Smile: Loyalty Program Rewards

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

5/5 - Incredible Support Team! I’ve been using Smile.io on my website, 4u2heal.ca, and the app has been great for rewarding my customers! What really stands out, though, is the amazing support team. Maggie went above and beyond to help me troubleshoot a design issue, and her dedication to finding a solution was truly impressive. Not only did she explain the issue clearly (apparently, something about a "z-index" ), but she also took the time to make me feel at ease about the process. Even when I hesitated to give collaborator access (because I'm super protective of my Shopify store), Maggie was understanding and professional. It’s clear this team cares about their product and their customers. I’d recommend Smile.io not just for the app, but for the fantastic humans behind it. Maggie, you rock!

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

Easy to set up and use. Customer service is amazing!

awesome support, Joana was very helpful, greatly extended trial period so I could get a full understanding of how the platform works.

Great assistance! Very quick to respond to our ask for help and quick to ask questions and followup. Great product :)

Very quick and pointed me to the right direction with ease

I had a couple of queries today and Erin responded quickly and was a real help...thank you Erin!

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern. These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.

Just had great support from Joana. Many thanks. 5* service

Service is top notch all the time!

The employees are very prompt and polite!

Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Excellent customer service. Really clear communication and resolved my issue quickly.

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!