Smile: Loyalty Program Rewards

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Super helpful, gave a human reply and screenshots to assist with my problem. 10s across the board!

Fast and helpful customer service.

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

The customer service is top notch.

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

easy to use, responsive support, great

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget). Update: The customer service is very good. Update #2: Joana is pretty incredible - give her a promotion! - Still an amazing app. Just wanted to update with that. 2026 - I am literally in Jamaica right now, sitting in a cafe with Jade, the most amazing Smile CSM. We are working on a strategy on how to improve our program. This company is a dream come true; I still highly recommend.