Co Almost 4 years 3 5.0
Developer Reply

Thank you for taking the time to review us!

5 / 5 Share
March 21, 2025

Smile.io has been an incredible tool for reconnecting with our customers and enhancing brand loyalty. The platform is easy to use, and the features make it simple to reward and engage with our community. What truly sets Smile.io apart is their support team—they have been incredibly helpful, providing all the resources we need and ensuring our program is fully optimized. Their guidance has made a huge difference in our experience. Highly recommend Smile.io to any business looking to build stronger customer relationships! Thank you to Joana who has helped us tremendously!

Store Using app Total reviews Average rating
Kala Therapy Over 3 years 7 5.0
Developer Reply

We really appreciate your review - thanks! :)

5 / 5 Share
March 20, 2025

Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.

Store Using app Total reviews Average rating
Dive Bar Nutrition Over 1 year 5 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 20, 2025

Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.

Store Using app Total reviews Average rating
PERL Cosmetics Over 2 years 5 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
March 20, 2025

We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.

Store Using app Total reviews Average rating
Black Hawk Japan Over 8 years 4 4.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
March 20, 2025

Easy installation and excellent customer service from Hannah with onboarding and from Lynn with customer support - very prompt responses, going above and beyond. Have not had the app go live yet to comment on full functionality.

Store Using app Total reviews Average rating
Vitality CBD About 2 months 2 5.0
Developer Reply

We really appreciate your review - thanks!

5 / 5 Share
March 20, 2025

Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs

Store Using app Total reviews Average rating
Seaco Online Over 4 years 3 5.0
Developer Reply

We are happy to hear you've had a great experience with Smile and our support team - thanks for sharing!

5 / 5 Share
March 19, 2025

Store Using app Total reviews Average rating
SurvivorRx 30 days 3 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 18, 2025

Store Using app Total reviews Average rating
Cloud Blvd About 3 years 4 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 18, 2025

We've been using smile for 5 years, love it

Store Using app Total reviews Average rating
Maritime Madness Almost 4 years 14 5.0
Developer Reply

Thank you for being loyal to Smile - we appreciate YOU!

5 / 5 Share
June 22, 2025

So easy to set up and use, and the customer service was fast and friendly. Thank you!

Store Using app Total reviews Average rating
Oak&Pearl Clothing Co About 6 years 9 5.0
Developer Reply

Thank you for your review! We're so happy that we could help out.

5 / 5 Share
March 15, 2025

Joana was excellent! I had so many questions and she was very kind and patient helping me answer every question and more!

Store Using app Total reviews Average rating
Love on a Hanger About 1 month 4 5.0
Developer Reply

Thank you for taking the time to leave this review :)

5 / 5 Share
March 15, 2025

Store Using app Total reviews Average rating
Meraki Fit LLC 9 months 2 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share
March 14, 2025

Great customer support!

Store Using app Total reviews Average rating
ketolibriyum Over 3 years 15 4.2
Developer Reply

Thank you so much for taking the time to leave this review 💖

5 / 5 Share
Oct. 31, 2025

Good and useful app and excellent support when required.

Store Using app Total reviews Average rating
Brute Status About 1 year 3 5.0
Developer Reply

Thanks for leaving us a 5-star review! Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
April 9, 2025

Lynn was amazing in helping us sorting out the billing info! Thank you so much for all the changes. Such a pleasure dealing with an efficient and competent person!

Store Using app Total reviews Average rating
Vape Junction Almost 8 years 1 5.0
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 13, 2025

great help and super quick!

Store Using app Total reviews Average rating
Superior Hair Over 2 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

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