Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,155
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
July 18, 2025

Erin was a great help with very clear instructions. I kept looking in my email however for a response. I did not realize it would come in the app as well. Maybe a good idea would be to send it to both! Thanks!

Store Using app Total reviews Average rating
OvitaminPro 9 months 4 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share
Nov. 13, 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Store Using app Total reviews Average rating
Sandra Velandia Almost 4 years 2 5.0
Developer Reply

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 13, 2024

Easy to use and super responsive and helpful customer service!

Store Using app Total reviews Average rating
Lee's Firewood 3 months 4 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Nov. 13, 2024

Amazing experience. I am blown away by the fantastic and helpful customer service and the ease of setting up the application. I am so excited to get this program going!

Store Using app Total reviews Average rating
The Endery 8 days 2 5.0
Developer Reply

Thank you so much for leaving us a review! It means the world to us 😊

5 / 5 Share
Nov. 13, 2024

Store Using app Total reviews Average rating
Farfallarossa 7 months 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Nov. 12, 2024

Excellent quick reply - thank you!

Store Using app Total reviews Average rating
Taylor Danielle Boutique Inc. About 3 years 3 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
Nov. 12, 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

Store Using app Total reviews Average rating
The Southern Loft About 2 years 2 5.0
Developer Reply

We are so glad Andrea was able to assist you! Thanks for your lovely review!

5 / 5 Share
Nov. 12, 2024

Fijne app. Doet wat je ervan verwacht. Goede klantenservice. Reageert snel en met duidelijke taal.

Store Using app Total reviews Average rating
studio .ruig Over 1 year 1 5.0
Developer Reply

Hartelijk dank dat u de tijd heeft genomen om deze recensie achter te laten! We waarderen het enorm 💖 Neem gerust contact met ons op als u vragen heeft. - Smile Team ✨

5 / 5 Share
Nov. 12, 2024

Store Using app Total reviews Average rating
Pokebundles Ireland 7 days 3 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨

5 / 5 Share
April 30, 2025

Ezra Alamsyah provided excellent technical support. He was able to solve an issue that we had been having with in a flow email for days in about 10 min. Thank you Ezra and the entire Smile.io team. :)

Store Using app Total reviews Average rating
Palladium US Over 4 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. - Smile Team ✨

5 / 5 Share
Nov. 11, 2024

Karen was very helpful, patient and knowledgeable.

Store Using app Total reviews Average rating
"Eye Am Nu" Designs & More About 2 years 2 5.0
5 / 5 Share
Nov. 11, 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

Store Using app Total reviews Average rating
TacTree 6 months 1 5.0
5 / 5 Share
Nov. 11, 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally. The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

Store Using app Total reviews Average rating
ourCommonplace About 3 years 3 5.0
Developer Reply

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

5 / 5 Share
Nov. 11, 2024

Store Using app Total reviews Average rating
AutoBuff 8 months 2 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 Smile Team ✨

5 / 5 Share
Nov. 10, 2024

Wonderful service. And super quick!

Store Using app Total reviews Average rating
Bespoke Letterpress Over 5 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
April 28, 2025

Great customer service - love Smile! xx

Store Using app Total reviews Average rating
Just Grapes 11 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 8, 2024

Great Application & Professional Support!

Store Using app Total reviews Average rating
TEA ONE SUPPLY About 2 hours 3 5.0
Developer Reply

Thanks for taking the time to leave us a review! 💛

5 / 5 Share
Nov. 7, 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Store Using app Total reviews Average rating
Chthonic Star 4 days 2 5.0
Developer Reply

Thank you for your review! We appreciate you taking the time to leave it.

5 / 5 Share
Nov. 7, 2024

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Store Using app Total reviews Average rating
Fletch Over 1 year 4 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Nov. 7, 2024

Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..

Store Using app Total reviews Average rating
El Blunto 14 days 1 5.0
Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))

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