Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#73
Shopify

All reviews

5 / 5 Share
Jan. 15, 2025

this is really good app to incentivise customer for being a brands loyal customer.

Store Using app Total reviews Average rating
GIRORGANIC Over 2 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Jan. 14, 2025

Great

Store Using app Total reviews Average rating
simpleprojectus 20 days 10 5.0
Developer Reply

We appreciate you taking the time to leave this review - thank you.

5 / 5 Share
Jan. 14, 2025

Would recommend

Store Using app Total reviews Average rating
Simone 11 months 4 5.0
Developer Reply

Thank you for taking the time to leave a review :)

5 / 5 Share
Jan. 14, 2025

Fast replies and a great help

Store Using app Total reviews Average rating
INC-APPAREL About 5 hours 2 5.0
Developer Reply

Thank you for taking the time to leave this review - we are glad to hear you had a quick resolution to your question!

5 / 5 Share
Jan. 7, 2026

Edit - new interaction was with Joana J and she has been great with all my questions and continues to make me a very happy small shop to use Smile!!! The customer service continues to go above and beyond.

Store Using app Total reviews Average rating
Years Of Play Almost 2 years 3 5.0
Developer Reply

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

5 / 5 Share
Jan. 13, 2025

Store Using app Total reviews Average rating
Petworld About 1 year 11 4.8
Developer Reply

Thank you for taking the time to leave this review!

5 / 5 Share
March 27, 2025

Very helpful customer service when I had a points issue, solved quickly and efficiently!

Store Using app Total reviews Average rating
Silverback Gymwear About 3 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 10, 2025

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Store Using app Total reviews Average rating
Better Bushcraft 11 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Jan. 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Store Using app Total reviews Average rating
Majolie Pierre About 2 years 11 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Jan. 9, 2025

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

Store Using app Total reviews Average rating
BananaBug Designs Over 1 year 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! Smile Team✨

5 / 5 Share
June 16, 2025

Support was great and met my expectations! Angie, Lynn, and the rest of the Smile team were da-bomb-dot-com as usual!

Store Using app Total reviews Average rating
Underground Cellar 5 months 3 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Jan. 9, 2025

I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!

Store Using app Total reviews Average rating
Hunter Eighty One About 3 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.

5 / 5 Share
Jan. 9, 2025

Store Using app Total reviews Average rating
Oxford Vitality Over 4 years 1 5.0
Developer Reply

Thank you for your review - we really appreciate it!

5 / 5 Share
Jan. 8, 2025

Es una maravilla de aplicación, incluso en el plan gratuito se te ofrecen muchas opciones de personalización. La atencion al cliente es de lo mejor que he visto. No dudes en probarla.

Store Using app Total reviews Average rating
Alis Shop Nails About 5 hours 1 5.0
Developer Reply

Thank you for taking the time to leave us a 5-star review! 🤩

5 / 5 Share
Jan. 8, 2025

the support we have received from Jade has been incredible!

Store Using app Total reviews Average rating
DR.VEGAN Over 3 years 9 5.0
Developer Reply

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩

5 / 5 Share
Jan. 7, 2025

I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses. A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!

Store Using app Total reviews Average rating
SmaFan.com Over 3 years 5 4.8
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

5 / 5 Share
Jan. 7, 2025

Great loyalty program. Does everything we need it to. Super simple to use.

Store Using app Total reviews Average rating
CBD For Life Over 2 years 3 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
Jan. 7, 2025

Excellent support

Store Using app Total reviews Average rating
SONO Wipes Over 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 7, 2025

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect! Super helpful team of experts.

Store Using app Total reviews Average rating
Revive Active UK Over 4 years 3 4.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share
Jan. 6, 2025

Just starting with it. Nice app, nice support.

Store Using app Total reviews Average rating
IOMA-PARIS About 9 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

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