Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,136
chart
#36
All reviews
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April 10, 2024
Amazing customer service from Joana. She and her team help me a lot for the problem that I had.. Thank you all for kind and hard work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! -Joana
April 9, 2024
Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club". When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 9, 2024
I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖 If you need any help, please do not hesitate to reach out.
April 9, 2024
Great App and quick to respond to any questions when setting up :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
April 8, 2024
Amazing experience! Lisa was very patient and helpful. Our team appreciates her and her assistance.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 8, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 5, 2024
Lisa was very helpful. We solved our issue and are happy to keep using the smile program
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 5, 2024
Friendly, knowledgeable, and answered all my questions. Thank you!
Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨
April 5, 2024
I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please don't hesitate to reach out if we can help with anything else. Cheers! - Smile Team ✨
April 5, 2024
Super fijne klantenservice!
Hartelijk dank dat u de tijd heeft genomen om een recensie voor ons achter te laten! Wij waarderen het enorm 🤩 - Smile Team✨
April 5, 2024
Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network. The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 4, 2024
Always available and always helpful!
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨
April 4, 2024
Very quick response and helped immediately! Loved the dog gifs - brightened my day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)! Lisa - Smile Team✨
April 4, 2024
We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Jade & ✨ The Smile Support Team ✨
April 4, 2024
Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! ✨The Smile Team✨
April 3, 2024
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 3, 2024
App molto utile e servizio clienti ottimo! Thank you Jade!!!
Thank you so much for the 5-star rating 💖 Joana - Smile Team✨
April 3, 2024
Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them! Take care! Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.
Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
April 2, 2024
Top notch customer service!
Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨