Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#11
Shopify

All reviews

5 / 5 Share
Aug. 22, 2024

very fast help! Thank you!

Store Using app Total reviews Average rating
Ava's Pet Palace Over 1 year 5 5.0
Developer Reply

Thank you so much for taking the time to leave us this review! 💛

5 / 5 Share
Aug. 22, 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

Store Using app Total reviews Average rating
her PUBLIC Boutique 3 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Aug. 22, 2024

Store Using app Total reviews Average rating
Bolsos Maruja Over 1 year 3 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share
Sept. 8, 2025

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema!

Store Using app Total reviews Average rating
Laral Crafts Over 1 year 2 5.0
Developer Reply

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

5 / 5 Share
Aug. 21, 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :) Definitely the top loyalty program apps in the market. Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Store Using app Total reviews Average rating
Rider Shop PH Almost 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Aug. 21, 2024

Great customer service! Quick and detailed help from a great team.

Store Using app Total reviews Average rating
Verve Wine NYC 29 days 3 5.0
Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share
Aug. 21, 2024

Great app and excellent customer service!

Store Using app Total reviews Average rating
Ingrid Press Over 2 years 10 4.9
Developer Reply

Thanks for taking the time to leave us a review! 💛

5 / 5 Share
Aug. 21, 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Store Using app Total reviews Average rating
Tegen Accessories Almost 5 years 4 5.0
Developer Reply

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help! - Angie and the Smile Team✨

5 / 5 Share
Aug. 20, 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Store Using app Total reviews Average rating
Beadlock Coffee About 1 hour 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Aug. 20, 2024

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

Store Using app Total reviews Average rating
TOG Partner Portal 5 months 1 5.0
Developer Reply

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊 Shelby - Smile Team ✨

5 / 5 Share
July 8, 2025

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. I needed some help adjusting something in the admin and Andrea was able to help right away. The Smile team is always helpful and they do their best to solve any issues that we might have. Great job, guys!

Store Using app Total reviews Average rating
Vanillapup Almost 7 years 2 5.0
Developer Reply

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :) -Hannah & Andrea

5 / 5 Share
Aug. 19, 2024

Great app with great customer support, especially Cole!

Store Using app Total reviews Average rating
Collagen For Her About 3 years 8 4.8
Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share
Aug. 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Store Using app Total reviews Average rating
Pawsync About 2 months 1 5.0
Developer Reply

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩 - Angie and the Smile Team ✨

5 / 5 Share
Jan. 8, 2025

Working with Joana has been a great experience. She has a very understanding disposition and she was able to solve my concerns.

Store Using app Total reviews Average rating
Shedavi Over 5 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review! We really appreciate it 💖 Angie and the Smile Team ✨

5 / 5 Share
Aug. 16, 2024

perfect support from Lynn, hope i can fully use the plan

Store Using app Total reviews Average rating
Yan Collection About 14 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Aug. 16, 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Store Using app Total reviews Average rating
Pleascent About 1 hour 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Aug. 16, 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

Store Using app Total reviews Average rating
RVA Store About 1 hour 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Aug. 16, 2024

Store Using app Total reviews Average rating
Luna Rose Aromas Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Aug. 16, 2024

This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.

Store Using app Total reviews Average rating
Milkweed Balm About 23 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
March 24, 2025

Customer service is prompt, professional, and they help from a growing company perspective. 2025/3/24 Update: I asked Andreandana about the VIP level and got a perfect answer!

Store Using app Total reviews Average rating
Airthereal About 2 years 5 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

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