Smile: Loyalty Program Rewards
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this is really good app to incentivise customer for being a brands loyal customer.
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Great
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Would recommend
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Fast replies and a great help
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Edit - new interaction was with Joana J and she has been great with all my questions and continues to make me a very happy small shop to use Smile!!! The customer service continues to go above and beyond.
We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)
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Very helpful customer service when I had a points issue, solved quickly and efficiently!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.
Thanks for taking the time to rate us 5 stars! Smile Team✨
Support was great and met my expectations! Angie, Lynn, and the rest of the Smile team were da-bomb-dot-com as usual!
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I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!
Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.
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Es una maravilla de aplicación, incluso en el plan gratuito se te ofrecen muchas opciones de personalización. La atencion al cliente es de lo mejor que he visto. No dudes en probarla.
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the support we have received from Jade has been incredible!
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I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses. A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!
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Great loyalty program. Does everything we need it to. Super simple to use.
We smiled reading this review! Thank you so much :)))
Excellent support
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect! Super helpful team of experts.
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Just starting with it. Nice app, nice support.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
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