Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,265
Reviews
Chart
#13
Shopify

All reviews

5 / 5 Share
Nov. 22, 2024

Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)

Store Using app Total reviews Average rating
cuddlefields About 20 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 22, 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Store Using app Total reviews Average rating
Liber & Co. Over 3 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 22, 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

Store Using app Total reviews Average rating
True Grace Over 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 11, 2025

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!

Store Using app Total reviews Average rating
BARNER 11 months 8 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

5 / 5 Share
Nov. 22, 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Store Using app Total reviews Average rating
Feel Beautiful 6 months 5 5.0
Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share
Nov. 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

Store Using app Total reviews Average rating
After5 About 2 months 4 4.0
Developer Reply

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share
Nov. 21, 2024

Store Using app Total reviews Average rating
Choopette About 2 months 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
Nov. 21, 2024

Store Using app Total reviews Average rating
Green World Coffee Farm Over 5 years 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
Nov. 21, 2024

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

Store Using app Total reviews Average rating
The Stackhouse Printery Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 21, 2024

Joana was really helpful in answering my enquiry. The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Store Using app Total reviews Average rating
Craftly Ltd 11 months 4 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share
Nov. 20, 2024

Store Using app Total reviews Average rating
LA BLANCA 10 months 3 4.7
Developer Reply

Thanks for taking the time to leave us a review! 💛

5 / 5 Share
Nov. 19, 2024

Very helpful

Store Using app Total reviews Average rating
Minnie Rose Over 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Nov. 19, 2024

App is very user friendly, good customer support

Store Using app Total reviews Average rating
From Another Over 1 year 1 5.0
Developer Reply

Thank you for your lovely review!

5 / 5 Share
Nov. 19, 2024

Great customer experience and 1:1 chat service from Joana!

Store Using app Total reviews Average rating
Wild Swans Over 3 years 8 4.4
Developer Reply

So glad Joana was able to assist you and thank you for your lovely review!

5 / 5 Share
Nov. 18, 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations. Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Store Using app Total reviews Average rating
Oyin Handmade 6 months 3 5.0
Developer Reply

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 17, 2024

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

Store Using app Total reviews Average rating
BAIE Wines Over 4 years 1 5.0
Developer Reply

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!

5 / 5 Share
Nov. 16, 2024

Excellent service à la clientèle

Store Using app Total reviews Average rating
Surplus 10 months 1 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Jan. 15, 2026

Very helpful customer service, Jade solved all of my problems. :)

Store Using app Total reviews Average rating
Maître Philippe & Filles About 1 year 40 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 15, 2024

Great support!

Store Using app Total reviews Average rating
sigikid 15 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
June 22, 2025

We're very happy customers of Smile.io! Our recent experience with the team, especially Cole Breivik, was outstanding. We had a productive meeting where we covered key strategies for improving how the app functions on our store. Cole was not only extremely knowledgeable but also incredibly kind and professional throughout the process. It's clear that Smile.io is a great company, and having team members like Cole speaks volumes about their commitment to customer success. Thank you, Smile.io, for the amazing support and for building a strong, customer-focused team!

Store Using app Total reviews Average rating
Vip Barber Supply Over 2 years 16 4.8
Developer Reply

We smiled reading this review! Thank you so much :)))

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