All reviews

Rating Breakdown

  • 5
    91% (3,789 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 91% (3,806)
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5 / 5 Share

July 16, 2024

Using app

About 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

June 6, 2025

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions and solved me issue. Thanks!

Using app

Almost 5 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

5 / 5 Share

July 15, 2024

Lynn is amazing!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for saying this! We think so too!

5 / 5 Share

July 15, 2024

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)

5 / 5 Share

July 15, 2024

Brilliant app! Very easy to use, looks great and amazing support from a friendly and helpful team! Really recommend :)

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your lovely review! We are so glad you found our team to be friendly :)

5 / 5 Share

July 14, 2024

Great app, great support when you have issues!

Store

By Lenz

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

5 / 5 Share

July 12, 2024

Great customer service! I had a question and they replied very fast.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

5 / 5 Share

July 12, 2024

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app - Hannah :)

5 / 5 Share

July 11, 2024

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

July 11, 2024

Customer service is so speedy and helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

July 11, 2024

Lynn is always helpful and helps me get the information I need promptly.

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share

July 11, 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! I'm glad I could help - Angie and the Smile Team

5 / 5 Share

March 3, 2026

Very satisfied with the experience. The process was fast, efficient, and handled professionally.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

5 / 5 Share

July 12, 2024

Cole, Jade and the team are great to work with!

Store

KUVRD

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

5 / 5 Share

July 10, 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

5 / 5 Share

July 10, 2024

Get app great support really like Smile, it makes me smile when I use it

Using app

2 months

Total reviews

12

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share

July 9, 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

5 / 5 Share

July 8, 2024

Great App with Awesome Support. They really superfast to solve my issued. Keep it on, Smile Team. Don't forget to always keep your SMILE! Many thanks. Eric

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

5 / 5 Share

Sept. 5, 2024

Their customer service is superb and the app is very good!

Store

Revit

Using app

7 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨

5 / 5 Share

July 8, 2024

Good customer service and dev support.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂