Smile: Loyalty Program Rewards

Great customer service and Good documentation of Klaviyo intergration. So far so good :-)

great customer service

I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)

Easy to use and great CS

Customer service was great. Thank you Hannah!

Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!

Lynn P. was super helpful, and even taught me something about shopify that I didn't know was a thing, which she didnt have too, because Shopify technically isn't her product..

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!

Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.

Cole was able to help promptly and effectively, thank you.

Great customer service!

We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

非常好的一款软件

An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!

Lynn was very quick to answer and resolve my issue! Thank you!