Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#11
Shopify

All reviews

5 / 5 Share
July 29, 2024

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team โœจ

5 / 5 Share
July 29, 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Store Using app Total reviews Average rating
Lash Lift Society About 1 month 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team โœจ

5 / 5 Share
June 6, 2025

Smile for smiles! Easy to use and a great addition to our website. Fantastic customer service responses!

Store Using app Total reviews Average rating
The802Gypsy Over 1 year 17 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team โœจ

5 / 5 Share
July 29, 2024

So far very happy with the app and service have been great!

Store Using app Total reviews Average rating
Lร–V Flowers 14 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team โœจ

5 / 5 Share
July 28, 2024

Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.

Store Using app Total reviews Average rating
Miseczki Over 1 year 7 5.0
Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share
July 24, 2024

Very helpful and respond promptly, easy app to use as well.

Store Using app Total reviews Average rating
Moosha 37 minutes 3 5.0
Developer Reply

Thanks for taking the time to leave us a review! ๐Ÿ’›

5 / 5 Share
July 23, 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Store Using app Total reviews Average rating
Accessory Fix LLC Almost 4 years 1 5.0
Developer Reply

Thank you for your review! We are so glad that you had your questions answers clearly :)

5 / 5 Share
July 23, 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Store Using app Total reviews Average rating
Arifa's Boutique Almost 2 years 3 5.0
Developer Reply

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!

5 / 5 Share
July 23, 2024

Store Using app Total reviews Average rating
Just Mystic Brand 7 months 2 5.0
Developer Reply

Thank you for your review!

5 / 5 Share
July 22, 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Store Using app Total reviews Average rating
Miami Fitwear Over 3 years 4 4.8
Developer Reply

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

5 / 5 Share
July 22, 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Store Using app Total reviews Average rating
Zensah About 3 years 1 5.0
Developer Reply

Thank you for this lovely review - we think Jade is great too! :)

5 / 5 Share
Jan. 22, 2026

Very happy with the outstanding customer service I receive every time I have an issue. Cole, Erin and the others at Smile are always very prompt in getting back to me and answering my questions.

Store Using app Total reviews Average rating
FRENCH GIRL About 9 years 6 5.0
Developer Reply

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it ๐Ÿ’–

5 / 5 Share
July 19, 2024

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall itโ€™s great. The support staff - even better! Thanks Lynn

Store Using app Total reviews Average rating
Vach Cittoni 6 months 9 3.8
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn ๐Ÿคฉ

5 / 5 Share
July 18, 2024

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

Developer Reply

Thanks so much for taking the time to leave a review! Joana - Smile Team โœจ

5 / 5 Share
July 18, 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations. Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

Store Using app Total reviews Average rating
SunnyHills Hong Kong 3 days 5 4.8
Developer Reply

Thanks so much for taking the time to leave us a review!!!

5 / 5 Share
July 17, 2024

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

Store Using app Total reviews Average rating
Amanda Klein Over 1 year 5 5.0
Developer Reply

We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)

5 / 5 Share
July 17, 2024

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

Store Using app Total reviews Average rating
My Store About 2 hours โ€” โ€”
Developer Reply

We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)

5 / 5 Share
July 17, 2024

Hannah's explanation is straight forward and clear. Thank you.

Store Using app Total reviews Average rating
AlbertWines2u 5 months 14 4.9
Developer Reply

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :

5 / 5 Share
July 16, 2024

It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.

Store Using app Total reviews Average rating
Clplaza 8 minutes 2 3.0
Developer Reply

Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)

5 / 5 Share
July 16, 2024

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

Store Using app Total reviews Average rating
DoggieLawn Almost 3 years 2 5.0
Developer Reply

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

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