Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,156
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Oct. 31, 2024

Fast and helpful customer service.

Store Using app Total reviews Average rating
Vogt Silversmiths Over 2 years 4 4.5
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Oct. 31, 2024

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

Store Using app Total reviews Average rating
Nellie's 3 months 6 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🀩

5 / 5 Share
Oct. 31, 2024

The customer service is top notch.

Store Using app Total reviews Average rating
PUNCHY'S 3 months 2 3.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so πŸ™ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

Store Using app Total reviews Average rating
House of Leon 18 days 8 4.6
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Oct. 30, 2024

Store Using app Total reviews Average rating
Seeds Coffee Co 2 months 2 5.0
Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share
Oct. 30, 2024

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to write this 5-star review! We really appreciate it πŸ’– Smile Team ✨

5 / 5 Share
Oct. 29, 2024

Store Using app Total reviews Average rating
Lizbie Cafe About 1 year 1 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩 Smile Team ✨

5 / 5 Share
Oct. 29, 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Store Using app Total reviews Average rating
Outdoorplay 6 months 3 4.7
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Oct. 29, 2024

Store Using app Total reviews Average rating
Bemalashes 4 months 2 3.5
Developer Reply

Thank you so much for the 5-star rating πŸ’– If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Oct. 29, 2024

There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Oct. 29, 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Oct. 29, 2024

easy to use, responsive support, great

Store Using app Total reviews Average rating
Pepa London About 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Oct. 28, 2024

Amazing app

Store Using app Total reviews Average rating
Serenity Scents NE About 11 hours 4 3.0
Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share
Oct. 28, 2024

Store Using app Total reviews Average rating
Rise & Puff About 2 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it πŸ™ - Smile Team ✨

5 / 5 Share
Oct. 28, 2024

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

Store Using app Total reviews Average rating
The Puzzle Center 4 days 4 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
Oct. 28, 2024

I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!

Store Using app Total reviews Average rating
Developer Reply

We are so glad Shelby was able to assist you! Thanks for your lovely review!

5 / 5 Share
Oct. 28, 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Store Using app Total reviews Average rating
Flying Tomato Over 2 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Oct. 28, 2024

Great Customer Service!!

Store Using app Total reviews Average rating
BrownButterBeauty Over 1 year 3 5.0
Developer Reply

Thank you so much for 5 stars!

5 / 5 Share
Oct. 27, 2024

I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless. Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.

Store Using app Total reviews Average rating
MERA MERAH About 1 month 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Oct. 26, 2024

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

Store Using app Total reviews Average rating
JALIZA 4 days 8 5.0
Developer Reply

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)

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