All reviews

Rating Breakdown

  • 5
    88% (5,590 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2024

I appreciate you helping me, thank you!

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We are so glad Lynn was able to help you :)

5 / 5 Share

Aug. 4, 2024

Super helpful app to work with, and customer service is A+++ It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! πŸ’›

5 / 5 Share

Aug. 2, 2024

Really helpful customer serivce!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! πŸ’›

5 / 5 Share

Aug. 2, 2024

Really good and helpful customer service.

Store

EQLZ

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! πŸ’›

5 / 5 Share

Aug. 1, 2024

Quick, professional, helpful and excellent service! I can highly recommend Lynn P from Customer service. I will definitely recommend Smile Loyalty and Rewards to other website owners. Thanks

Using app

Over 6 years

Total reviews

3

Average rating

3.7

Developer Reply

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

5 / 5 Share

Aug. 1, 2024

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

5 / 5 Share

July 31, 2024

Very good customer service :)

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share

July 31, 2024

The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it πŸ™ Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share

July 31, 2024

I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution. Thank you very much!! (I still think there should be another tier between the $49.99/mo and $200/mo option)

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! - Smile Team ✨

5 / 5 Share

July 30, 2024

Easy to setup and customer service was helpful

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review πŸ’– I'm so glad you're finding Smile easy to set up β€” can't wait to watch your loyalty program grow 🀩 Lisa - Smile Team✨

5 / 5 Share

July 30, 2024

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

July 30, 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! πŸ’› Joana - Smile Team πŸ’›

5 / 5 Share

July 29, 2024

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 29, 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 29, 2024

Smile for smiles! Easy to use and a great addition to our website.

Using app

7 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 29, 2024

So far very happy with the app and service have been great!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

July 28, 2024

Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share

July 26, 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Store

Fauna

Using app

15 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

July 24, 2024

Very helpful and respond promptly, easy app to use as well.

Store

Moosha

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! πŸ’›