Smile: Loyalty Program Rewards

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.

We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.

The support team is the best!

Smile has been an amazing experience and tool for my business providing a rewards program.

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

Erin was a great help in assisting with a slight glitch we had with one of our reward flows. Super helpful step by step instructions made fixing it a breeze- thanks Erin!

Always great customer service! :)

Jade was great help and provided 5 star service in getting our program up and running!

Hannah answered my questions in a timely manner and followed up to ensure I received her email when I didn't reply promptly. Her diligence and attention to detail were much appreciated.

Joana from Smile was very helpful. We are on the free plan, integrated with Shopify. However, we are using a 3rd party to bring in our ebay orders to Shopify and that pushed us above the free plan limit. Since these customers do not interact with our Shopify webstore and hence do not have the ability to sign up to the loyalty program, Joana kindly increased our free plan allowance to accommodate for these orders. Super helpful and very friendly.

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

They were very helpful in helping me set up my account and making all the necessary changes. I really like their customer service. Extremely helpful.

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Lori was super helpful with all my questions on the VIP programs.