Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,155
Reviews
Chart
#53
Shopify

All reviews

5 / 5 Share
Dec. 11, 2024

I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful

Store Using app Total reviews Average rating
Grace & Grit Boutique Over 1 year 1 5.0
Developer Reply

So glad Shelby was able to assist you and thank you for your lovely review!

5 / 5 Share
Dec. 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Store Using app Total reviews Average rating
Affirm The Word Literary 21 days 6 5.0
Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩

5 / 5 Share
Oct. 2, 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby! Updated to add: Lynn was attentive to my needs and got everything sorted out quickly! Updated: Lisa really went out of her way to ensure our business needs were met. Thank you!

Store Using app Total reviews Average rating
Preggy Plus Over 3 years 12 4.8
Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share
Dec. 10, 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Store Using app Total reviews Average rating
Sortiraparis 11 months 11 4.6
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Smile Team ✨

5 / 5 Share
Dec. 8, 2024

Excellent service!

Store Using app Total reviews Average rating
Mr. Tools About 4 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Smile Team ✨

5 / 5 Share
Dec. 7, 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!! Love this company to reward loyalty to my customers!

Store Using app Total reviews Average rating
Antler Guyz Almost 4 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Smile Team ✨

5 / 5 Share
Dec. 6, 2024

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Store Using app Total reviews Average rating
Avital's Apiaries About 3 years 4 4.8
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Smile Team ✨

5 / 5 Share
Dec. 5, 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Store Using app Total reviews Average rating
Poplinen Almost 2 years 3 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
Dec. 5, 2024

Great customer service. Thank you!

Store Using app Total reviews Average rating
Thomas Clipper About 1 month 6 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

5 / 5 Share
Dec. 5, 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

Store Using app Total reviews Average rating
The Oil Bar Over 5 years 4 5.0
Developer Reply

So glad Shelby was able to assist you and thank you for your lovely review! :)))

5 / 5 Share
Dec. 5, 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Store Using app Total reviews Average rating
Meder Beauty Europe 10 months 4 5.0
Developer Reply

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share
Dec. 5, 2024

Great ..Easy to install and run the program

Store Using app Total reviews Average rating
PRHOMZ 4 minutes 5 4.2
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
Dec. 4, 2024

Was able to resolve the issue immediately

Store Using app Total reviews Average rating
Bums and Roses Over 3 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so πŸ™

5 / 5 Share
Dec. 4, 2024

Customer service went above and beyond.

Store Using app Total reviews Average rating
Pine & Moss Over 4 years 2 5.0
Developer Reply

Thank you so much for the 5-star rating πŸ’– If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Feb. 10, 2026

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement. Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! Smile's help guides are very thorough and simple to navigate, which makes independent trouble-shooting easy to navigate. However, on a rare occasion when we find ourselves needing further assistance, their in-app support is tremendously helpful. We highly recommend the Smile app for your customer loyalty needs!

Store Using app Total reviews Average rating
Day Designer Over 2 years 8 5.0
Developer Reply

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

5 / 5 Share
Dec. 4, 2024

I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.

Store Using app Total reviews Average rating
Midnight Pacific Studio About 3 hours 1 5.0
Developer Reply

Thanks for leaving a review! We agree that Lisa is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Dec. 4, 2024

Store Using app Total reviews Average rating
Bleu Saphir Over 1 year 8 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’–

5 / 5 Share
Dec. 3, 2024

Store Using app Total reviews Average rating
JungKwanJang Over 1 year 7 5.0
Developer Reply

Thank you for taking the time to review Smile!

5 / 5 Share
Dec. 3, 2024

Store Using app Total reviews Average rating
Sapphixe About 4 hours 2 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩

5 / 5 Share
Dec. 3, 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to followβ€”he even highlighted exactly where the problem was and how to fix it step-by-step. Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience! Thanks again, Ezra!

Store Using app Total reviews Average rating
Pacific First Aid 6 months 4 5.0
Developer Reply

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

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