Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,135
chart
#25
All reviews
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April 24, 2024
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently. It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖 For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :) Lynn - Smile Team ✨
April 24, 2024
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
April 24, 2024
Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!
Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
June 25, 2024
Love the app, Shelby with customer service was extremely nice & helpful.
! We really appreciate the kind words 🙏 Thanks for the review! Yours in Loyalty, ✨ The Smile Support Team ✨
March 20, 2025
Easy to Use & Effective! We've been using Smile for our Shopify store, and it's been a game-changer! The app is super easy to set up, and our customers love earning and redeeming rewards. The integration with Shopify is seamless, and the customization options allow us to match our brand’s look & feel perfectly. Plus, the customer support team is top-notch—always quick to respond and genuinely helpful. If you're looking for a powerful yet user-friendly loyalty & rewards program, Smile is the way to go! Highly recommend.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Joana & ✨ The Smile Support Team ✨
April 24, 2024
Amazing customer support. Really wanted to help me make the app work just for me!!!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Oct. 2, 2025
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible. Special thanks to Lynn, Joana, Cole, Andrea, and Jade for the help!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 23, 2024
Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖 If you need any help, please do not hesitate to reach out.
April 23, 2024
With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
April 23, 2024
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
April 22, 2024
Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩 Lisa - Smile Team✨
April 22, 2024
Simply perfect support - could not be any better
Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Dec. 2, 2024
fast response and great customer service. The app works wonderful
Thank you so much for leaving this review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨
April 19, 2024
Fast and easy. The customer service team very effective and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 19, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 18, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 18, 2024
Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 17, 2024
The app is easy to use and the support, specifically Jade, is very helpful.
Thanks for leaving a review! We agree that Jade is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 17, 2024
We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month. Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services. So long as Smile keeps offering this outstanding service, they have a dedicated customer in us! Thank you!
Thanks for leaving a review! We agree that Joana is indeed fabulous 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨