Smile: Loyalty Program Rewards
All reviews
Lynn was incredibly helpful and very friendly. So much appreciated!
Thanks for leaving a review! We agree that Lynn is indeed awesome π Don't hesitate to reach out if you have any questions. Smile Team β¨
Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana π€©
Smile makes creating a rewards program easy! They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful
So glad Shelby was able to assist you and thank you for your lovely review!
I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!
Thank you for taking the time to leave us a 5-star review! π€©
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby! Updated to add: Lynn was attentive to my needs and got everything sorted out quickly! Updated: Lisa really went out of her way to ensure our business needs were met. Thank you!
We smiled reading this review! Thank you so much :)
I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
Very prompt answer with details. PERFECT!!
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
Excellent service!
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!! Love this company to reward loyalty to my customers!
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it π Smile Team β¨
quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!
We smiled reading this review! Thank you so much :)))
Great customer service. Thank you!
Thanks for taking the time to rate us 5 stars! We really appreciate it π
Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!
So glad Shelby was able to assist you and thank you for your lovely review! :)))
Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
Great ..Easy to install and run the program
Thanks for taking the time to rate us 5 stars! Smile Teamβ¨
Was able to resolve the issue immediately
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so π
Customer service went above and beyond.
Thank you so much for the 5-star rating π If you need any help, please do not hesitate to reach out. Smile Team β¨
The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement. Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! Smile's help guides are very thorough and simple to navigate, which makes independent trouble-shooting easy to navigate. However, on a rare occasion when we find ourselves needing further assistance, their in-app support is tremendously helpful. We highly recommend the Smile app for your customer loyalty needs!
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.
Thanks for leaving a review! We agree that Lisa is indeed excellent π Don't hesitate to reach out if you have any questions. Smile Team β¨
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