Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,167
chart
#86
All reviews
Review RSS Feed
June 12, 2024
Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!
Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!
June 11, 2024
Great Customer Service by Brandon
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
June 11, 2024
très simple d'installation et le service client est impeccable ! Joana a été très patiente avec moi et a répondu à toutes mes questions.
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Feb. 26, 2025
Super quick to respond, really helpful, and super friendly. They made everything easy to understand and got my issue sorted in no time.
Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah
June 10, 2024
Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!
Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)
June 10, 2024
Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!
Thank you for your review! We are so glad Lynn was able to help you :)
June 10, 2024
Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!
Thank you for your review. We are so pleased to hear that setting up your program was easy!
June 7, 2024
The customer service is great with this app! Lisa was a big help, and super friendly and responsive.
Thank you for your review, we are so glad Lisa was friendly and helpful :)
June 7, 2024
Excellent service! 10/10
We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)
June 7, 2024
thorough and quick! shelby was great!
Thank you for your review. We are happy to hear Shelby was great (we think she's pretty great too!) We will be here if you have any other questions :)
June 7, 2024
It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!
We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)
June 7, 2024
Service client super réactif et efficace !
Thank you for your lovely review!!!
May 9, 2025
Over the past year, Andreandana and the rest of the Smile support team have been really great, helping us to draw monthly reports manually that weren't available to download for the app for months - following up with us every month with new downloadable reports. Then, this month, all of a sudden, I got a message from her notifying me that those reports were now included as standard as part of the app! Amazing stuff! It's really great to see an app that listens to customer feedback to improve their service! Thanks for all the support!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
June 6, 2024
Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.
¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖 No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas! Smile Team ✨
June 6, 2024
Absolutely awesome service
💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.
July 14, 2025
Fantastic app and easy to use. The back up support is great too which is good because I am not a coder.
Thank you so much for sharing, we are happy that we were able to help! 💖
June 5, 2024
Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please don't hesitate to reach out if we can help with anything else. Cheers! - Smile Team ✨
June 5, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
June 5, 2024
The client service was perfect. Thank you Joana for everything , your help and your prompt replies !
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Joana- Smile Team✨
June 5, 2024
Top app, works perfectly x
Thanks so much for leaving us a 5 star review :) Yours in Loyalty, ✨ The Smile Support Team ✨