All reviews

Rating Breakdown

  • 5
    91% (3,743 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (55 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,798)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2024

Lynn is always helpful and helps me get the information I need promptly.

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share

July 11, 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! I'm glad I could help - Angie and the Smile Team

5 / 5 Share

July 11, 2024

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

5 / 5 Share

July 12, 2024

Cole, Jade and the team are great to work with!

Store

KUVRD

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

5 / 5 Share

July 10, 2024

Get app great support really like Smile, it makes me smile when I use it

Using app

2 months

Total reviews

12

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share

July 9, 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

5 / 5 Share

July 8, 2024

Great App with Awesome Support. They really superfast to solve my issued. Keep it on, Smile Team. Don't forget to always keep your SMILE! Many thanks. Eric

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

5 / 5 Share

Sept. 5, 2024

Their customer service is superb and the app is very good!

Store

Revit

Using app

7 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

5 / 5 Share

July 8, 2024

Good customer service and dev support.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

5 / 5 Share

July 5, 2024

Great thankyou Lyn was super helpful!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

5 / 5 Share

July 5, 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do. Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!) Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 5, 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

Using app

3 months

Total reviews

9

Average rating

3.3

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’–

5 / 5 Share

July 5, 2024

Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 5, 2024

Really good support

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 5, 2024

Customer service is prompt answering all of my questions.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 4, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 4, 2024

Lots of thanks to Joana! Very cute support)))

Store

KICA

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

March 11, 2025

Great app! Using for both POS and Online, making things easy for rewarding customers!

Using app

Almost 5 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 3, 2024

This is a great loyalty program and has great customer service!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 3, 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites. They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨