Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,167
chart
#86
All reviews
Review RSS Feed
Aug. 15, 2024
Great app and best support team, Mack was good from supprt team
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 15, 2024
Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.
Thanks so much for taking the time to leave a review! - Smile Team ✨
Aug. 14, 2024
I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.
Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 14, 2024
Very attentive and fast to our request.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 14, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 15, 2024
I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Aug. 13, 2024
To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.
Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 13, 2024
Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Aug. 13, 2024
Quick and helpful support. I had the pleasure of talking to Hannah!
Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :) -Hannah
Aug. 13, 2024
Very nice! Thank you very much.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 12, 2024
Great app and excellent customer service.
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Aug. 5, 2025
Great app and support. A special mention to Ezra & Lyn as well who have been extremely helpful when we've had any issues.
Thank you for this lovely review - we think Jade is great too! :)
Aug. 11, 2024
We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Aug. 10, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 9, 2024
Very easy to use. Thank you for this App!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 9, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 9, 2024
Great app, great customer service
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Aug. 9, 2024
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Nov. 7, 2024
Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be. Lisa Gallagher was the Live Chat Rep and she was amazing. Fast, helpful, supportive. Everything you could ask for
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 8, 2024
I just signed up for this app. I received more than 10 new customers to sign up within the first day, Lisa was very helpful when I had questions.
Thank you for this lovely review - we think Lisa is great too! :)